Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
2309 North Triphammer Road, Lansing, NY
14850, United States
Hours
Reviews
4.1
427 reviews
5 stars
310
4 stars
19
3 stars
17
2 stars
13
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, often going above and beyond to assist.
Trustworthiness
Several reviews highlighted concerns about honesty and transparency, with some customers feeling misled or overcharged for services.
Efficiency
Customers appreciated the quick turnaround times for services, with many noting that their vehicles were serviced promptly.
Appointment Issues
Multiple reviews mentioned problems with the appointment system, including double bookings and unrecognized appointments, leading to customer frustration.
Mixed Experiences
While some customers had positive experiences, others reported significant dissatisfaction with service quality and communication.
- SSStephy ScaglioneJan 5, 20265.0John is the best mechanic in town! Seriously saved my butt on numerous occasions while also saving me money. Love all the guys there.
- ATAmy TranDec 21, 20255.0Don and Les truly went above and beyond with my car. I came in just for an oil change, but they were incredibly kind and took the time to help me with a separate door issue as well. Both of them were friendly, patient, and happy to answer all of my questions. I really appreciated how honest and transparent they were with everything, especially the billing — they gave me a clear heads-up before charging anything so I felt fully aware of what was being worked on and comfortable the entire time. You can tell they take pride in their work and in keeping the shop well-organized and running smoothly. Thanks to Don and Les, this was a great experience, and I’ll definitely be coming back.
- ZRZoe RimeDec 15, 20255.0Best tire shop I’ve been to in a while! They were so kind, knowledgeable, and efficient. I appreciated how they explained the information to me in an explicit manner and didn’t beat around the bush while still maintaining professionalism and kindness. Shoutout Jeff and Don for taking such good care of me and my car!
- RSRick SmithDec 15, 20255.0Made an appointment for 5 days in future and they got an opening the same day and got my tires changed.
- SSSophia SommersNov 17, 20255.0Trustworthy, reliable, and very open to questions!
Frequently Asked Questions About Monro Auto Service and Tire Centers
What auto maintenance and repair services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. They also offer check engine services and specialize in tire changes.
Which tire brands are available at Monro Auto Service and Tire Centers?
They offer top-quality tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Monro Auto Service and Tire Centers?
The center is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 2309 North Triphammer Road, Lansing, NY 14850, USA.
How can I contact Monro Auto Service and Tire Centers by phone?
You can reach them at +1 607-266-6443.
Can customers visit nearby eateries before or after servicing their vehicle at Monro Auto Service?
Yes, customers can enjoy dining at nearby restaurants like Sumo Hibachi and Sushi or Peking Restaurant before or after their visit.
Are there any nearby shopping centers or stores for customers to shop at after their appointment?
Yes, customers can visit nearby shopping centers like Cayuga Mall and stores such as Big Lots, Dollar Tree, and Ross Dress for Less located close by.
Is there a hotel nearby for customers traveling from out of town?
Econo Lodge is a nearby hotel where out-of-town customers can stay conveniently close to Monro Auto Service and Tire Centers.
Are there fitness and wellness options close to Monro Auto Service?
Yes, Planet Fitness is nearby for customers interested in fitness, and there is also Cayuga Nail Spa for beauty and relaxation services.
How do nearby automotive-related businesses benefit customers of Monro Auto Service?
Nearby stores like Advance Auto Parts and Ace Hardware offer automotive parts and supplies that can complement services at Monro Auto Service and Tire Centers.