Monro Auto Service and Tire Centers

Reviews

• DB

  danielle buckley

  Feb 25, 2026
  5.0
  Super quick and efficient. Had an appointment for 3pm that was already rescheduled twice at Mavis down the street and they sent their inspector to lunch at the time they rescheduled my appointment. Left there annoyed and called Monro and they got me right in at 3:30 and I was out by 4. Told me things I’ll need done in the future but wasn’t pushy with me at all which I appreciate at mechanics. Had a great experience. Will be back in the future. Got my NYS inspection done.
• LK

  Lori Kilduff

  Feb 23, 2026
  5.0
  The guys at your Latham store were absolutely wonderful. They explained what needed to be fixed and took me back and showed me exactly what the problem was. They were very professional.
• SK

  Sachin Kapale

  Feb 22, 2026
  1.0
  I had a flat tire and this was the closest place available to take my Tesla, so I didn’t want to risk driving too far. Unfortunately, the experience left me very disappointed. I ended up paying $1,400 for a tire replacement, which felt extremely high. They showed me some white chalk markings on the tire and said the threads were coming out, but the explanation didn’t feel very transparent or detailed. It left me questioning whether all of it was truly necessary. I’ve never been a big fan of Monro, and this experience didn’t change that. When you’re already stressed with a flat tire, you hope for honest guidance and fair pricing. Instead, it felt expensive and rushed. I would recommend getting a second opinion if possible — especially for something as costly as Tesla tires.
• JF

  Jamie Franzese

  Feb 17, 2026
  5.0
  Had a great experience at Monro muffler in Latham. Store manager Robbie was friendly, courteous, and professional. They had my car serviced within a half hour. What could have been a nightmare of an experience for me turned out to be a pleasant one.
• CC

  C

  Feb 2, 2026
  5.0
  Highly recommend this location for service, Honest and quality work. All employees i had interactions with From the Manager Rob, to the techs Carl and Mark. Answering any concerns and questions I had with great service and knowledge. Recommendations that were made were explained in detail . The customer service alone is amazing. No high pressure pushy non needed upsales, No non needed unnecessary services or sales were attempted to be sold. All services recommended were valid and explained in severity of issues and the reasoning behind them. Thank you to the Staff and Manager for making me feel i have a shop that is honest and I can trust to see my vehicles are safe for me and my family !!! Kudos to Manager Rob and His excellent team.

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