Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Liverpool, NY!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
1,495 reviews
5 stars
531
4 stars
331
3 stars
241
2 stars
128
1 star
264
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service during busy times.
Shower Wait Times
Numerous reviews highlighted excessively long wait times for showers, often exceeding two hours.
Cleanliness Issues
Several customers noted dirty facilities, including restrooms and showers, with some expressing disappointment in maintenance.
Parking Problems
Frequent complaints about inadequate parking, especially regarding reserved spots and management of the parking lot.
Mixed Food Quality
While some customers enjoyed the food, others reported issues with freshness and quality, particularly with prepared items.
- NSNavjot SinghNov 14, 20251.0Horrible customer service
- AHAseel HasanNov 8, 20251.0the showers waiting time is ridiculous, some of the morning employees are extremely rude when it comes to customer service
- TKThe KwaiserNov 3, 20251.0They won’t make anyone move if they are in a reserved spot.
- JPJohn PurevichOct 17, 20255.0I am very sorry for demanding a refund for the travel personal care kit, but the night shift manager very politely explained that a refund was not possible because it was a personal care product. I was very sleepy and started rambling, so I apologize. Pilot is better than Love's.
- KSKonstantin SudnikOct 16, 20251.0A cleaning person is too lazy for this job. Waiting time for the shower lasts forever. 10/16/25 12-12:30pm local
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Liverpool, NY offer?
Pilot Travel Center in Liverpool provides gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and a clean environment.
Is the Pilot Travel Center in Liverpool open 24 hours?
Yes, the Pilot Travel Center in Liverpool is open 24 hours every day of the week.
Are showers available at the Liverpool Pilot Travel Center?
Showers are available at this Pilot location, and anyone can purchase a shower. Prices vary by location; contact the store directly for costs.
What are the payment options accepted at the Pilot Travel Center in Liverpool?
The location accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Does the Liverpool Pilot Travel Center provide overnight parking and reserved parking spaces?
Yes, the location offers overnight parking and prime reserved parking spaces for professional drivers.
Can I reserve parking spots in advance at this Pilot Travel Center?
Yes, you can reserve parking through the Pilot app or online via the Reserve Now service.
Is there a CAT scale available at the Liverpool Pilot Travel Center?
Yes, all Pilot locations, including Liverpool, have CAT scales for vehicle weighing.
What nearby food options are available around the Pilot Travel Center Liverpool?
Nearby you can find Cinnabon for sweet treats and Tully's Good Times, a bar and burger restaurant, ideal for grabbing a meal before or after your visit.
Are there truck and automotive services close to Pilot Travel Center Liverpool?
Yes, nearby services include Stadium Isuzu Trucks and Allegiance Trucks for truck-related needs, and Butch's Automotive & Transmission for automotive repair and tires.
How can nearby places like the CAT Scale help professional drivers visiting the Liverpool Pilot Travel Center?
The nearby CAT Scale allows drivers to weigh their vehicles conveniently during their stop, helping ensure compliance with regulations and safe travel.