Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
It's been 5 weeks since my car was towed to Gerber after an accident and they have been horrible with updates and communication. I have ended up calling twice a week for updates. Towards the end of the first week I found out they sent it to a dealer ship for the mechanical parts although they were the ones ordering everything. My car got back to them Tuesday evening and even though they had made it sound like they had numbers before I was told on Wednesday when I called that their estimator needed to look at things and than they would have them call me back which never happen. Today I call and get told they don't have an update for me and that they will have the estimator call me once they are back from their lunch brake,2 hours later that still isn't the case. I've only actually received a call back once and it's been almost a month since the estimator called once to give me and update mean while I've reach my limit on how much my insurance covers on the rental. I just want to know when I'm going to get my car back. Their work better be worth all this ridiculousness.
Update: 1/9/26 After I posted my original review the general manager reached out to me and the updates were better for about 2 weeks before I was back to having to reach out again. After 9 weeks I finally got her back and looks & feels like brain new again.
MS
Mike Spettigue
Nov 5, 2025
5.0
My friends and I needed my car for work purposes and were put behind schedule, but Matt got us back on track as quickly as possible. Very knowledgeable and personable, would recommend anytime.
MF
Michael Feeney
Nov 5, 2025
5.0
Matt's a fantastic human being who helped me and my friend trouble shoot radiator fans when we couldn't figure it out.
A_
Amanda _13
Oct 28, 2025
5.0
Great experience! I went in to get a dent taken out my car and the guys were really helpful and professional. Got the job done quick and well! Definitely recommend.
MW
Mike Welch
Oct 2, 2025
5.0
The staff at Gerber Collision kept me informed and worked diligently to repair my vehicle. The repairs were top notch. They listened to my concerns and assured all were answered and corrected prior to turning over the vehicle to me.
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass in Johnson City offer?
Gerber Collision & Glass offers auto body repair, windshield replacement, collision repair, dent removal, paintless dent repair, and auto glass services.
What is the address and contact number for Gerber Collision & Glass in Johnson City?
The shop is located at 750 Harry L Dr, Johnson City, NY 13790, US. The main phone number is +1 607-238-3032.
What are the business hours for Gerber Collision & Glass on weekdays?
Gerber Collision & Glass is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Does Gerber Collision & Glass offer a warranty for their repair services?
Yes, they provide a Lifetime Guarantee for their collision auto body repair and auto glass services for as long as you own your vehicle.
How can I request a collision repair estimate from Gerber Collision & Glass?
You can request a free collision repair estimate online at https://www.gerbercollision.com/online-repair-estimate or contact them via email at info@gerbercollision.com.
What payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa as payment methods.
Is there a nearby credit union if I need financial services when visiting Gerber Collision & Glass?
Yes, Empower Federal Credit Union is located nearby and can assist with financial services while you visit Gerber Collision & Glass.
Are there other automotive or repair services near Gerber Collision & Glass in Johnson City?
Yes, nearby automotive and repair services include Goodrich Implement, Croteau's Transmission Service, and Monro Auto Service and Tire Centers, which you might find helpful for additional vehicle needs.
Can customers combine a visit to Gerber Collision & Glass with nearby home improvement services?
Certainly, Window World of Binghamton and Pella Windows & Doors offer windows installation and home improvement services near Gerber Collision & Glass.
What nearby recreational or wellness services are available around Gerber Collision & Glass?
Nearby wellness services include Fyzical Therapy and Balance Centers, Koniuto Movement Therapy, Hand Therapy of Greater Binghamton, Lemon Tree Hair Salon, and Yoga Body Shop, providing options to unwind before or after your visit.