Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Atlantic Ave in Jamaica, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jamaica, NY or call us at (718) 846-8546.
Many customers reported rude and unhelpful staff, with several specific complaints about dismissive behavior and lack of assistance.
Product Knowledge
Customers expressed frustration over staff's lack of knowledge regarding products and services, leading to incorrect recommendations and poor service experiences.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall experiences varied widely, indicating inconsistency in service quality.
Store Policies
Customers were unhappy with store policies regarding services like battery installation and returns, feeling misled or unsupported.
JS
Jason Silva
4 days ago
1.0
Came last night to test battery they told me me it wasn’t working , called in the morning to ask if the battery test is working they said yes , I went in the store and told me they cant test Cuase of small flurries of snow , BAD SERVICE DONT GO
JR
Jason R.
5 days ago
1.0
Terrible service. If the app allowed me to give it 0 stars, I would. The staff are impatient and don't pay attention to you because they're more concerned with playing music at full volume. And they have difficulty hearing, so they end up yelling at you. I hope the administrators follow up on this; I'm not asking them to do so just because of my Remember that they have other unhappy customers, but they don't take the time to let them know.
ZS
Zayn Silva
Feb 6, 2026
1.0
Horrible experience. I came here to return an unopened, unused product, and the clerk just dismissed it immediately. It’s within the return policy and I drove to another store and they accepted it. I will never come here again although this has been my go to store I rather drive 30 minutes the opposite way than to come back here.
The staff is constantly rude but to not ask or suggest or offer any type of solution when another store did is wild. My whole family comes here cause we all live around the area, will definitely be letting them know not to support this store. Get better staff.
DC
Dubraska caraballo
Jan 30, 2026
1.0
Very bad experience with the people who work here. One day they couldn't help me with my car battery, and now I needed them to check the engine light that came on, and they told me the machine was broken. Nothing ever works here.
SS
SadiCool
Dec 12, 2025
1.0
After I purchased a battery for $250, I was told they couldn’t install it because installation is only a “courtesy service” and no one was available. If that’s the case, why advertise battery installation at all?
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Jamaica, NY?
AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.
What services does AutoZone Auto Parts offer regarding order pickup and delivery?
They provide in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 11220 Atlantic Ave, Jamaica, NY 11419, USA.
What types of products can I find at AutoZone Auto Parts on Atlantic Ave?
They offer a variety of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and more.
What brands are carried by AutoZone Auto Parts in Jamaica, NY?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can call them at (718) 846-8546 or email customer.service@autozone.com for assistance.
What nearby dining options are available close to AutoZone Auto Parts on Atlantic Ave?
Nearby dining options include Atlantic Diner, Shahi Grill & Gyro, and Ricos Nachos mexicana Grill where you can enjoy American, Pakistani, and Mexican cuisines respectively.
Are there any nearby automotive service providers near AutoZone Auto Parts?
Yes, Chris and Charles Auto Repair and Atlantic Tire Shop are nearby, offering professional automotive repair and tire services that complement your AutoZone purchases.
What nearby transit or essential services can help me when visiting AutoZone on Atlantic Ave?
Nearby services include Woodhaven Richmond Hill Volunteer Ambulance for medical emergencies, LibertyX Bitcoin ATM for financial needs, and Western Union for money transfer services.
How can AutoZone Auto Parts' location in Jamaica benefit customers using nearby businesses or services?
Customers can conveniently access auto parts and services while visiting nearby stores like Arch Auto Parts and enjoying local amenities such as pharmacies (MAK Pharmacy) and beauty salons (Aurora Nail Studio).
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