Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone A Portion Rd in Lake Ronkonkoma, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lake Ronkonkoma, NY or call us at (631) 467-0203.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for poor attitudes and lack of assistance.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among staff, leading to incorrect part recommendations and customer frustration.
Store Conditions
Customers reported issues with cleanliness and organization in the store, with some describing it as messy and unkempt.
Wait Times
Many customers expressed dissatisfaction with long wait times for assistance, even when the store was not busy.
Product Availability
While some customers found the parts they needed, others reported frequent stock issues and incorrect online inventory information.
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Kelly Konie
Dec 19, 2025
1.0
Walked in said good morning to the front counter clerk asked how he was doing. His response I’m here I then responded well that’s good he then responded not really… I turned around and walked out. I’m going to assume he and others there were not interested in my business. I’ll go somewhere else. First and last time here. Business must be extremely good if you can afford to piss business away.
EG
Edward G
Nov 30, 2025
5.0
Junior Edwin and Demetri helped me with my headlights that weren’t working they gave exceptional customer service. I appreciate all the help today
GD
Gary D
Jul 21, 2025
4.0
Good store. Guy with beard miserable attitude. Asked a question acts like bothering him.