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AutoZone Auto Parts

3.8
(1334 reviews)

Business Details

11220 Atlantic Ave, Jamaica, NY
11419, United States
(718) 846-8546
https://www.autozone.com/locations/ny/jamaica/11220-atlantic-ave.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Atlantic Ave in Jamaica, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jamaica, NY or call us at (718) 846-8546.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11220 Atlantic Ave, Jamaica, NY
11419, United States

Hours

Reviews

3.8
1,334 reviews
5 stars
637
4 stars
269
3 stars
151
2 stars
59
1 star
218

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about dismissive behavior and lack of assistance.

Product Knowledge

Customers expressed frustration over staff's lack of knowledge regarding products and services, leading to incorrect recommendations and poor service experiences.

Mixed Experiences

While some customers praised specific employees for their helpfulness, overall experiences varied widely, indicating inconsistency in service quality.

Store Policies

Customers were unhappy with store policies regarding services like battery installation and returns, feeling misled or unsupported.
  • JS
    Jason Silva
    4 days ago
    1.0
    Came last night to test battery they told me me it wasn’t working , called in the morning to ask if the battery test is working they said yes , I went in the store and told me they cant test Cuase of small flurries of snow , BAD SERVICE DONT GO
  • JR
    Jason R.
    5 days ago
    1.0
    Terrible service. If the app allowed me to give it 0 stars, I would. The staff are impatient and don't pay attention to you because they're more concerned with playing music at full volume. And they have difficulty hearing, so they end up yelling at you. I hope the administrators follow up on this; I'm not asking them to do so just because of my Remember that they have other unhappy customers, but they don't take the time to let them know.
  • ZS
    Zayn Silva
    Feb 6, 2026
    1.0
    Horrible experience. I came here to return an unopened, unused product, and the clerk just dismissed it immediately. It’s within the return policy and I drove to another store and they accepted it. I will never come here again although this has been my go to store I rather drive 30 minutes the opposite way than to come back here. The staff is constantly rude but to not ask or suggest or offer any type of solution when another store did is wild. My whole family comes here cause we all live around the area, will definitely be letting them know not to support this store. Get better staff.
  • DC
    Dubraska caraballo
    Jan 30, 2026
    1.0
    Very bad experience with the people who work here. One day they couldn't help me with my car battery, and now I needed them to check the engine light that came on, and they told me the machine was broken. Nothing ever works here.
  • SS
    SadiCool
    Dec 12, 2025
    1.0
    After I purchased a battery for $250, I was told they couldn’t install it because installation is only a “courtesy service” and no one was available. If that’s the case, why advertise battery installation at all?

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Jamaica, NY?

AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.

What services does AutoZone Auto Parts offer regarding order pickup and delivery?

They provide in-store pickup, curbside pickup, and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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