Brand Certified
Goodyear Auto Service
4.0(261 reviews)
Certified by Goodyear Auto Service • Mar 01, 2026
Business Details
411 Elmira Road, Ithaca, NY
14850-8739, United States
Certified by Goodyear Auto Service • Mar 01, 2026
(607) 273-4580
Certified by Goodyear Auto Service • Mar 01, 2026
https://www.goodyearautoservice.com/en-US/shop/NY/Ithaca/000901129-14850-8739
Certified by Goodyear Auto Service • Mar 01, 2026
About
Certified by Goodyear Auto Service • Mar 01, 2026
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Goodyear Auto Service • Mar 01, 2026
Hours
Certified by Goodyear Auto Service • Mar 01, 2026
Reviews
4.0
261 reviews
5 stars
178
4 stars
16
3 stars
9
2 stars
11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Justin and Travis.
Service Quality
While some reviews noted excellent service and quick repairs, others reported issues with upselling, miscommunication, and unsatisfactory repairs.
Pricing Concerns
Several customers expressed dissatisfaction with perceived overcharging and unnecessary recommendations for repairs, leading to a lack of trust.
Appointment Issues
Multiple reviews mentioned problems with appointment scheduling, including long wait times and confusion over online bookings.
Facility Cleanliness
The shop was frequently described as clean and well-maintained, with a comfortable waiting area.
- ARAditya RathiFeb 24, 20265.0Had a fantastic experience at the store. My tires had dry rotted a bit earlier than expected. They were able to schedule me in for a inspection the same day and worked with goodyear warranty to get me a very good credit on my old tires towards the new ones.
- CHCortez HaynesJan 19, 20265.0Great service great people helped me out in a pickle
- GWGraydon WolfeJan 19, 20261.0Tried quoting me $105 to fix a rear license plate light that was supposedly out. Then told me they could replace both for $125, all during a routine oil change appointment. Checked later and both lights were on and working. Sketchy and predatory.
- IWIsabella WestcottNov 17, 20255.0Amazing customer service!! I trust these guys and they haven't steered me wrong. Very proffesional and kind. Would absolutely recommend for all your vehicle and tire needs.
- MUMichelle UrraNov 15, 20252.0Was a happy loyal customer for several years until recently. Had to reschedule some appointments due to health issues and was made to feel horrible. Some previous appointments I cam in and was told they were 1-2 hours behind and even asked me if I wanted to wait or reschedule. I don't mind waiting but sometimes you really can't when you're ill. The staff had always been understanding and flexible with me so I don't know what's going on there, but I was made to feel so bad that I will never be going back. :(
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service in Ithaca offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and tire services.
What are the operating hours for Goodyear Auto Service during the weekdays?
From Monday to Friday, Goodyear Auto Service is open from 8:00 AM to 7:00 PM.
Is Goodyear Auto Service open on Sundays or public holidays?
No, the service center is closed on Sundays and certain holidays, including November 27th and December 25th, with limited hours on Christmas Eve and New Year's Eve.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, they offer in-store pickup services for customers.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service in Ithaca accessible for customers with disabilities?
Yes, the location has wheelchair-accessible entrances and restrooms.
Can customers make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
What are some nearby dining options customers can visit before or after their appointment at Goodyear Auto Service?
Nearby dining options include Tim Hortons for coffee, Dairy Queen for ice cream, KFC for fast food chicken, Golden Bayou for Chinese and seafood cuisine, and Buffalo Wild Wings for chicken wings.
Are there shopping centers or stores close to Goodyear Auto Service in Ithaca?
Yes, Buttermilk Falls Plaza shopping center and Kohl's department store are nearby, convenient for customers to visit while waiting for service.
What recreational or leisure spots are near Goodyear Auto Service for customers to enjoy?
Customers can visit Buttermilk Falls State Park nearby for outdoor activities including playground and skate park.
Brand Certified Facts from Goodyear Auto Service
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