Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
801 New Loudon Road Suite 2, Latham, NY
12110-3916, United States
Hours
Reviews
4.2
192 reviews
5 stars
139
4 stars
12
3 stars
5
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees who provided exceptional service.
Service Quality
Feedback varied on service quality, with some customers reporting excellent repairs and maintenance, while others experienced issues such as improper installations and upselling of unnecessary services.
Appointment Management
Numerous reviews highlighted problems with appointment scheduling, including long wait times and the inability to honor scheduled appointments.
Professionalism
Several customers noted unprofessional behavior from staff, including poor communication and lack of attention to detail during service.
Value for Money
While some customers felt they received good value for their services, others expressed concerns about being overcharged or upsold on unnecessary repairs.
- MMMona2 days ago5.0Todd was very helpful and very patient with me.goodyear is lucky to have him
- JDJohn DarmetkoNov 11, 20251.0I went into the lathem GoodYear to order tires. I spoke to Tyler to order tires. I was told that they wouldn't be there until next Tuesday on Nov. 11th. I walked out of the store and thought about it and decided to order them anyway. I walked back in and spoke to Tyler he confirmed that they would be around 1,000 and some change total for the mounting and balancing and that they be in on Tuesday. I said order them, Tyler says, your all set for Tuesday. So it's Tuesday the 11th I call Goodyear in lathem to make sure they came in today, to find out that Tyler never order the tires but confirmed with me that he had before I left the store. So Tyler you asked me to do a review of my experience with you, and would not recommend going to see Tyler because he has poor Customer Service.
- AZAnne ZubrickNov 10, 20251.0Got 4 new tires one week got a nail in one said could not repair and charge full price for a replacement. Bad customer service.
- PHpeter hynesNov 5, 20252.0Took over 2 hours to have 4 truck tires put on, they're mainly for car tires
- CFChristopher FitzgeraldOct 15, 20255.0Car feels brand new
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Latham offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and repairs, operated by the Goodyear Tire & Rubber Company.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
Can I make a reservation online for Goodyear Auto Service?
Yes, you can make an appointment online through their reservation page.
What is the address and contact number for Goodyear Auto Service in Latham?
The address is 801 New Loudon Road Suite 2, Latham, NY 12110-3916. The phone number is +1 518-785-4151.
Are there any nearby stores where I can shop while my car is being serviced at Goodyear Auto Service?
Yes, nearby shopping options include Kincaid Home Furnishings for furniture and home improvement, Dollar Tree for discount items, and Burlington for fashion and clothing.
Where can I grab a meal or snack near Goodyear Auto Service?
Nearby food options include Domino's Pizza for quick pizza and chicken meals and Dollar Tree which also offers some eat and drink items.
Are there other automotive services or gas stations close to Goodyear Auto Service?
Yes, Exxon & Mobil Stations and Mobil gas stations are nearby, as well as additional automotive repair options to consider.