Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
3384 Delaware Avenue, Kenmore, NY
14217, United States
Hours
Reviews
4.2
395 reviews
5 stars
293
4 stars
22
3 stars4
2 stars
9
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Nick and Steve.
Efficiency
Several reviews noted quick service and efficient handling of appointments, although some customers experienced long wait times despite having appointments.
Pricing Concerns
There were multiple complaints about perceived overcharging for services, with some customers feeling they were scammed or charged for unnecessary repairs.
Communication Issues
Customers reported poor communication regarding appointments and service updates, leading to frustration and dissatisfaction.
Mixed Experiences
While some customers had excellent experiences, others reported significant issues, including mismanagement and lack of follow-through on services.
- DJDon Julio4 days ago3.0Day of appointment only had 1 employee working all day. Did my vehicle get serviced properly?
- JRJames RogersNov 17, 20254.0Shop was great - call center sucksss... Jim Rogers
- GGgail guginoNov 17, 20255.0I just brought my Karen for an inspection, it went smoothly, very quick and efficient.
- RGRobyn GagnierNov 14, 20251.0Being snapped at by the older man at the counter because the ny inspection machine is down is not at all acceptable. Won't be going back. And yes I had an appointment and no no one called me to let me know or anything. I understand the stress I myself am a restaurant manager when things break and they are needed its stressful. But taking it out on a customer. Disgraceful.
- CBCrowned Alpha BarbershopNov 10, 20255.0Made an appointment with about a half hour to spare to get there… needed tires asap!!! I called the store and spoke to Randy who’s amazing and extremely knowledgeable!! Helped me out and I got in at around 845am… He was able to get me in right in time and finish in a timely manner. We need more mechanics like this in our area!!! Monroe you hit the jackpot with this employee!! Thanks again Randy!! See you next time I need tires or work done on my car!!
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top brands like Goodyear and Cooper.
What brands of tires are available at Monro Auto Service and Tire Centers?
They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the opening hours of Monro Auto Service and Tire Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
The center is located at 3384 Delaware Avenue, Kenmore, NY 14217, USA.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 716-877-2000.
Can I find dining options near Monro Auto Service and Tire Centers?
Yes, nearby dining options include The Delaware Pub & Grill, an American restaurant and bar, Marotto's Restaurant offering American and Italian cuisine, and Fanara's Restaurant known for Italian and American dishes.
Are there any healthcare services near Monro Auto Service and Tire Centers?
Yes, Richard A. Caputi, a podiatrist and healthcare provider, is located nearby for medical needs.
What nearby places can I visit for vehicle or tire-related services?
Nearby you can find RNR Tire Express, another tire dealer and automotive dealer, and Mr. Tire Auto Service Centers for additional tire services.
Are there community services or organizations near Monro Auto Service and Tire Centers?
Yes, several community organizations like Catholic Charities, Tonnewanta Veterans Club & Bar, and Kenmore Town of Tonawanda Chamber of Commerce are located nearby.
Where can I find additional professional services near Monro Auto Service and Tire Centers?
Nearby professional services include Affinity Personnel Solutions for employment agencies, Sigeti Law for legal services, and EG Tax for financial services.