Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.1
273 reviews
5 stars
176
4 stars
31
3 stars
15
2 stars
9
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to help, particularly highlighting individuals like Bryan and Rick.
Service Speed
Several reviews noted long wait times for service, with some customers expressing frustration over delays and inefficiencies.
Quality of Work
While some customers were satisfied with the repairs and services provided, others reported issues such as unnecessary upselling and incomplete work.
Communication
Customers expressed a need for better communication regarding service updates and pricing, with some feeling that they were not adequately informed.
Mixed Experiences
Overall, experiences varied widely, with some customers having excellent service while others reported negative interactions and dissatisfaction.
- CDCharlie Duras4 days ago5.0I brought my car in to get an alignment and Ron did an amazing job. I did not take his recommendation to get other work done but i will come back to him. Great guy
- DVDeborah VelelisSep 9, 20255.0If you are ever in need for anything car related, I highly highly recommend Enrique Santiago and his team! This past Saturday night my husband and I were going to an affair and driving from NJ which took almost 2 hours. It had been pouring off and on the whole trip and 5 miles away from the venue we blew a tire. Frantically searching for a service station, as we were watching the tire pressure decline, we passed Goodyear and the light was still on even though it was after 7pm. All dressed in our evening wear we went to the doors to see if they were open. The doors were locked. Enrique saw us standing in the rain and quickly came to open the doors even though the shop had already closed. After explaining what happened, Enrique ensured us he would help and he and his team quickly got to work on our tire. We were beyond grateful and could not stop thanking him. His kindness and expertise, speed and efficiency were absolutely amazing and beyond appreciated. He did not even want to take money from us for fixing the tire. Enrique and his team not only saved the tire, but saved the night and my house from dog accidents as we were able to drive home safely at the end of the affair. I strongly urge you to see Enrique, even if is to just say hello!
- EDErrol DSep 7, 20253.0I wanted to give 5 stars, BUT my TPMS light just came on shortly after the service and my spare quarters were stolen from my car. Otherwise the customer service has been great.
- BBBJun 29, 20251.0Got an alignment in the beginning of sometime this year it is now June and I and it’s time for me to get my struts done and I’ve learned that the entire frame of my car is bent. These people were the last people that gave me an alignment since then, this was after I put my struts in.. DO NOT USE THIS PLACE. My car can never be aligned again
- ASAngelo SantanielloJun 20, 20251.0Highly do not recommend this place took 3 1/2 hours to have my tires put on my truck. They have one guy that puts on the tires he didn’t show up for work. They had to call someone else in. And when he showed up. it took forever to put them on And then they told me I needed front and rear brakes which I told them I will take it to my mechanic to have them done when I brought it to my mechanic the next day he laughed at me and said I didn’t need brakes at all.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair services, including tire sales, oil changes, and vehicle maintenance.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday to Saturday from 8:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM, with holiday-specific hours noted on their website.
Does Goodyear Auto Service offer any pickup or delivery services?
Yes, Goodyear Auto Service offers in-store pickup services for customers.
What payment methods are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom to accommodate customers with disabilities.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment online through their reservation website.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 101 Rockaway Turnpike, Lawrence, NY 11559-1021, USA.
What nearby places can I visit before or after my appointment at Goodyear Auto Service?
Nearby places include IHOP for breakfast or brunch, Party City for party supplies, and Cold Stone Creamery for dessert, providing convenient options for customers around their visit.
Is there a bank close to Goodyear Auto Service if I need financial services?
Yes, Capital One Bank is nearby, offering banking and credit union services conveniently close to Goodyear Auto Service.
What automotive-related businesses are nearby Goodyear Auto Service?
Nearby automotive businesses include K & G Garage, an auto repair and towing service, as well as other Goodyear Auto Service locations and tire shops.