Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Feedback on customer service is mixed; while some customers praised the courteous staff, others reported rude and condescending behavior from management.
Service Quality
Several customers expressed dissatisfaction with the quality of service, citing unresolved issues and poor diagnostic work.
Timeliness
Many reviews mentioned long wait times for service, with some customers frustrated by delays and miscommunication regarding appointment times.
Professionalism
There are concerns about professionalism, with reports of disrespectful interactions and inadequate handling of customer complaints.
Pricing Transparency
Customers appreciated fair pricing and transparency in service costs, but some felt they were upsold unnecessary services.
KD
k9 Services by Dana
3 days ago
5.0
Front desk guy was helpful and friendly. I got a great deal on all year round tires. They got it done fairly quickly and so far so good, it’s been a few days and car seems great!
AS
Anthony Seifritz
Nov 11, 2025
4.0
Chris was great and I am happy with the end result but this is the second time I’ve made an appointment and it was hours after the scheduled time before my car got pulled into a bay. I’ll just plan to drop it off the night before for the full day next time.
GG
Gosha
Nov 3, 2025
5.0
The car had emergency brake line failure, I was made aware when I dropped it off when it was briefly checked to help me understand what might have happened. The mechanic fixed it up promptly when he came in and explained what was done. I was very happy with the service.
SC
Stradder Caves
Oct 24, 2025
1.0
Was not able to fix check engine light issue. Had it in and they performed a “diagnostic” that cost me $100 and just replaced the gas cap. Forgot to clear the engine light, so I had to go back. Not 5 miles later, the check engine light turned back on. Took it back and they said the code was for some valve and they couldn’t find it, so it never got fixed. Had to take it to a different shop. Not sure what the diagnostic fee was for since they never figured out the problem and now I have an aftermarket gas cap that does not have a leash and is not connected to my truck. Absolutely terrible experience and I will not be returning.
VV
vollmer27
Oct 14, 2025
2.0
I usually purchase my tires at Mr. Tire and return for oil changes and tire rotations etc. My SUV needed a NYS inspection and I made an appointment at 10:30am and planned to wait at the shop until it was completed. The next inspector arrived late tot he shop, ate his lunch and did not complete my car u til after 5:30pm. Then I had to wait longer for them to fix the rear brakes at install new brake pads bc they said it would not pass inspection so that was over $200. & when I got home the back brakes make a clicking noise now. Toughening back and they said it is fine just rust from the rotors. Then I went back in for a front end shake on my front right wheel when I am at Highway speeds. The tech charged my extra to test drive it but they could not figure out what is wrong with it so the rebalanced the tires and the shake got worse. I brought it back and they guessed it may be the ball joint so I trusted them and fixed it and spent over $450 for the shake to continue but now 5 mile per hour slower it starts shaking. They did give my a free oil change for my time and troubles but I am not pleased with the Mr. Tire on Oswego Rd. I expect better service and want to trust my car techs.
Frequently Asked Questions About Mr. Tire Auto Service Centers
What services does Mr. Tire Auto Service Centers provide?
Mr. Tire offers comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with top brands.
What are the operating hours of Mr. Tire Auto Service Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Mr. Tire Auto Service Centers located?
Mr. Tire is located at 7582 Oswego Road, Liverpool, NY 13090, USA.
Which tire brands are available at Mr. Tire Auto Service Centers?
They carry top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Mr. Tire Auto Service Centers in Liverpool?
You can reach them by phone at +1 315-652-5000.
Does Mr. Tire offer roadside assistance and towing services?
Yes, Mr. Tire provides roadside assistance and towing in addition to their maintenance and repair services.
Are there any coffee shops near Mr. Tire Auto Service Centers where I can wait while my car is serviced?
Yes, there are Starbucks locations nearby where customers can enjoy coffee during their service appointments.
What automotive repair shops are located close to Mr. Tire Auto Service Centers?
Monro Muffler Brake & Service and Goodyear Auto Service are nearby automotive repair shops that complement tire and auto services.
Are there dining options near Mr. Tire Auto Service Centers?
Yes, options include Burger King, Jersey Mike's Subs, Ocean Sushi, and Twin Trees 57 pizza restaurant for customers looking to eat nearby.
Can I find postal services near Mr. Tire Auto Service Centers?
Yes, the US Post Office, United States Postal Service, and Post Office-Bayberry are conveniently located nearby for mailing and postal needs.