Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Merrick Blvd in Jamaica, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jamaica, NY or call us at (718) 978-3337.
Many customers praised the helpfulness and knowledge of staff members like Marlon, Romain, and Shukri, highlighting their exceptional service.
Staff Training
Several reviews indicated issues with staff training and customer service skills, particularly mentioning rudeness from some employees.
Product Availability
Customers appreciated the availability of parts and products, although there were instances of specific items being out of stock.
Store Environment
Feedback included comments on the store's cleanliness and comfort, with some noting it was too cold inside.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service and unhelpful staff, indicating inconsistency in service quality.
YM
yolanda myrick
Nov 13, 2025
5.0
The air-filter in my car wasn't working for 3 to 4 weeks now and no recommendations from other stores helped me, it felt like I was wasting money. Joshua was the only staff that was able to identify the problem and recommended a filter spray and how to use it. Literally the next day I felt so much air circulation. I'm internally grateful to him and figured I should leave him a nice review. I will definitely go back looking for him whenever I have future car troubles.
MR
Matilda R
Nov 13, 2025
5.0
Joshua showed great customer service, very attentive and knowledgeable when it came to fixing my car and certain parts to change. Will definitely keep shopping there.
SM
Sharif Muhammad
Nov 12, 2025
5.0
Leslie was very helpful. Provided me with great customer service. Very knowledgeable and helped me change my cars battery. Definitely ask first Leslie!
JJ
Jetpack Joyride
Nov 11, 2025
5.0
Leslie was awesome, I came here to get a battery change and it was freezing outside and he did not hesitate to help me. He is a true star to this establishment.
ZS
Zakaria Shanab
Nov 11, 2025
5.0
Great customer service. The lady at front desk is really polite and humble. Helped me find what I needed.