Monro Auto Service and Tire Centers

4.2
397 reviews
Get DirectionsCallWebsite

Business Details

1010 Fairmount Avenue, Jamestown, NY
14701, United States
(716) 664-4000
https://locations.monro.com/ny/jamestown/1010-fairmount-avenue

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1010 Fairmount Avenue, Jamestown, NY
14701, United States

Hours

Reviews

4.2
397 reviews
5 stars
285
4 stars
31
3 stars
19
2 stars
10
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Mary and Ethan for their exceptional service.

Pricing Concerns

Several reviews mentioned issues with pricing, including accusations of overcharging for services and parts, leading to distrust among some customers.

Service Quality

While many customers reported positive experiences with timely and efficient service, there were complaints about poor mechanical work and upselling unnecessary repairs.

Management Changes

Feedback indicated dissatisfaction with recent management changes, with some customers feeling that service quality and customer care have declined since the previous staff was let go.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported negative interactions and vowed not to return.
  • SM
    Shannon McCune
    5 days ago
    1.0
    Had 4 tires installed on my car and all 4 of my rims were damaged. Scoring marks all around each rim.
  • CM
    Charisse Mitchell
    Jan 5, 2026
    5.0
    When I tell you..I had theeeeee BEST EXPERIENCE at Monroe Auto Service🎈🎉🎈🎉 The customer service was PHENOMENAL and the prices were great🎈 I'd choose them over ANYONE‼️‼️‼️‼️
  • DR
    David Roman
    Dec 22, 2025
    5.0
    Good service
  • TL
    Ted Lord
    Nov 26, 2025
    5.0
    The Service was Excellent!. The young lady behind the counter. Jump inside near my Motor. Replace a broking wire on my Spark plug. Her and other mechanic were Excellent. Thank you! I be back to your garage in Lakewood.
  • MT
    Michael Tallon
    Nov 20, 2025
    4.0
    Been going to this Monro for over 10 years. Reliable service. Front desk people have changed and improved. Online scheduling doesn’t always carry over to local office which can be an issue.
Read more reviews on Google

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top brands like Goodyear and Cooper.

What are the operating hours of Monro Auto Service and Tire Centers?

Open Monday to Friday from 7:30 AM to 7:00 PM, Saturday 7:30 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM.