Many customers praised the staff for being friendly, professional, and helpful, particularly highlighting individuals like Bryan and Enrique.
Service Speed
There are mixed reviews regarding service speed, with some customers experiencing long wait times, while others reported quick and efficient service.
Trustworthiness
Several customers expressed concerns about upselling and being charged for unnecessary services, leading to a lack of trust in the recommendations provided.
Quality of Work
While many customers were satisfied with the quality of work performed, there were complaints about issues arising shortly after service, such as misalignment and damaged parts.
JG
Jeffrey G
5 days ago
5.0
Rick and team were wonderful helping me and my mom with tires. The work was done on time, correctly, and with a smile. The team went above and beyond and was truly helpful and caring. Thank you!
KE
Kennyg Espinal
Dec 21, 2025
1.0
Very lazy. Went for an oil change at 4.11pm and they didn’t wanna do it. 1 star. Terrible experience
JJ
JJ
Dec 7, 2025
5.0
Very honest and efficient service. Even when they were super busy they were still able to see me and change out my oil very quickly. Would come here again, thanks so much for everything!
CD
Charlie Duras
Nov 19, 2025
5.0
I brought my car in to get an alignment and Ron did an amazing job. I did not take his recommendation to get other work done but i will come back to him. Great guy
DV
Deborah Velelis
Sep 9, 2025
5.0
If you are ever in need for anything car related, I highly highly recommend Enrique Santiago and his team! This past Saturday night my husband and I were going to an affair and driving from NJ which took almost 2 hours. It had been pouring off and on the whole trip and 5 miles away from the venue we blew a tire. Frantically searching for a service station, as we were watching the tire pressure decline, we passed Goodyear and the light was still on even though it was after 7pm. All dressed in our evening wear we went to the doors to see if they were open. The doors were locked. Enrique saw us standing in the rain and quickly came to open the doors even though the shop had already closed. After explaining what happened, Enrique ensured us he would help and he and his team quickly got to work on our tire. We were beyond grateful and could not stop thanking him. His kindness and expertise, speed and efficiency were absolutely amazing and beyond appreciated. He did not even want to take money from us for fixing the tire. Enrique and his team not only saved the tire, but saved the night and my house from dog accidents as we were able to drive home safely at the end of the affair. I strongly urge you to see Enrique, even if is to just say hello!
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services, including tire sales, oil changes, and vehicle maintenance.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday to Saturday from 8:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM, with holiday-specific hours noted on their website.
Does Goodyear Auto Service offer any pickup or delivery services?
Yes, Goodyear Auto Service offers in-store pickup services for customers.
What payment methods are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom to accommodate customers with disabilities.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online through their reservation website.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 101 Rockaway Turnpike, Lawrence, NY 11559-1021, USA.
What nearby places can I visit before or after my appointment at Goodyear Auto Service?
Nearby places include IHOP for breakfast or brunch, Party City for party supplies, and Cold Stone Creamery for dessert, providing convenient options for customers around their visit.
Is there a bank close to Goodyear Auto Service if I need financial services?
Yes, Capital One Bank is nearby, offering banking and credit union services conveniently close to Goodyear Auto Service.
What automotive-related businesses are nearby Goodyear Auto Service?
Nearby automotive businesses include K & G Garage, an auto repair and towing service, as well as other Goodyear Auto Service locations and tire shops.