AutoZone Auto Parts

4.0
635 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Merrick Blvd in Jamaica, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jamaica, NY or call us at (718) 523-0320.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
10902 Merrick Blvd, Jamaica, NY
11433, United States

Hours

Reviews

4.0
635 reviews
5 stars
337
4 stars
123
3 stars
87
2 stars
31
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.

Parking Issues

The parking lot is frequently criticized for being dirty and overcrowded, making it difficult for customers to find parking.

Product Availability

Customers appreciate the availability of car parts and the helpfulness of staff in finding items.

Pricing Concerns

Many reviews mention high prices for products, with some customers finding better deals elsewhere.

Staff Knowledge

While some staff members are noted for their knowledge and helpfulness, others are criticized for lacking basic product knowledge.
  • OR
    Omar Richardson
    Nov 17, 2025
    5.0
    I went to AutoZone to grab a battery, and while I’m waiting in line, I hear this customer tell the worker — Miss Sugeen — “I prefer a man to help me because they’ll know what I’m looking for.” I almost burst out laughing, because if only he knew this young lady could probably build a car from scratch on her lunch break. So a guy steps in to help him… and guess what? The customer STILL ends up right back with Miss Sugeen. And of course, she solves his problem in like five seconds. The man low-key looked embarrassed — but hey, that’s what happens when you underestimate the wrong one. This is why whenever I walk into AutoZone and see Miss Sugeen on shift, I already know I’m good. My car could be making dolphin noises and she’d still figure it out. She goes above and beyond every single time.
  • DN
    Danny Nan
    Nov 14, 2025
    5.0
    Great job by Frankie! He’s a great man and welcomed us and gave us a great deal!
  • TJ
    Trimell Jackson
    Nov 14, 2025
    3.0
    Fast and smooth
  • AS
    Aaliyah Solomon
    Nov 12, 2025
    5.0
    Great Customer Service! Trideo & Randell were amazing in helping change my battery. Very nice also. Will be coming back
  • CR
    Cherisse Raghoo
    Nov 11, 2025
    5.0
    Everyone that worked there was so kind tonight. The security guard kept an eye on my bike for me, the employees located my item, and allowed me to use their restroom. I've never been to an establishment where everyone was so nice, happy, and helpful. I highly recommend this location for excellent support and customer service.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Jamaica, NY?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.