Monro Auto Service and Tire Centers

4.4
448 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
691 New Loudon Road, Latham, NY
12110, United States

Hours

Reviews

4.4
448 reviews
5 stars
362
4 stars
20
3 stars
11
2 stars
11
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with many praising the professionalism and efficiency of the staff, while others expressed concerns about poor workmanship and unresolved issues.

Customer Service

Feedback highlighted friendly and accommodating staff, particularly praising the manager Chris for his helpfulness, though some reviews noted instances of rude or unhelpful interactions.

Pricing Concerns

Several customers felt that prices were high or that they were charged for unnecessary services, leading to distrust in the recommendations provided.

Timeliness

Many reviews mentioned quick service and timely completion of work, although there were complaints about delays and missed appointments.
  • SF
    Steve Furlong
    3 days ago
    5.0
    I brought my car in for inspection and was dismayed to find a number of surprise problems. I have no suspicion that the crew tried to rip me off because they were fine with me fixing what I could and then bringing the car in for what I couldn't handle. (Mostly rusted bolts that I couldn't budge. Stupid winter.)
  • AA
    Andy
    5 days ago
    5.0
    I stopped on a fairly busy morning and Rob, the very cordial manager, greeted me. He put me in for an appointment for the following morning. As I've been to the Latham Monroe over the years, I've known to trust John the mechanic there. He knows my vehicles better than I do and remembers me and the issues I've had. I brought my truck in for a radiator flush and John went directly to work. When all done, I got a great price and drove home with a heating system that can now cook a 5 lb Chicken on the passenger seat. Great job by all involved is why I keep going back. Thanks guys!
  • PL
    Pat Lazzaro
    6 days ago
    5.0
    I find them honest and if they can't fix something they will advise you to see your dealer with a diagnosis.
  • AA
    Amber Alexander
    Jan 5, 2026
    2.0
    Had us in and out on New Year's day for a state inspection, but had a couple items go missing from my vehicle I noticed the next day. 6' type C charging cord and a USB to type c adapter.
  • MH
    Matthew Hickey
    Dec 30, 2025
    5.0
    Quick inspection honored my scheduled time. Very helpful and easy. Will go to again. Great for diagnostic too

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers provide?

Monro Auto Service and Tire Centers offers dealer-quality auto maintenance, repairs, inspections, installations, roadside assistance, towing, and tire changes with top brands like Goodyear and Cooper.

What are the operating hours of Monro Auto Service and Tire Centers?

They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.