Enterprise Rent-A-Car

Reviews

• LJ

  Latoya Jefferson

  1 day ago
  5.0
  Great clean cars and friendly staff who helps you get going fast. Haven't had any issues.
• KB

  Karen Borland

  2 days ago
  5.0
  Very friendly and helpful staff and the car was well maintained and clean.
• TK

  Toyia K

  3 days ago
  4.0
  The rental car after about 2 weeks, on the dash popped up to enter a pin, I never received any pin to enter into the dash and it wouldn't go away no matter how many times it was exited out of, it was extremely annoying to deal with along with the cars Bluetooth and Android Auto not being able to connect my phone to the android auto only being able to connect vue Bluetooth it appeared.
• LD

  Lance Dickinson

  Feb 11, 2026
  5.0
  Excellent coordination between Enterprise, the collision shop and the insurance company!
• JR

  Julia Rohrback

  Feb 6, 2026
  5.0
  Enterprise in Jamestown, New York is my favorite car rental location because of how efficient and straightforward the experience always is. Even though I make my reservations online ahead of time, the staff does an excellent job of making the pickup process quick without ever feeling rushed or careless. What stands out most is how clearly they explain the coverage options. Insurance and protection plans can be confusing, but the employees take the time to explain exactly what each option means, what it covers, and what it doesn’t, using plain language that actually makes sense. They make sure you understand your choices before moving forward, which gives real peace of mind without dragging out the process. At the same time, everything is handled efficiently. The paperwork is organized, the explanations are concise, and you’re not stuck standing at the counter longer than necessary. They strike the perfect balance between being thorough and being respectful of your time, which is something I really appreciate. The staff is professional, friendly, and clearly experienced. They know what they’re doing and it shows in how smoothly everything runs. There’s no pressure, no confusion, and no unnecessary delays, just a quick, well-explained transaction that gets you on the road confidently. Overall, Enterprise in Jamestown is my favorite because they value both clarity and efficiency. They make sure you understand your coverage while keeping the process fast and hassle-free, which is exactly what you want from a car rental experience.

Frequently Asked Questions About Enterprise Rent-A-Car