Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Atlantic Ave in Jamaica, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jamaica, NY or call us at (718) 846-8546.
Feedback on customer service is mixed, with many customers reporting rude and unhelpful staff, while others praised specific employees for their helpfulness.
Product Knowledge
Several reviews indicate a lack of product knowledge among employees, leading to customer frustration and incorrect purchases.
Store Cleanliness
Some customers noted that the store was clean and well-stocked, while others described it as messy and disorganized.
Availability of Parts
Customers appreciated the variety of parts available, but some expressed disappointment with stock levels and the ability to order specific items.
Overall Experience
While some customers had positive experiences, many reported significant issues with service and staff behavior, leading to a generally negative perception.
EC
Eliott Castro
1 day ago
1.0
Clerk was rude & dismissive, refused to sell me what I needed. Made up a poor excuse not to help.
BM
Barbara Milano
Nov 5, 2025
1.0
I i feel very disrespected by the person who answered the phone and refused to answer questions or help me. I will never go there again so save yourself a trip.
SC
Second Coming
Oct 27, 2025
5.0
Great customer service.
AJ
Andiel Juray
Oct 20, 2025
4.0
Fairly good selection of parts .. if not available.. they can order it or recommend other locations that may have it.. plus late opening hrs
PH
Phillip Hollander
Oct 11, 2025
3.0
ATTENTION
Do not buy the purchase the 1000 watt 12v GB40 Noko portable jumper cables. They will not jumpstart your dead battery. I have a 1994 honda civic 1.8L and it couldn't even generate enough boost to flick a light let alone jumpstart the car. You have to purchase the 2000watt GB70 Noko if you expect to get life on your dead battery. It will only cost you about 90$ more but it will guaranteed work.. the employees should be more knowledgeable of this since there is a no return policy on those items once you open it, they will have you purchase the 1000w cables first and you will end up having to come back and buy the bigger one anyways
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Jamaica, NY?
AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.
What services does AutoZone Auto Parts offer regarding order pickup and delivery?
They provide in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 11220 Atlantic Ave, Jamaica, NY 11419, USA.
What types of products can I find at AutoZone Auto Parts on Atlantic Ave?
They offer a variety of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and more.
What brands are carried by AutoZone Auto Parts in Jamaica, NY?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can call them at (718) 846-8546 or email customer.service@autozone.com for assistance.
What nearby dining options are available close to AutoZone Auto Parts on Atlantic Ave?
Nearby dining options include Atlantic Diner, Shahi Grill & Gyro, and Ricos Nachos mexicana Grill where you can enjoy American, Pakistani, and Mexican cuisines respectively.
Are there any nearby automotive service providers near AutoZone Auto Parts?
Yes, Chris and Charles Auto Repair and Atlantic Tire Shop are nearby, offering professional automotive repair and tire services that complement your AutoZone purchases.
What nearby transit or essential services can help me when visiting AutoZone on Atlantic Ave?
Nearby services include Woodhaven Richmond Hill Volunteer Ambulance for medical emergencies, LibertyX Bitcoin ATM for financial needs, and Western Union for money transfer services.
How can AutoZone Auto Parts' location in Jamaica benefit customers using nearby businesses or services?
Customers can conveniently access auto parts and services while visiting nearby stores like Arch Auto Parts and enjoying local amenities such as pharmacies (MAK Pharmacy) and beauty salons (Aurora Nail Studio).