Jiffy Lube

4.3
1437 reviews

About

Oil Change Service StationCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in KINGSTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
1091 Ulster Ave, Kingston, NY
12401, United States

Hours

Reviews

4.3
1,437 reviews
5 stars
1,001
4 stars
202
3 stars
56
2 stars
50
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for services, often exceeding the advertised durations.

Customer Service

Staff were generally described as friendly and helpful, with specific praise for employees like Leah.

Upselling Practices

Many reviews mentioned aggressive upselling tactics, leading to dissatisfaction among customers.

Cleanliness

The facility was noted to be clean and well-maintained by several customers.

Pricing Transparency

Customers expressed frustration over unexpected charges and lack of clarity regarding service costs.
  • MJ
    Manny JP
    2 days ago
    4.0
    Very professional and clean. Easy to get in and out when they’re not busy. There’s always coupons online for oil changes.
  • KK
    Kim Kennedy
    Nov 17, 2025
    1.0
    It’s not a 15-minute oil change. It’s an hour and a half oil change. Actually it probably only took them 15 minutes, but because of a badly-designed service garage, your car—when service is complete—must sit and wait while the car in front of yours is done. I won’t be back to this specific Jiffy Lube. Not even for the free car wash that came with my service. Terrible. Terrible.
  • KP
    Kathleen Pearson
    Nov 13, 2025
    5.0
    Wonderful experience! Dropped the car off for an inspection and she reminded me I was due for an oil change, so I did that also. Walked over to Panera Bread for some food, came back and it was ready. Thank you Jiffy Lube!
  • JJ
    J S (J)
    Nov 2, 2025
    5.0
    Bought my vehicle in for an oil change, they were extremely busy, but I only had a 15-20 minute stay to have my vehicle serviced. The employees that I worked with were courteous and friendly and addressed all of my concerns.
  • CH
    Carol Hogan
    Oct 19, 2025
    1.0
    I would like to make you aware of the service I was provided today. I arrived today at appropriately 9 am. There was a line about four deep in the inspection bay. I believe one car was being inspected. Honestly, since I wasn't getting a car inspection I didn't pay attention.Inside the other two bays had three cars and there were three cars outside the bays including me. I knew there would be a wait, which is why I arrived early. The mood in the waiting room was tense. I heard grumbles about the wait. It took thirty minutes for anyone to be called about their car. At an hour and 45 minutes I was finally called. The girl seemed annoyed that I was uninterested in the upsells. I understand up selling is part of your business model. At that point I just wanted to leave. I knew I would be late for the event I had scheduled later that morning. Anyone who knows me knows I hate being late. Now we are at the two hour mark. I was told that would have to be okay with an attitude by the check out clerk. She also told me she didn't have an attitude. She told me it was was because they had more services done including waiting for a battery. I waited two hours for a simple oil change. I use this location quite often as my home is less than a minute drive away. I personally have watched cars be rolled in and out of those stalls before if more services were being performed such as needing to order a battery. As I said prior, I use this location often. This is the first time I recieved such poor service. Hopefully, this will be the last time I receive such service. If this is the direction Hoffman is going and finds that type of customer service acceptable I will change oil change companies and cancel my car wash membership.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service