Safelite AutoGlass

3.9
541 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Latham area, turn to Safelite AutoGlass . Those in central Latham or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 327 Old Niskayuna Rd., Safelite AutoGlass Latham repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
327 Old Niskayuna Rd., Latham, NY
12110, United States

Hours

Reviews

3.9
541 reviews
5 stars
355
4 stars
40
3 stars
17
2 stars
14
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the technicians for their professionalism, friendliness, and thoroughness during the installation process.

Scheduling Issues

Numerous reviews highlighted problems with scheduling, including multiple rescheduled appointments and lack of communication regarding availability.

Customer Service

Several customers reported poor customer service experiences, including rude staff and inadequate responses to complaints.

Work Quality

While many were satisfied with the installation, some reported issues with the quality of work, including damage to vehicles and improper installations.

Efficiency

Customers appreciated the quick service and ease of scheduling appointments, although some experienced delays.
  • RB
    Rick Brennan
    4 days ago
    5.0
    Super satisfied. Options for payment. Options for installment at their location or mine. Every detail of appointment aligned with pre appointment video. Very professional. Have been followed up with since appointment. Would recommend to anyone.
  • MM
    Morgan Minkler
    5 days ago
    5.0
    Quick, clean, professional! Had a crack in my windshield and filed a claim with my insurance, they recommended Safelite and I was able to schedule an appointment very easily on their website. They have tons of appointment times available, which is convenient for people who work weird hours. They also have an option to come to you if the weather is permitting. I was in and out with a repair and no charge under insurance!
  • CC
    Coley Cole
    Jan 5, 2026
    5.0
    Let me just say that Elijah was absolutely fantastic!! I had to driven up to MY from Baltimore this pass week for a visit, and my windshield was hit by a rock that kickbacks from a tractors tires and the crack ended up spreading across the windshield. When i got to my destination, i made an appointment to get it fixed before going back home. Elijah showered i on time, was very professional, explained what he would be doin. He gave me a time of 90 minutes but he was done before that time. He had me inspect my windshield and I could not tell that it was a replacement. Elijah even put all the stickers back on my windshield. I would absolutely use them again. EXCEPTIONAL SERVICE
  • WC
    William Cappiello
    Jan 4, 2026
    1.0
    Had a problem over the summer. I brought my call to them for a windshield replacement. They ended up denting the roof of my car during the repair. When I reported it to them they said don’t worry we take before and after pictures. When I asked to see them, they said they lost them. Then they admitted they dented the roof and ask me to get a quote. Once I brought the quote back they said no they were no longer going to fix it. Poor service. There is a lot of infighting at this location and the manager wasn’t reasonable and left me hanging.
  • CA
    Crystal Acosta
    Dec 21, 2025
    5.0
    Joshua was perfect!!! He showed up and did what he had to do in a timely fashion!! Very respectful and knew what he was doing. Glass was put in with no problem and any questions I had he answered them perfectly! This young man needs a raise because he represented the company how it should be represented. Any future installs I need done will definitely be done by safelite and I would love to have him back as my tech! Thank you much appreciated!

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Latham provide?

Safelite AutoGlass offers windshield repair and replacement, chip and crack repairs, advanced safety system recalibration, power window repair, and windshield wiper replacement among other auto glass services.

What are the operating hours of Safelite AutoGlass in Latham?

The shop is open Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.