Gerber Collision & Glass

Reviews

• SC

  Stephen Cass

  5 days ago
  5.0
  Seeing reviews and some are old but I definitely had a good experience. I literally had to do nothing but show up on time to drop off the vehicle. Rental car company was right there waiting for me to get me going fir the day. They handled booking the car and let me know each step of the way with texts and calls. Thanks!!
• JC

  Justin Chamberlain

  Jul 8, 2022
  1.0
  Believe the other reviews about the front desk lady, I called to get a quote on a simple paint job and this woman is giving me the third degree and grilling me about my situation and saying how "abnormal" my situation was. I politely try to steer the conversation back to business asking if I can get my paint fixed and asked her to pencil me in, and she goes back to being rude and unprofessional and scornfully questioning in a mocking tone the inability of this other reputable collision center to fix my paint, which had nothing to do with helping my situation and my trauma of just wanting my car to look and function beautifully. That front desk lady once more is unprofessional and has no customer service skills, JUST BECAUSE OF HER I took my business else where, I will never recommend this location. Take my experience with a grain of salt, but I had to warn you.
• ZJ

  Zeth Johnson

  Aug 31, 2021
  1.0
  Tried to get my car fixed here Insurance company sent them all the information and told me they reach out to schedule and they never reached out to me. After a week I called the office and they told me they were busy and that they couldn’t tell me a time it could be fixed told me they would call me back in 3 to 4 weeks. This is absolutely terrible customer service I have no idea when the shop would even get my car in and all the front Desk lady had to say was it’s a terrible time to get in an accident and laughed. Called another shop and are able to get me right in and We’re very understanding of the situation. I will never call this place to do work on my vehicle.
• GP

  Gina Perkins

  Oct 9, 2018
  5.0
  I hit a deer with my car and Nu-Look did the repairs. They did an excellent job! The car looks amazing, and they took the time to wash it and clean the inside! David was a pleasure to work with. I would recommend this collision shop!

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