Advance Auto Parts

4.0
301 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 707 E 2nd St in Jamestown offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
707 E 2nd St, Jamestown, NY
14701, United States

Hours

Reviews

4.0
301 reviews
5 stars
155
4 stars
68
3 stars
39
2 stars
13
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, although there were also reports of poor service and rude behavior from some employees.

Product Availability

Customers frequently noted that the store had a good selection of parts and often had what they needed in stock.

Pricing

Feedback indicated that while some customers found prices to be fair, others considered them to be high compared to competitors.

Store Environment

The store was generally described as clean and organized, contributing to a positive shopping experience.

Employee Knowledge

While many employees were recognized for their expertise, there were instances where staff lacked knowledge about specific products or services.
  • LW
    Laurence Wong
    3 days ago
    1.0
    I’d give this place 0 stars if I could. I bought a blower motor resistor for my Ford F-150 from this location, and before buying it, they clearly explained that as long as I didn’t install it, I could return it. No problem there. When I ended up not needing it and brought it back—unused—they suddenly changed the story. The person at the counter accused me of installing it, and then the manager jumped in saying they don’t accept returns on electronics at all. That completely contradicts what I was told before the purchase. To make it even more frustrating, the same person who inspected the part during the return is the one who originally handed it to me. If they thought it was “used,” that would mean they sold it to me that way. The whole situation was inconsistent and handled poorly. I won’t be returning to this Advanced Auto Parts, and I’d warn others to be cautious shopping here.
  • SS
    Samantha Strickroth
    Oct 16, 2025
    5.0
    The guys are amazing. And have no problem helping you find what you are looking for. Or recommend a better product that works wat better.
  • KR
    Kelley Rexroad
    Oct 14, 2025
    5.0
    Adrian and Sam were great. I needed a new gas cap..Adrian checked inventory..it was in Stock! We couldn't get the tether off the old one. Sam to the rescue. They didn't just sell. They made sure my problem was fixed. I am very grateful. Great job!
  • JG
    Joshua Good
    Sep 3, 2025
    5.0
    Always helpful
  • HB
    Heather Brown
    Jul 25, 2025
    1.0
    I went into the store tonight and bought a new fog light for my 2010 Toyota Highlander! The guy that cashed me out was pretty nice and I asked if you could help Give me a couple pointers as this is my first time changing a fog light he said he’s not able to help because he doesn’t know how to change a fog light either! The other gentlemen working named Nicholas. He said he was too busy and just laughed and rolled his eyes. I literally sat here open the hood and I’m watching him eat a candy bar and just stand around. I go in and ask if I can borrow a simple Phillips head screwdriver and he proceeds to tell me they don’t have one I can use. Yeah, right in an auto parts store are you freaking kidding me Absolutely terrible customer service and I will never be returning! What a joke

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*