AutoZone Auto Parts

Reviews

• MW

  Mike WM

  Nov 14, 2025
  5.0
  Great shop, very helpful and professional staff. Carey helped me out in the early morning when i needed a new battery, very knowledgeable, made sure I had everything i needed for the part and set me up.
• CJ

  Creek Johnson

  Nov 5, 2025
  1.0
  WARNING!!!! after checking compatibility on line. i purchased an Innova 7111 scanner. On 1st use, it showed that a dodge had already been scanned,,,,,,, OK,,,,, so it wasnt brand new. I then see that it decalibrated the yaw and decel sensors, generating 2 MILS, C1210 and C1336, WHICH IT COULD NOT RECALIBRATE. INNOVA SUPPORT ACKNOWLEDGED PROBLEM, NEVER RESPONDED WITH AN ANSWER! (ronald raya, innova tech support) Sent AUTOZONE CEO (Philip B.Danielle) a registered letter 9/20/25. No response there either. Now I have a vehicle my wife wont take to work when it rains (traction control inop due to MIL) a manufacturer AND retailer who both could care less. Yes,,,,, the toyota owners group knows about the problem and does say there is a risky way to shut off the MILs, but poking around the OBD2 connector with a paperclip seems pretty risky at best. Car will go to dealer for an authorized recalibration and i have to rent a car in the meantime. 11/09/25 I will call the store tomorrow and leave my e mail
• AS

  AJIN SEKHAR C S

  Oct 24, 2025
  1.0
  I’ve been your customer since 2018 and have owned cars for the past 20 years. Today, the guy at the front desk tried to explain that my 3-month-old battery draining to 0 every morning and needing a jump start is normal for this weather. Really? Are you guys doing the same thing every morning with your cars? They made me wait for more than an hour just to say they didn’t know and refused to replace the battery. Out of three employees, only one was actually working while the other two were just hanging around. This store has a great customer base — please don’t lose it because of a few lazy employees.
• WZ

  William Zheng

  Oct 6, 2025
  1.0
  Can’t trust a word any of the employees here. I’ve never dealt with a more incompetent, careless group of people in a supposedly “hub” store. They told me the Commercial Department closes at 6 PM — but if you’re not there by 5, they’ll treat you like an inconvenience for showing up at all. Then they gave me the wrong parts. When I went back to exchange them, I got attitude and was asked why I didn’t come during commercial hours… maybe because when I did, they couldn’t get it right the first time! To make things worse, the two managers in the store had no idea how to process a commercial return. They told me I could return it at any other AutoZone — which turned out to be a lie, because the next store confirmed otherwise. If you value your time, sanity, or basic customer service, avoid this location completely. These people will waste your time, lie to your face, and make an already stressful job even worse.
• LF

  Lisa Ferraro

  Sep 25, 2025
  1.0
  I placed an online order amd there was an issue with the way they split up the transaction for delivery so my bank flagged part of the transaction. I immediately spoke to the bank and had them remove the flag and attempted to Contact this location as this was the store fulfilling the order. The first time I called, someone picked up after several rings, answering with auto zone, please wait for service (never got to speak before being placed on hold) No one ever picked up so I hung up and called back .The same individual picked up and attempted to do the same thing only this time I immediately spoke and told him he already placed me on hold for 15 mins and no one got back with me His response was something along the lines that we are really busy and so I told him the purpose of the call and he said I have a customer and to hold. I am typing this review as I sit on hold which has now been for over 25 mins This is terrible service

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