Jiffy Lube

4.3
1481 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KINGSTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
1091 Ulster Ave, Kingston, NY
12401, United States

Hours

Reviews

4.3
1,481 reviews
5 stars
1,029
4 stars
206
3 stars
60
2 stars
53
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding the advertised quick service, with some experiences taking over two hours for simple services.

Customer Service

While many reviews praised the friendliness and professionalism of the staff, there were notable instances of rude behavior and upselling tactics that frustrated customers.

Upselling Practices

Several customers expressed dissatisfaction with aggressive upselling of additional services, leading to feelings of being pressured into unnecessary purchases.

Overall Experience

Mixed reviews highlight that while some customers had positive experiences with thorough service and helpful staff, others faced significant delays and poor service quality.
  • RB
    Richard Buck
    3 days ago
    3.0
    I thought a free auto vacuum was included in my $200 oil service. But when I called their 518 # to inquire, there was no answer at any of the 5 departments I reached out to. They used to have good customer service...
  • JR
    Justin Rearick
    Jan 2, 2026
    1.0
    Advertised 15 minute oil changes, it’s been almost 2 hours. I do not, like many other people, like my time wasted. It’s completely disrespectful. I will no longer be returning to give them my Money, time, or business. On the last oil change and tire rotation they busted my tire sensors. Good luck to anyone in the future reading this post.
  • ZZ
    zekesma1
    Jan 1, 2026
    5.0
    Well it was the last day of the month of the last month of the year so there was a bit of a wait but I had a wonderful experience the service was perfect the staff was very pleasant and took care of everyone in a very timely manner it's the third car I've taken to Jiffy Lube and I will continue to take the rest of our cars in the near future
  • WD
    William Davis
    Dec 31, 2025
    5.0
    Place was packed when I pulled in and they told me it would be over an hour wait. Waited a little longer but they explained end of the year inspections were jamming them up. I was happy with the outcome.
  • NP
    Nolan Palmer-Smith
    Dec 22, 2025
    1.0
    They will break your car! Do not take your car to JiffyLube. I brought my car in for an inspection and they broke my headlights. No effort to fix them. Previously they broke my air intake sensor and my car broke down a mile away. Before that they stripped one of the lug nuts on my wheel… shame on me for keeping going back. But third strike is it! Do not go there. Find a real mechanic and steer clear of this inept circus of a company

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service