Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 13929 Hillside Ave in Jamaica offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
343 reviews
5 stars
190
4 stars
70
3 stars
24
2 stars
15
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied significantly; while some staff members received praise for their helpfulness and professionalism, others were criticized for rudeness and poor attitudes.
Staffing Issues
Several reviews highlighted that the store is often understaffed, leading to long wait times and inadequate service during busy periods.
Product Availability
Customers expressed frustration with product availability, particularly regarding online orders not being fulfilled as expected.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, particularly with specific employees who provided excellent service.
- PPPerseverance3 days ago5.0I want to thank Hassan G For his help, I was standing there for over 4-6mins and one of the employees was just behind the computer he saw that I was standing there didn’t even acknowledge me, but yet he was answering calls and still even after his conversation still didn’t acknowledge me when Hassan came around from the back he saw me. hey do you need help and I’m thankful for that but to that other coworker that’s really bad for business. Only reason I’m giving a five stars is because of him
- HAHothifa A.Nov 10, 20255.0Hassan behind the counter was by himself and still managed to keep up with all the customers and made them happy
- BSBobLee SwaggerOct 23, 20255.0Customer service was top notch
- JRJulio RodriguezSep 6, 20255.0This place is highly recommended for the attention that you are provided. Shout out to Anthony!, he’s a prime example of excellent customer service
- MMMikeSep 3, 20255.0They good they help me, got out quick and got what I needed.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located?
Advance Auto Parts is located at 13929 Hillside Ave, Jamaica, NY 11435.
What brands of auto parts does Advance Auto Parts carry?
They carry brands including DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
Does Advance Auto Parts offer free services with purchase?
Yes, they offer free battery and windshield wiper installations, free battery testing, and free engine code scanning with purchase. Exclusions may apply.
Can Advance Auto Parts install my car battery?
Yes, they will install your battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and will recycle your used battery for free. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup service is available.
What nearby places could help me when visiting Advance Auto Parts?
Nearby places include Pep Boys for automotive repair, UPS Access Point for shipping services, and Enterprise Rent-A-Car for vehicle rentals, making it convenient to combine errands or services.
Are there any nearby car dealerships near Advance Auto Parts?
Yes, Hillside Honda and Hillside Toyota car dealerships are nearby, which could be convenient for vehicle owners needing parts or servicing.
Can I find nearby dining options close to Advance Auto Parts?
Yes, nearby dining options include Tienda Guatemalteca, La Chapincita, and El Sembrador for Latin American cuisine.