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Monro Auto Service and Tire Centers

4.0
(355 reviews)

Business Details

338 Elmira Road, Ithaca, NY
14850, United States
(607) 273-8600
https://locations.monro.com/ny/ithaca/338-elmira-road

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
338 Elmira Road, Ithaca, NY
14850, United States

Hours

Reviews

4.0
355 reviews
5 stars
236
4 stars
28
3 stars
5
2 stars
12
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, with some praising fast and efficient service while others experienced long wait times and poor communication.

Pricing Transparency

Several reviews highlighted concerns about pricing transparency, with customers feeling they were quoted high prices for repairs and upsold unnecessary services.

Staff Attitude

Many customers appreciated the friendly and helpful attitude of the staff, noting their willingness to assist and provide explanations.

Trust Issues

There were multiple reports of customers feeling taken advantage of or receiving unnecessary repairs, leading to a lack of trust in the service provided.

Facility Conditions

Some customers expressed dissatisfaction with the cleanliness and condition of the waiting area and restrooms.
  • ML
    Mark LeRose
    4 days ago
    5.0
    awesome experience. Professional and experienced. Highly recommend for all of your automotive needs. Friendly, kind staff and affordable. work done quickly and efficiently.
  • MM
    Maggie
    6 days ago
    5.0
    I love my car. They treated her as if she was their own. Courteous and friendly, I felt like I was really being taken care of.
  • JW
    Jesse Wright
    Feb 16, 2026
    5.0
    Mechanics were clear and honest about the needs and made sure I was back on the road in a timely manner. Josh is exceptional as well.
  • ES
    Elise Sorensen
    Feb 9, 2026
    1.0
    Just went in for a diagnostic test for my car. I had no intention in having Monro fix any issues because I've already heard terrible things. Gave me a quote of 1000 for something I can get done for half the price somewhere else. Tried charging me $400 for a part that only costs about $75. They saw a young woman alone and thought they could squeeze some money out of me. Absolutely do not recommend they are total scammers
  • LR
    Lena Ro
    Jan 30, 2026
    1.0
    Needed a patch on my tire due to a slow leak. It was late that day, so to be safe, I set an appointment for 12pm the following day. Someone called out, i was stuck at work, so I called an hour BEFORE my appointment to reschedule. We set on 5:30pm same day. I was specifically told "you only need a patch? You can actually come at anytime, a patch is really not a big deal" .. I get there at 5pm. Told the guy I was early for a 5:30 appointment for a tire patch. He asked me if i could hang out for a little bit, I said of course, i know I'm early. There was another young lady sitting there. Time passes, I look up. It's 6:37pm. I ask the young lady how long had she been waiting, she said 3 hours! But they had her car since the day before😳. Couldn't find the guy to tell him I was leaving and ask about the next day.. Come back the next day at 3:45pm and spoke to the same slightly rude guy, and NOPE! They couldn't do it that day. Really?!? Luckily, it wasn't an emergency. It wasn't that big of a deal, but it definitely was an unfortunate waste of time.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers provide?

Monro offers comprehensive auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top-quality brands.

Where is Monro Auto Service and Tire Centers located?

Monro is located at 338 Elmira Road, Ithaca, NY 14850, USA.

Brand Certified Facts from Monro Auto Service and Tire Centers

Monro Auto Service and Tire Centers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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