Advance Auto Parts

4.3
250 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9 W Montauk Hwy in Lindenhurst offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
9 W Montauk Hwy, Lindenhurst, NY
11757, United States

Hours

Reviews

4.3
249 reviews
5 stars
159
4 stars
52
3 stars
13
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported unprofessional behavior and poor service experiences.

Product Availability

Many customers noted that the store often has the parts they need in stock, but there were also complaints about discrepancies between online inventory and actual stock.

Staff Knowledge

Several reviews highlighted the staff's knowledge and willingness to assist customers, although there were instances of unhelpful or uninformed employees.

Store Environment

The store is generally described as clean and organized, but some customers mentioned a lack of atmosphere and engagement from staff.
  • DB
    D B
    4 days ago
    1.0
    This is by far the worst customer service at any advance auto parts. When calling your placed on hold for over 10 minutes with no response. If you finally speak to someone they put you back on hold or scream at you, I think John was his name and hangs up the phone. He complains that they are busy and my little purchase doesn’t matter to them. Better off going to autozone, atleast they check the box to make sure it’s not a used part or wrong part in the box.
  • DL
    Denise Lang
    Dec 17, 2025
    5.0
    Broken wiper blade during not so great road conditions. Helped with purchase of new blades and installed them for me in no time! Awesome Guys!!
  • RL
    Reana Lemons
    Nov 18, 2025
    5.0
    It was great. Dan and Franklin were amazing and helped me get what I needed and recommended a great mechanic to fix the other part of my car!!!
  • RK
    Ryan Kurtz
    Nov 12, 2025
    5.0
    Mike was great! I came in he helped right away and hes genuinely such a nice guy i have an alfa romeo so usually its a bit complicated getting parts and service help but mike helped me out no problem. He got me set up with brakes and rotors in 4 minutes and i was out. Amazing store with great staff.
  • CM
    Casey Meany
    Aug 7, 2025
    1.0
    Don’t come here. I went in looking for refrigerant for my car because my a/c wasn’t working so I asked the man if he could show me how to do it, he hooked it up to the compressor and read the psi as 117. He looked confused so he ask one of his coworkers a question. Another man came over and told me that my car is “a ticking time bomb” and started to back away from my car because “it could explode” and left me there just like that. I immediately after took it to a mechanic because I thought my life was in danger if I didn’t get it fixed. The mechanic I took it to was shocked when I told him this story and just explained that I needed a new compressor not that my car was gonna explode on me. This was an extremely bad experience and was so unprofessional on auto zones part. I understand that the associates who work there aren’t mechanics but telling a girl in her young 20’s who doesn’t know much about cars that her car might blow up is wrong. So don’t shop or give your time here period.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*