Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Latham, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Latham location today.
Location
Hours
Reviews
4.4
299 reviews
5 stars
224
4 stars
34
3 stars
12
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Stone, Santino, and Patrick.
Rental Process
The rental process was frequently described as smooth, quick, and efficient, with several customers noting the ease of pick-up and drop-off.
Vehicle Quality
While most reviews highlighted clean and well-maintained vehicles, there were some complaints about specific cars having issues, such as poor alignment and cleanliness.
Communication
Customers appreciated the clear communication regarding reservations and vehicle availability, although there were instances of miscommunication that led to frustration.
Mixed Experiences
While many reviews were positive, there were notable negative experiences related to customer service from management and issues with vehicle availability.
- JIJames Iacketta6 days ago5.0This was an excellent rental as my truck was in the shop for a repair. Good communication from the office, easy to pick up and drop off. Good, clean fuel efficient cars. Thank you!
- EGeri gegolliNov 15, 20255.0Very good staff, very good communication. I will choose to rent a car from Enterprise again.
- JRJulio RiascosOct 24, 20255.0I had a rental while my car was being repaired at Keeler Mercedes. The rental process was smooth and easy. Kieran and Marcos were awesome, very attentive, accommodating, and friendly. After returning the rental, Marcos even gave me a ride back to Keeler so I could pick up my car. That kind of service really makes a difference. Highly recommend this Enterprise location!
- MAMichael AmponsahOct 20, 20251.0I was racially profiled when I went to go pick up the car I called in for for an emergency trip to the city. I was asked for proof of drivers license, a credit card and insurance. I provided all of these and was still denied? I have a good credit score and rent by myself. I offered paystubs and proof of residence which were both denied. This happened early this summer, but I am writing now as I realized how unprofessional this was. It's tiring living in a world where people can't see past their ego. Also, if you notice, they can only reply to good reviews and don't know how to handle negative ones. Says a lot
- TCTammy CandidoOct 14, 20255.0Excellent, fast, easy process and the people were very nice. They picked me up at very short notice because I was going to walk but it was cold and rainy. They took the time to show me everything in the vehicle and answered any questions I had. Just fantastic.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Latham offer?
Enterprise Rent-A-Car in Latham offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Latham?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Latham, NY?
Enterprise Rent-A-Car is located at 357 Troy Schenectady Rd, Latham, NY 12110, USA.
Can I reserve a rental car online at Enterprise Rent-A-Car in Latham?
Yes, you can reserve a rental car online through their website at enterprise.com/reserve.
What payment options are accepted at Enterprise Rent-A-Car in Latham?
They accept American Express, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car in Latham offer any specials or discounts?
Yes, they have great weekend rates available. You can book these deals on their website's weekend specials page.
Is Enterprise Rent-A-Car in Latham owned by women or does it offer military discounts?
Yes, the Latham location is woman-owned and offers discounts for active military members.
What nearby places can I visit after renting a car from Enterprise in Latham?
After renting a car, you might visit Sweet Elevation Bakery for coffee and treats, Kingpin's Alley for bowling and sports bar fun, or Latham Animal Hospital if you have pets needing care nearby.
Are there any nearby car rental options around Enterprise Rent-A-Car in Latham?
Yes, Hertz is another car rental agency located near Enterprise Rent-A-Car if you want to compare options before renting.
What local services are available near Enterprise Rent-A-Car for wellness and beauty?
Nearby, you can find iCRYO Cryotherapy + IV Therapy for health and wellness treatments and Sidneys Hair Salon for beauty services.