Pilot Travel Center

3.5
1499 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Liverpool, NY! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
107 7th North St, Liverpool, NY
13088, United States

Hours

Reviews

3.5
1,499 reviews
5 stars
534
4 stars
332
3 stars
242
2 stars
128
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised the friendly and helpful service, many reported rude and unprofessional behavior from employees.

Shower Wait Times

Numerous reviews highlighted excessively long wait times for showers, often exceeding two hours, leading to significant frustration among customers.

Cleanliness Issues

Several customers reported dirty facilities, including restrooms and showers, indicating a need for better maintenance and cleanliness standards.

Parking Management

Many reviews criticized the parking situation, noting a lack of enforcement for reserved spots and overall poor management of parking availability.
  • DM
    DeafLzrdlvsmuzak Mutelzrdwhsprs
    2 days ago
    5.0
    The Pilots are well kept, friendly for theost part. The oil for the semi's, is cost effective and may cost more at other places for popular brands. It might be a dollar or two off, but you'd spend that in gas getting there. Semi truck oil from Pilot, hell yeah. Good deal. And their breakfast burritos, will smash Denny's burrito any day and is way less. Light coffee is the strongest, holds most of its regular caffeine and hasn't been cooked out, fyi for youz that think dark roast is so good and strong. Burnt toast is to then. L8R
  • CM
    Camilo Medina
    2 days ago
    4.0
    The mashed potatoes were really good very tasty! I also bought a slice of pizza but I didnt like it very much. I think it was extremely thin and very little cheese. I wish you guys can make the pizza with a thicker crust and more cheese and it would be perfect
  • AN
    Aziz Nematjonov
    Dec 21, 2025
    1.0
    Ordered shower was 7 people ahead and take it 6 hr how come ? They should take care of this better change managers on this location , the worth pilot location I had better fuel up on loves
  • DM
    Donna Mae
    Dec 15, 2025
    3.0
    Don't pay for Prime parking. If you do pay, you will find there are no open spaces and Pilot will not tell the drivers to move that haven't paid.
  • GA
    Gisella Alvaranga
    Nov 24, 2025
    5.0
    Great staff , kept clean, always great service !

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.