Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
258 reviews
5 stars
175
4 stars
16
3 stars
9
2 stars
11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Justin and Travis.
Service Quality
While some reviews noted excellent service and quick repairs, others reported issues with service quality, including upselling and incomplete work.
Appointment Issues
Several customers experienced problems with appointment scheduling, including long wait times and confusion regarding online bookings.
Pricing Concerns
There were multiple complaints about perceived overcharging and unnecessary repairs, leading to distrust among some customers.
Facility Cleanliness
The shop was frequently described as clean and well-maintained, with a comfortable waiting area.
- IWIsabella WestcottNov 17, 20255.0Amazing customer service!! I trust these guys and they haven't steered me wrong. Very proffesional and kind. Would absolutely recommend for all your vehicle and tire needs.
- MUMichelle UrraNov 15, 20252.0Was a happy loyal customer for several years until recently. Had to reschedule some appointments due to health issues and was made to feel horrible. Some previous appointments I cam in and was told they were 1-2 hours behind and even asked me if I wanted to wait or reschedule. I don't mind waiting but sometimes you really can't when you're ill. The staff had always been understanding and flexible with me so I don't know what's going on there, but I was made to feel so bad that I will never be going back. :(
- ZWZichen WeiAug 31, 20255.0Very nice, free tire pump
- MHMatt HandzelAug 15, 20255.0Justin is my savior. After stopping at every place in town. He was the only one able to program my tpms sensors. Saved me 500 dollars. Huge thanks we'll recommended.
- SASana AbuhandaraAug 14, 20255.0Spoke with a rep names Isaiah. He was Really helpful and patient with me! I Needed to gather a few quotes and he helped answer all of my questions very professionally and with sympathy. Thank you Isaiah for your help!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service in Ithaca offer?
Goodyear Auto Service provides full-service tire and automotive repairs, including oil changes and tire services.
What are the operating hours for Goodyear Auto Service during the weekdays?
From Monday to Friday, Goodyear Auto Service is open from 8:00 AM to 7:00 PM.
Is Goodyear Auto Service open on Sundays or public holidays?
No, the service center is closed on Sundays and certain holidays, including November 27th and December 25th, with limited hours on Christmas Eve and New Year's Eve.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, they offer in-store pickup services for customers.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service in Ithaca accessible for customers with disabilities?
Yes, the location has wheelchair-accessible entrances and restrooms.
Can customers make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
What are some nearby dining options customers can visit before or after their appointment at Goodyear Auto Service?
Nearby dining options include Tim Hortons for coffee, Dairy Queen for ice cream, KFC for fast food chicken, Golden Bayou for Chinese and seafood cuisine, and Buffalo Wild Wings for chicken wings.
Are there shopping centers or stores close to Goodyear Auto Service in Ithaca?
Yes, Buttermilk Falls Plaza shopping center and Kohl's department store are nearby, convenient for customers to visit while waiting for service.
What recreational or leisure spots are near Goodyear Auto Service for customers to enjoy?
Customers can visit Buttermilk Falls State Park nearby for outdoor activities including playground and skate park.