Enterprise Rent-A-Car

4.3
2867 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at New York JFK International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at JFK today.

Location

Enterprise Rent-A-Car
308 Federal Cir, Jamaica, NY
11430, United States

Hours

Reviews

4.3
2,867 reviews
5 stars
2,038
4 stars
361
3 stars
148
2 stars
58
1 star
262

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, contributing to a positive rental experience.

Efficiency

Numerous reviews highlighted the quick and easy process for both picking up and returning vehicles, making the rental experience seamless.

Vehicle Quality

Customers generally reported satisfaction with the condition and cleanliness of the vehicles rented.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding poor service and communication issues at times, particularly related to billing and vehicle availability.
  • SJ
    Skylar Jeffries
    4 days ago
    5.0
    We have rented many cars in NYC and this was our first time at JFK - I didn’t come in with high expectations. The staff, however, were great - very welcoming and efficient which goes a long way after a 15+ hour flight journey. Alyssa was our attendant and she was a great communicator and very personable. Will definitely consider renting here again when we need to get home from the airport.
  • SL
    Samaras Healthcare Recruitment Ltd
    5 days ago
    1.0
    Rented a car. They did not mention anything about tolls or expass and they know we are not from the USA. 2 weeks later they billed us £173.50 in English pounds so we cannot even dispute this as not even in country. They also changed our car to a different car which was not what we paid for as they didn’t want us to drive it to canada and that car sat nav didn’t work and we didn’t even get a discount for them changing our car as their excuse was the drivers in canada cannot drive, even though we had cover. Will not be hiring again if we come back.
  • AA
    Alia
    Jan 4, 2026
    2.0
    Had a nice experience with the desk agents. Upon return of my car, I accidentally left my Apple device in the car. Checked the location when I got home and it pinged at the car rental agency before the battery died. Filed a claim with them, only to have to chase after them and be told nobody found anything. I had to then spend more money and get a new device all because of dishonest agents that cleaned the car.
  • DF
    David Ferrin
    Dec 29, 2025
    5.0
    Aside from the competitive prices, the ease of making the reservation, accessing the vehicle, the friendliness of the staff and their willingness to assist and answer questions always makes this a comfortable and stress-free transaction. Kudos!
  • NO
    Nick O
    Dec 23, 2025
    5.0
    Top Notch Service! I’ve rented a lot of cars before, but this was one of the smoothest experiences! Shoutout to Campbell for going above and beyond to make something as simple as renting a car feel like a personalized experience. Kudos!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located at JFK Airport?

Enterprise Rent-A-Car is located at 308 Federal Cir, Jamaica, NY 11430, USA, inside New York JFK International Airport.

What are the operating hours of Enterprise Rent-A-Car at JFK Airport?

Enterprise Rent-A-Car is open daily from 5:00 AM to 11:59 PM.