Enterprise Rent-A-Car

4.3
2840 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at New York JFK International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at JFK today.

Location

Enterprise Rent-A-Car
308 Federal Cir, Jamaica, NY
11430, United States

Hours

Reviews

4.3
2,840 reviews
5 stars
2,018
4 stars
358
3 stars
148
2 stars
57
1 star
259

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Rental Experience

Overall, customers reported a smooth and efficient rental process, with quick check-ins and easy returns.

Vehicle Condition

Most vehicles were noted as clean and well-maintained, although there were some complaints about specific issues.

Communication Issues

Some customers experienced problems with communication regarding fees and vehicle availability, leading to frustration.

Mixed Reviews

While many had positive experiences, a few customers reported unprofessional behavior and dissatisfaction with service.
  • SM
    Shinri Mikazuki
    Nov 11, 2025
    3.0
    I've seen a good experience with my Brothers renting before, but requiring a credit card verification for a rental within 48 hours is kind of ridiculous.
  • CC
    chiff978
    Nov 8, 2025
    1.0
    Terrible service. I paid for a premium car. They charged me for the premium and tried to give me a Chevrolet Equinox. When I asked why, they didn't answer. I cancelled the reservation on principle. I will never rent a car from Enterprise again.
  • CC
    Crissy
    Nov 1, 2025
    5.0
    The best experience I have ever had with a rental car company! Josh was such a kind professional and outstanding young man! The agents are well seasoned employees with lots of experience and education. Most certainly, they are very kind and helpful. Kindness is a gift! They you Jesus for this experience
  • BM
    Bea MacGregor
    Oct 29, 2025
    5.0
    We rent from Enterprise often. We always have a very good experience with the staff & the cars we rent. Sometimes it's just for a day to get between airports when we travel & sometimes for months at a time when we are away for the winter or to visit family in far away places. We trust Enterprise to offer fair prices & highly recommend them for your car rental needs.
  • MH
    mili han
    Oct 27, 2025
    1.0
    UPDATE: called Enterprise once more and they said “they are not liable for how their employees manage their Lost and Found” and do not care that this location clearly doesn’t run one…. my AirPods in the glove compartment and filed a lost item claim as I was on the train home. Enterprise has completely ignored me and my AirPods have clearly found a new owner. They will NOT help you if their staff steals your belongings.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located at JFK Airport?

Enterprise Rent-A-Car is located at 308 Federal Cir, Jamaica, NY 11430, USA, inside New York JFK International Airport.

What are the operating hours of Enterprise Rent-A-Car at JFK Airport?

Enterprise Rent-A-Car is open daily from 5:00 AM to 11:59 PM.