Enterprise Rent-A-Car

4.1
485 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

13007 Merrick Blvd, Jamaica, NY
11434, United States
(718) 949-5200
https://www.enterprise.com/en/car-rental/locations/us/ny/jamaica-st-albans-2487.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jamaica, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Street Albans location today.

Location

Enterprise Rent-A-Car
13007 Merrick Blvd, Jamaica, NY
11434, United States

Hours

Reviews

4.1
485 reviews
5 stars
304
4 stars
84
3 stars
25
2 stars
6
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, professional, and helpful service, although there were some negative experiences reported.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and functionality, including dirty cars and safety concerns.

Rental Process

The rental process was generally described as quick and easy, with many customers appreciating the efficiency of the service.

Pricing Issues

Some customers expressed dissatisfaction with pricing, citing unexpected charges and overpricing as major concerns.

Availability

There were complaints about the availability of vehicles, with some customers reporting that cars were not available despite reservations.
  • EP
    edward peralta
    Dec 27, 2025
    5.0
    I was in and out without hesitation,and on the road in minutes.looking forward for my future rentals.
  • BB
    Bibi
    Dec 18, 2025
    5.0
    Great customer service
  • RV
    Ruddy Vargas
    Dec 2, 2025
    5.0
    Amazing customer service, all of the employees have great attitudes and explain everything well. Please go to this one instead of the one on Hillside Avenue!! They save you money
  • AB
    Adeola Boutin
    Nov 21, 2025
    5.0
    Great customer support
  • LH
    Lyona Hutton
    Nov 17, 2025
    1.0
    There are expensive and robbed me of my money by overpricing and charging my credit card for rental. I call them to resolve the issue and some lady that worked there hang up the phone on me...So DISRESPECTFUL!!! The Manager there Terrell Price is no good and doesn't help his customer. Do not go there and rent no car from this location in Spring field Garden!!!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Jamaica, NY offer for rental?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the operating hours for Enterprise Rent-A-Car at 13007 Merrick Blvd, Jamaica, NY?

Enterprise Rent-A-Car is open Monday and Friday from 7:30 AM to 6:00 PM, Tuesday to Thursday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.