Gerber Collision & Glass

Reviews

• RB

  Rosa Bermudez

  Mar 21, 2026
  3.0
  The first time I've ever been to this place to get my car fixed it was great. Now this is my second time going there and they still did a great job. Even though there were ups and downs with anything that life that the insurance was throwing at me not understanding my situation the staff at the shop were there for me. I got the chance to talk to the detailer he was great. The insurance company wanted me to put a new claim for the mirror holder which would be another 250 dollars when I told them what happened to the mirror holder. When the auto shop found out, the manger understood my situation and we made a deal. A deal I could not pass up. I ended up saving 200 dollars because of this shop. If the shop broke it they made it right. I was a very happy customer at the end of the day. Thank you gerber collision and glass for making my life easy.
• JD

  Julie Drozdowski

  Feb 20, 2026
  5.0
  Excellent customer service, kept me updated on repairs
• KN

  Kelly Nannery

  Feb 12, 2026
  5.0
  Everyone was wonderful to deal with. They did a great job in repairing my car. Highly recommend.
• KH

  Karin Howard

  Dec 12, 2025
  3.0
  It's been 5 weeks since my car was towed to Gerber after an accident and they have been horrible with updates and communication. I have ended up calling twice a week for updates. Towards the end of the first week I found out they sent it to a dealer ship for the mechanical parts although they were the ones ordering everything. My car got back to them Tuesday evening and even though they had made it sound like they had numbers before I was told on Wednesday when I called that their estimator needed to look at things and than they would have them call me back which never happen. Today I call and get told they don't have an update for me and that they will have the estimator call me once they are back from their lunch brake,2 hours later that still isn't the case. I've only actually received a call back once and it's been almost a month since the estimator called once to give me and update mean while I've reach my limit on how much my insurance covers on the rental. I just want to know when I'm going to get my car back. Their work better be worth all this ridiculousness. Update: 1/9/26 After I posted my original review the general manager reached out to me and the updates were better for about 2 weeks before I was back to having to reach out again. After 9 weeks I finally got her back and looks & feels like brain new again.
• MS

  Mike Spettigue

  Nov 5, 2025
  5.0
  My friends and I needed my car for work purposes and were put behind schedule, but Matt got us back on track as quickly as possible. Very knowledgeable and personable, would recommend anytime.

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