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Great Lakes Honda City

4.6
(2360 reviews)

Business Details

7140 Henry Clay Boulevard, Liverpool, NY
13088, United States
(315) 451-6750
https://www.greatlakeshondacity.com/

About

Honda DealerTire ShopUsed Car DealerAuto Repair ShopOil Change Service StationCar Leasing ServiceCar Finance and Loan Company
When you’re looking to buy a new Honda or need reliable auto service and repairs, be sure to visit us at Great Lakes Honda City! Our Honda dealership in Liverpool, NY, has a team of Honda sales and service experts who are standing by to help you with all your automotive needs. We’re a proud member of Great Lakes Automotive, and we offer everything from flexible Honda financing opportunities to new Honda lease specials. Schedule a test-drive at our local Honda dealer and get behind the wheel of a new, used or Certified Pre-Owned Honda today!

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Great Lakes Honda City
7140 Henry Clay Boulevard, Liverpool, NY
13088, United States

Hours

Reviews

4.6
2,360 reviews
5 stars
2,015
4 stars
146
3 stars
22
2 stars
32
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members while others reported poor communication and unresponsiveness.

Sales Experience

Many customers had positive experiences with sales representatives, highlighting their professionalism and helpfulness, though some reported aggressive sales tactics.

Service Department

The service department received positive feedback for efficiency and professionalism, but there were complaints about issues with vehicle repairs and communication.

Transparency Issues

Several customers expressed concerns about transparency in pricing and financing, citing instances of miscommunication and unexpected fees.

Overall Satisfaction

While many customers reported positive experiences, there were significant complaints about specific incidents that led to dissatisfaction, indicating inconsistency in service quality.
  • ME
    Morgan Ellis
    Feb 19, 2026
    5.0
    I worked with Benny and he was the absolute best! He was so kind and helpful. Definitely recommend 11/10!
  • EK
    Elizabeth k
    Feb 18, 2026
    5.0
    So I must say I came into this dealership and was amazed at the amount of people in the showroom! I have never seen a place so busy and everyone with smiles on their faces! I worked with Ryan Haynes and I had no idea what I was looking for. He listened to my needs and found me a brand new 2026 HRv that was well in my budget! I will even be referring my sister to come get one in the future as well! I recommend stopping in. Thank you Ryan and Great Lakes Honda!!
  • TL
    Trish Le
    Feb 16, 2026
    5.0
    Omar did a great job in working with me and making the process pretty smooth. Everything that I asked about and wanted, he made it happen to the best of his abilitites if he was able to.
  • JC
    John Cerrone
    Feb 14, 2026
    5.0
    I was very pleased with my dealings with Honda. I was able to get out of my lease one year earlier and lease a 2026 CRV, upgraded model for only $2.00 more a month on my lease. Ryan Haynes was wonderful to work with and made the transaction very smooth and easy. Thanks so much. John Cerrone
  • BE
    Brad Emerson
    Feb 12, 2026
    5.0
    Ask for Omar! Recently visited and ended up purchasing a used vehicle. I was lucky to have been met at the door by Omar. He made the process very smooth. Every request and concern that I had was taken care of and addressed immediately and without any hassle. I've never had an easier time purchasing a vehicle.

Frequently Asked Questions About Great Lakes Honda City

Where is Great Lakes Honda City located?

Great Lakes Honda City is located at 7140 Henry Clay Boulevard, Liverpool, NY 13088, USA.

What are the working hours of Great Lakes Honda City?

Great Lakes Honda City is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.

Brand Certified Facts from Great Lakes Honda City

Great Lakes Honda City partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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