Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone in Latham, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Latham, NY or call us at (518) 951-2090.
Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Efficiency
Several reviews highlighted quick service, with many customers receiving prompt assistance and fast resolutions to their issues.
Product Availability
Customers appreciated the wide selection of parts available, often finding what they needed in stock.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with rude staff or lack of assistance.
Installation Assistance
Numerous customers noted that staff provided installation help, which enhanced their overall experience.
GG
Greg
Nov 15, 2025
5.0
Was in the night of November 12, 2025 to have my battery replaced. Staff helpful, knowledgeable and efficient. Very positive experience and I'd recommend this store.
ET
Emily Teeter
Nov 9, 2025
5.0
Samuel was so helpful when the hood of our car wouldn’t latch. He helped us figure it out in less than 10 minutes. We can’t say enough great things about him!
AB
Annette boyd
Nov 3, 2025
2.0
I had to change my rear wiper on my suv. Initially, I had one and just wanted someone to put it on. I asked the clerk if he could put it on and if it was the right one per the make of my car. He attempted to look it up but had difficulty. So some how he decide to attempt to install the one that I brought only to find out that he did not know how to install and that it was the wrong size. Therefore, he reached to his co-worker "Z" and ask him help find the right size in the system which "Z" did. " Z" insisted that if they(auto zone) did not have the right wiper in stock for my Rogue then he would not be able to assist me with the installation because he said that my wiper did not have the "clip" need for my model. The clerk went and got the correct wiper, as I was paying for it, I asked "Z" if he would confirm if my (original) wiper really did not fit and all he kept on saying was "if we don't carry it we cannot install it. He did not even look to see that the clerk had already retrieved the correct wiper, it was on the counter and that I was getting ready to cash out. After I cashed out , the clerk went away never to return. I was left standing at the counter with my purpose waiting for someone to come and install it while "Z" was working with another customer, a female clerk as cashing out her till and another clerk emerged and ask if he can help the next customer who was standing behind me. I could definitely tell that Z had no intentions of helping me, such action is a ZERO IN MY BOOK along with the fact that the clerk who cashed me out had no CLUE OF HOW TO INSTALL A REAR WINDSHIELD WIPER. I had to ask the third clerk to assist me and he did for him I give a 5, But overall, because "Z's" funked up attitude and lack of training of the clerk a give a 2 overall customer service and for too much attitude.
MA
Michelle A
Oct 18, 2025
5.0
At AutoZone Tyler was very helpful with a car headlight that had a lightbulb that was not working in my car. Very professional, knowledgeable, and took the time to make sure the lightbulb purchased from him resolved the issue. I am very grateful. I hope AutoZone appreciates him and realize they have a great worker there. Really impressive customer service.
DC
Dawson Caputo
Sep 16, 2025
5.0
I brought a battery in need of testing. They tested and got me a new one jn less than 5 minutes. Easy peasy.