Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Merrick Blvd in Jamaica, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jamaica, NY or call us at (718) 523-0320.
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.
Parking Issues
The parking lot is frequently criticized for being dirty and overcrowded, making it difficult for customers to find parking.
Product Availability
Customers appreciate the availability of car parts and the helpfulness of staff in finding items.
Pricing Concerns
Many reviews mention high prices for products, with some customers finding better deals elsewhere.
Staff Knowledge
While some staff members are noted for their knowledge and helpfulness, others are criticized for lacking basic product knowledge.
OR
Omar Richardson
Nov 17, 2025
5.0
I went to AutoZone to grab a battery, and while I’m waiting in line, I hear this customer tell the worker — Miss Sugeen — “I prefer a man to help me because they’ll know what I’m looking for.”
I almost burst out laughing, because if only he knew this young lady could probably build a car from scratch on her lunch break.
So a guy steps in to help him… and guess what? The customer STILL ends up right back with Miss Sugeen. And of course, she solves his problem in like five seconds. The man low-key looked embarrassed — but hey, that’s what happens when you underestimate the wrong one.
This is why whenever I walk into AutoZone and see Miss Sugeen on shift, I already know I’m good. My car could be making dolphin noises and she’d still figure it out. She goes above and beyond every single time.
DN
Danny Nan
Nov 14, 2025
5.0
Great job by Frankie! He’s a great man and welcomed us and gave us a great deal!
TJ
Trimell Jackson
Nov 14, 2025
3.0
Fast and smooth
AS
Aaliyah Solomon
Nov 12, 2025
5.0
Great Customer Service! Trideo & Randell were amazing in helping change my battery. Very nice also. Will be coming back
CR
Cherisse Raghoo
Nov 11, 2025
5.0
Everyone that worked there was so kind tonight. The security guard kept an eye on my bike for me, the employees located my item, and allowed me to use their restroom. I've never been to an establishment where everyone was so nice, happy, and helpful. I highly recommend this location for excellent support and customer service.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts in Jamaica, NY?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.
Where is AutoZone Auto Parts located in Jamaica, NY?
AutoZone Auto Parts is located at 10902 Merrick Blvd, Jamaica, NY 11433, USA.
What type of products can I find at AutoZone Auto Parts on Merrick Blvd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
Is AutoZone Auto Parts in Jamaica, NY affiliated with any well-known brands?
Yes, AutoZone carries brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What categories of services and products does AutoZone Auto Parts in Jamaica, NY provide?
They offer auto parts, car batteries, auto accessories, auto repair services, brake services, auto tune-ups, and tool rental services.
What nearby places can help me find AutoZone Auto Parts on Merrick Blvd?
Nearby places include Oshane's Barbershop and C-Town Supermarkets, which can be helpful landmarks when locating the store.
Are there dining options near AutoZone Auto Parts in Jamaica, NY?
Yes, nearby dining options include Hong Kong Kitchen, Little Caesars Pizza, and Papa Johns Pizza, great for grabbing a meal before or after your visit.
What automotive-related services are available near AutoZone Auto Parts on Merrick Blvd?
Nearby automotive services include Mastercraft Auto Body & Repair, Dynamic Auto Works & Sales, Bob's Auto Gallery, DR AUTO REPAIR INC, and Dr. Auto Service Inc.
How can I contact AutoZone Auto Parts in Jamaica, NY for customer service?
You can reach them by phone at (718) 523-0320 or email customer.service@autozone.com.