Safelite AutoGlass

4.4
202 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Ithaca area, turn to Safelite AutoGlass . Those in central Ithaca or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 150 Cecil A Malone Dr, Safelite AutoGlass Ithaca repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
150 Cecil A Malone Dr, Ithaca, NY
14850, United States

Hours

Reviews

4.4
202 reviews
5 stars
161
4 stars
11
3 stars
1
2 stars
2
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are generally described as friendly, professional, and knowledgeable, providing excellent customer interactions.

Efficiency

Many customers praised the quick service and timely completion of windshield replacements.

Quality of Work

While most reviews highlight high-quality workmanship, there are some complaints about poor installation and damage to vehicles.

Communication

Customers appreciated the clear communication regarding appointments and service updates, though some expressed frustration with the automated phone system.

Overall Experience

The majority of customers reported positive experiences, recommending the service for its ease and professionalism.
  • WM
    Walaa Maharem-Horan
    6 days ago
    5.0
    Really appreciated how easy it was to schedule and the communication on the day of the repair.
  • MM
    Midge Merrill
    Nov 14, 2025
    5.0
    Safelite in Ithaca is great place to go. Their friendly, kind and do the work in a timely manner
  • JC
    Jameson C
    Nov 11, 2025
    1.0
    A couple months ago I came in on a Saturday and a staff member told me I would most likely get a discount. I came back on Monday like they suggested, but the owner told me there were no discounts at all. It honestly felt like a waste of time and gas. After that, I drove to the Syracuse location, and they gave me the discount right away — almost $300 cheaper for the same thing. I just wish the Ithaca store would’ve been consistent with what they told me so I didn’t have to make an extra trip.
  • MF
    Mary Freeman
    Oct 29, 2025
    5.0
    I was so happy that they repaired my “baby,” and made him as good as new! I had only had my new-to-me car when someone’s negligence took out my back window, I hadn’t even had a chance to go through a car wash! All better now and my car is back to clean, shiny and beautiful, thanks!
  • SS
    Shirley Srozelle
    Oct 27, 2025
    5.0
    The technician was polite, fast and Curtis. Answered all of my questions. Took the time to explain the warranty of the work. Called when he arrived and when the job was completed. Highly recommend!

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Ithaca offer?

Safelite AutoGlass provides auto glass installation and repair, including windshield chip and crack repair, vehicle glass replacement, power window repair, and same-day service with insurance paperwork processing.

What are the operating hours of Safelite AutoGlass in Ithaca?

Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.