Advance Auto Parts

4.0
342 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 13929 Hillside Ave in Jamaica offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
13929 Hillside Ave, Jamaica, NY
11435, United States

Hours

Reviews

4.0
342 reviews
5 stars
189
4 stars
70
3 stars
24
2 stars
15
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude behavior and poor service experiences.

Product Availability

Customers expressed frustration with stock issues, particularly regarding online orders not being fulfilled and items being out of stock.

Quick Service

Many reviews highlighted the quick service for battery installation and other parts, with several customers noting efficient assistance.

Staff Knowledge

Several customers appreciated the knowledgeable staff who provided helpful information and assistance with their automotive needs.

Store Environment

The store was described as clean and well-organized, although some customers noted issues with understaffing during busy times.
  • HA
    Hothifa A.
    Nov 10, 2025
    5.0
    Hassan behind the counter was by himself and still managed to keep up with all the customers and made them happy
  • BS
    BobLee Swagger
    Oct 23, 2025
    5.0
    Customer service was top notch
  • JR
    Julio Rodriguez
    Sep 6, 2025
    5.0
    This place is highly recommended for the attention that you are provided. Shout out to Anthony!, he’s a prime example of excellent customer service
  • MM
    Mike
    Sep 3, 2025
    5.0
    They good they help me, got out quick and got what I needed.
  • JM
    Jasmeen Mahi
    Aug 5, 2025
    1.0
    Had a question regarding some parts of the Vehicle, spoke to Kevin over the phone! Dude was so rude and hung up the phone! Had a nasty attitude, needs to understand he works in customer service there is a way to talk to people when someone needs help!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*