Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Dan and Mike for their exceptional service.
Honesty and Integrity
Several reviews highlighted the honesty of the service, with customers appreciating that unnecessary services were not recommended and that some repairs were done at no charge.
Timeliness
While many customers experienced quick service, there were notable complaints about long wait times and scheduling issues, particularly regarding appointments.
Mixed Experiences
Some customers reported negative experiences, including rude service and misdiagnoses, indicating inconsistency in service quality.
Cleanliness and Environment
The shop was frequently described as clean and welcoming, contributing positively to the overall customer experience.
GM
Greg Marano
3 days ago
5.0
We've been taking our cars there for years. Once, they said basically, "We could fix it for $2,000, but if you took it to a specialist, they could do it for $300." Another time, they said basically, "We misdiagnosed the underlying problem, so we're refunding you the $700 you paid for us to fix it" (after they did the work).
I always appreciate their honesty; they clearly are more focused on earning long-term trust than with meeting this month's revenue goal.
KH
Krystal Harrington
Feb 22, 2026
1.0
I just had the worst experience at this location… I live in the neighborhood and had a flat tire and went into see if they could patch it. The old man working scoffed at me and said he couldn’t help me. As soon as my boyfriend walked in, he asked us to wait and tried to help. This place treats women differently than men- NEVER will go back or recommend them to anyone. Tell your daughters and wives never to go there.
AR
Alex Romero
Jan 24, 2026
5.0
I walked in randomly on a frigid Saturday morning concerned about a low tire and the fact that a gas station pump didn’t increase the tire pressure right before a 300 mile drive. The gentleman at the front was happy to check and fill my tire. Turned out the gas station pump didn’t work. His happiness to help and not accept anything in return was awesome
EK
Eileen Kemp
Oct 30, 2025
5.0
I've been going to Goodyear in Bayberry for a few years, and a couple of cars, and have always been happy with their service. They never recommend services that aren't needed. My recent experience: after going to the dealership for a "clunking" noise in the front (and spending $3500 on various repairs to fix it) I was told I needed a new rack and pinion. I went to Goodyear for a second opinion, and they concurred. Without going into the fiasco it was at the dealership, I ended up having Goodyear install it. When I went to pick up my car there was no charge, because the noise was misdiagnosed. I have a new rack and pinion, the noise is still there, and after going over my car with a fine toothed comb, my car is in good condition but the origin of the noise is unknown. Since they didn't take care of the noise, they couldn't in good conscious charge me for a part that didn't fix the noise. I will continue with Goodyear for the maintenance on my car.
SK
S Kohanski
Oct 26, 2025
5.0
Our go-to for vehicle services. Staff is knowledgeable and inside area is clean and comfortable.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repairs including tire sales, oil changes, and general auto maintenance.
Where is Goodyear Auto Service located?
It is located at 7608 Oswego Road Suite 1, Liverpool, NY 13090-2944, United States.
What are the regular business hours of Goodyear Auto Service?
They are open Monday through Saturday from 7:00 AM to 6:00 PM and on Sunday from 9:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup for products?
Yes, they provide in-store pickup services.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service accessible for people with disabilities?
Yes, they have wheelchair accessible entrances and restrooms.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment through their online reservation system.
Are there any competitors near Goodyear Auto Service?
Yes, nearby competitors include Firestone Complete Auto Care, Discount Tire, NTB, Pep Boys, and Monro.
What nearby places can customers visit while waiting for their vehicle at Goodyear Auto Service?
Customers can visit nearby places such as Starbucks for coffee, Twin Trees 57 for pizza, and 1st Lady's Nails & Spa for beauty treatments.
Are there convenient services near Goodyear Auto Service for errands or dining?
Yes, nearby there are multiple post offices like United States Postal Service and Post Office-Bayberry, fast food options like Burger King and KFC, and shopping at Bayberry Plaza and The Salvation Army Thrift Store.
How can nearby transit or travel services assist customers visiting Goodyear Auto Service?
Nearby travel services such as J and J Tours and Travel Leaders offer options for local transportation and travel planning to help customers get to or from Goodyear Auto Service.
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