AutoZone Auto Parts

3.8
1324 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Atlantic Ave in Jamaica, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jamaica, NY or call us at (718) 846-8546.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11220 Atlantic Ave, Jamaica, NY
11419, United States

Hours

Reviews

3.8
1,324 reviews
5 stars
634
4 stars
268
3 stars
150
2 stars
59
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many customers reporting rude and unhelpful staff, while others praised specific employees for their helpfulness.

Product Knowledge

Several reviews indicate a lack of product knowledge among employees, leading to customer frustration and incorrect purchases.

Store Cleanliness

Some customers noted that the store was clean and well-stocked, while others described it as messy and disorganized.

Availability of Parts

Customers appreciated the variety of parts available, but some expressed disappointment with stock levels and the ability to order specific items.

Overall Experience

While some customers had positive experiences, many reported significant issues with service and staff behavior, leading to a generally negative perception.
  • EC
    Eliott Castro
    1 day ago
    1.0
    Clerk was rude & dismissive, refused to sell me what I needed. Made up a poor excuse not to help.
  • BM
    Barbara Milano
    Nov 5, 2025
    1.0
    I i feel very disrespected by the person who answered the phone and refused to answer questions or help me. I will never go there again so save yourself a trip.
  • SC
    Second Coming
    Oct 27, 2025
    5.0
    Great customer service.
  • AJ
    Andiel Juray
    Oct 20, 2025
    4.0
    Fairly good selection of parts .. if not available.. they can order it or recommend other locations that may have it.. plus late opening hrs
  • PH
    Phillip Hollander
    Oct 11, 2025
    3.0
    ATTENTION Do not buy the purchase the 1000 watt 12v GB40 Noko portable jumper cables. They will not jumpstart your dead battery. I have a 1994 honda civic 1.8L and it couldn't even generate enough boost to flick a light let alone jumpstart the car. You have to purchase the 2000watt GB70 Noko if you expect to get life on your dead battery. It will only cost you about 90$ more but it will guaranteed work.. the employees should be more knowledgeable of this since there is a no return policy on those items once you open it, they will have you purchase the 1000w cables first and you will end up having to come back and buy the bigger one anyways

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Jamaica, NY?

AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.

What services does AutoZone Auto Parts offer regarding order pickup and delivery?

They provide in-store pickup, curbside pickup, and same-day delivery services.