Monro Auto Service and Tire Centers

4.0
321 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
338 Elmira Road, Ithaca, NY
14850, United States

Hours

Reviews

4.0
321 reviews
5 stars
219
4 stars
22
3 stars
5
2 stars
12
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to assist and provide quick service.

Efficiency

Several reviews highlighted the quick turnaround times for services, with many customers being in and out in under an hour.

Honesty

Customers appreciated the honesty of the staff regarding necessary repairs, with some noting they were not pressured into unnecessary services.

Mixed Repair Quality

While some customers reported satisfactory repairs, others expressed concerns about the quality of work, particularly regarding diagnostics and repairs that led to further issues.

Pricing Concerns

There were complaints about perceived overcharging and upselling, with some customers feeling they were quoted for unnecessary repairs.
  • GM
    Greg Moravec
    Nov 14, 2025
    5.0
    Best tire shop in Ithaca! Got my tire plugged same day and they did a great job. I’ll be back for sure.
  • SD
    Shannon Dougherty
    Nov 12, 2025
    5.0
    Quick, kind, and efficient service. Employees are wonderful! Tony was kind and I generous and explained everything clearly!
  • KT
    Kim Togni
    Nov 10, 2025
    1.0
    I went to Monroe in Ithaca with only my tire light on we'll after they did the tires out abs light came one the break light came on and the esc off light came on which weren't on before they did them and they put the tires on but then had to bring back into the shop to rotate them cause they never did that when we asked, then they broke one of the lug nuts!
  • JG
    Jamie Guy
    Nov 8, 2025
    5.0
    Awesome, fast service! The mechanics were very knowledgeable and had great attitudes. We were in town visiting daughter at Cornell and took her car in to have the tire checked for a slow leak. Monro made us a priority, and had us in and out in 20 min!
  • JM
    Joseph Mcneill
    Oct 22, 2025
    3.0
    They do good work, getting the job done… but 2 hour inspection with a booked appointment… took that long because of a $10 light bulb, that I could’ve walked across the street to the AutoZone and got… instead they had it delivered which took 2 hours… that’s definitely a work smarter not harder moment, and to make someone wait with a 2 year old for 2 hours for a $10 bulb that they told me they had in store already when I dropped the vehicle off, I told them I would walk across the street and get a bulb, guy said “we have one in stock” I thought that meant they had it on hand…

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers provide?

Monro offers comprehensive auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.

Where is Monro Auto Service and Tire Centers located?

Monro is located at 338 Elmira Road, Ithaca, NY 14850, USA.