Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lockport, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lockport location today.
Location
Hours
Reviews
4.2
257 reviews
5 stars
178
4 stars
25
3 stars
13
2 stars
9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Matt, Leah, and Parker.
Vehicle Quality
Several reviews noted issues with vehicle cleanliness and condition, including reports of musty smells and unsafe driving experiences.
Reservation Issues
Multiple customers experienced problems with vehicle availability, including arriving to find no cars available despite having reservations.
Efficiency
Customers appreciated the quick and efficient rental process, often highlighting minimal wait times for pick-up and drop-off.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor handling of customer concerns, indicating inconsistency in service.
- DGDaniel GaygenNov 9, 20255.0Great vehicle, Great people, great price.
- SBScott BergerNov 8, 20255.0Customer service is outstanding! I will definitely rent from Enterprise again in the future.
- CBCarol Ackerman (Momma Bear)Oct 29, 20255.0Great service and care.
- CCChristopherOct 6, 20255.0Great experience got in and out in a nice car. Very professional
- SMShah MujtabaSep 23, 20251.0Was told by their rep to come and pick up the suv, car was booked via insurace, once I got there the sales rep lied and said there is no suv in lot I believe the reps name was MATT, that’s considered lying.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Lockport, NY?
Enterprise Rent-A-Car is located at 6059 S Transit Rd, Lockport, NY 14094.
What are the operating hours of Enterprise Rent-A-Car in Lockport?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles and rental options does Enterprise Rent-A-Car offer at Lockport?
They offer a wide range of vehicles including cars, vans, luxury cars, and flexible rental options for errands, shop repairs, or getaways.
Which payment methods are accepted at Enterprise Rent-A-Car in Lockport?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer airport pick-up services at the Lockport location?
Yes, airport pick-up service is available at Enterprise Rent-A-Car in Lockport.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Lockport?
You can reserve your rental car online at their reservation page: https://www.enterprise.com/en/car-rental-locations/us/ny/lockport-2936.html?mcid=yext:245709.
Are there any nearby hotels for visitors renting cars from Enterprise Rent-A-Car in Lockport?
Yes, Hampton Inn Lockport - Buffalo and Hampton by Hilton are nearby hotels where visitors can stay when renting a car from Enterprise.
What automotive service providers are near Enterprise Rent-A-Car in Lockport?
Nearby automotive service options include Carquest Auto Parts, NAPA Auto Parts, Zeon's Auto Services Center, and West Herr Honda of Lockport, useful for vehicle parts or repairs.
What fitness and active life facilities are close to Enterprise Rent-A-Car in Lockport?
Nearby fitness options include Niagara Frontier Fitness, Anytime Fitness, Lockport Athletic and Fitness Club, Flips Gymnastics and Sports, and J & E Fitness, great for staying active during your visit.
Is Enterprise Rent-A-Car in Lockport owned or operated by any special group?
Yes, the Lockport Enterprise Rent-A-Car location is owned by women and offers discounts for active military members.