Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Atlantic Ave in Jamaica, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jamaica, NY or call us at (718) 846-8546.
A significant number of reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.
Product Knowledge
Several customers expressed frustration over staff's lack of knowledge regarding products and services, leading to negative experiences.
Mixed Experiences
While some customers praised specific employees for their helpfulness, many others reported inconsistent service quality across different visits.
Store Policies
Customers were confused and frustrated by store policies, particularly regarding installation services and product availability.
Inventory Issues
There were complaints about low stock on essential parts, leading to dissatisfaction among customers looking for specific items.
SS
SadiCool
Dec 12, 2025
1.0
After I purchased a battery for $250, I was told they couldn’t install it because installation is only a “courtesy service” and no one was available. If that’s the case, why advertise battery installation at all?
MW
Mahendra Walter
Dec 6, 2025
1.0
Trini guy was unhelpful
EC
Eliott Castro
Nov 23, 2025
1.0
Clerk was rude & dismissive, refused to sell me what I needed. Made up a poor excuse not to help.
BM
Barbara Milano
Nov 5, 2025
1.0
I i feel very disrespected by the person who answered the phone and refused to answer questions or help me. I will never go there again so save yourself a trip.
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Jamaica, NY?
AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.
What services does AutoZone Auto Parts offer regarding order pickup and delivery?
They provide in-store pickup, curbside pickup, and same-day delivery services.
Where is AutoZone Auto Parts located?
AutoZone Auto Parts is located at 11220 Atlantic Ave, Jamaica, NY 11419, USA.
What types of products can I find at AutoZone Auto Parts on Atlantic Ave?
They offer a variety of auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and more.
What brands are carried by AutoZone Auto Parts in Jamaica, NY?
The store carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service inquiries?
You can call them at (718) 846-8546 or email customer.service@autozone.com for assistance.
What nearby dining options are available close to AutoZone Auto Parts on Atlantic Ave?
Nearby dining options include Atlantic Diner, Shahi Grill & Gyro, and Ricos Nachos mexicana Grill where you can enjoy American, Pakistani, and Mexican cuisines respectively.
Are there any nearby automotive service providers near AutoZone Auto Parts?
Yes, Chris and Charles Auto Repair and Atlantic Tire Shop are nearby, offering professional automotive repair and tire services that complement your AutoZone purchases.
What nearby transit or essential services can help me when visiting AutoZone on Atlantic Ave?
Nearby services include Woodhaven Richmond Hill Volunteer Ambulance for medical emergencies, LibertyX Bitcoin ATM for financial needs, and Western Union for money transfer services.
How can AutoZone Auto Parts' location in Jamaica benefit customers using nearby businesses or services?
Customers can conveniently access auto parts and services while visiting nearby stores like Arch Auto Parts and enjoying local amenities such as pharmacies (MAK Pharmacy) and beauty salons (Aurora Nail Studio).