AutoZone Auto Parts

3.8
1328 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Atlantic Ave in Jamaica, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jamaica, NY or call us at (718) 846-8546.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
11220 Atlantic Ave, Jamaica, NY
11419, United States

Hours

Reviews

3.8
1,328 reviews
5 stars
636
4 stars
268
3 stars
151
2 stars
59
1 star
214

What are people saying?

AI-generated from recent customer reviews

Customer Service

A significant number of reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Product Knowledge

Several customers expressed frustration over staff's lack of knowledge regarding products and services, leading to negative experiences.

Mixed Experiences

While some customers praised specific employees for their helpfulness, many others reported inconsistent service quality across different visits.

Store Policies

Customers were confused and frustrated by store policies, particularly regarding installation services and product availability.

Inventory Issues

There were complaints about low stock on essential parts, leading to dissatisfaction among customers looking for specific items.
  • SS
    SadiCool
    Dec 12, 2025
    1.0
    After I purchased a battery for $250, I was told they couldn’t install it because installation is only a “courtesy service” and no one was available. If that’s the case, why advertise battery installation at all?
  • MW
    Mahendra Walter
    Dec 6, 2025
    1.0
    Trini guy was unhelpful
  • EC
    Eliott Castro
    Nov 23, 2025
    1.0
    Clerk was rude & dismissive, refused to sell me what I needed. Made up a poor excuse not to help.
  • BM
    Barbara Milano
    Nov 5, 2025
    1.0
    I i feel very disrespected by the person who answered the phone and refused to answer questions or help me. I will never go there again so save yourself a trip.
  • SC
    Second Coming
    Oct 27, 2025
    5.0
    Great customer service.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Jamaica, NY?

AutoZone Auto Parts is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.

What services does AutoZone Auto Parts offer regarding order pickup and delivery?

They provide in-store pickup, curbside pickup, and same-day delivery services.