Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
3384 Delaware Avenue, Kenmore, NY
14217, United States
Hours
Reviews
4.2
409 reviews
5 stars
302
4 stars
22
3 stars4
2 stars
9
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the quick and friendly service, with several mentioning specific staff members who provided exceptional assistance.
Communication Issues
Multiple reviews highlighted poor communication, particularly regarding appointment scheduling and updates on vehicle status.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that they were charged for unnecessary services or that the costs were too high.
Staff Attitude
Feedback varied on staff demeanor, with some customers reporting rude or unhelpful interactions, while others praised the kindness and professionalism of certain employees.
Appointment Management
Many customers experienced issues with appointment management, including long wait times despite having scheduled appointments.
- RCRich Collado5 days ago5.0Good experience, they diagnosed my battery issue, and replaced the battery fairly quickly, and didn't try to upsell me anything.
- HOHarrison OatesJan 5, 20261.0Rude individual. Told me to come back at 2pm for appointment then proceeded to tell me In a disrespectful manner that they’re booked up until Wednesday. Good luck going to this location.
- AGAnthony GarciaJan 4, 20261.0$50 for a tire patch is absolutely ridiculous
- BBBrandonDec 29, 20251.0Worst service I’ve ever had. Right off the start the manager had a terrible attitude. I asked for an inspection. They started the inspection and came to me telling me I needed brakes when I just got them done less than 3 months ago. And wouldn’t pass the inspection. I had to pay for the inspection anyway. Left with no sticker. I went to another place few hours later and got the sticker. These people will try and sucker you for as much money as they can. I would never return to any Monro auto for anymore work. They are very dishonest and shady people working for them. If I could give them no stars I would.
- DTDouglas TrafalskiDec 15, 20255.0I came in for a New York State inspection, and it was completely done in about a half hour. I was very happy with the service I received!
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and tire changes with top brands like Goodyear and Cooper.
What brands of tires are available at Monro Auto Service and Tire Centers?
They specialize in tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the opening hours of Monro Auto Service and Tire Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
The center is located at 3384 Delaware Avenue, Kenmore, NY 14217, USA.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 716-877-2000.
Can I find dining options near Monro Auto Service and Tire Centers?
Yes, nearby dining options include The Delaware Pub & Grill, an American restaurant and bar, Marotto's Restaurant offering American and Italian cuisine, and Fanara's Restaurant known for Italian and American dishes.
Are there any healthcare services near Monro Auto Service and Tire Centers?
Yes, Richard A. Caputi, a podiatrist and healthcare provider, is located nearby for medical needs.
What nearby places can I visit for vehicle or tire-related services?
Nearby you can find RNR Tire Express, another tire dealer and automotive dealer, and Mr. Tire Auto Service Centers for additional tire services.
Are there community services or organizations near Monro Auto Service and Tire Centers?
Yes, several community organizations like Catholic Charities, Tonnewanta Veterans Club & Bar, and Kenmore Town of Tonawanda Chamber of Commerce are located nearby.
Where can I find additional professional services near Monro Auto Service and Tire Centers?
Nearby professional services include Affinity Personnel Solutions for employment agencies, Sigeti Law for legal services, and EG Tax for financial services.