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Tire ShopBrake ShopAuto Repair ShopOil Change Service StationAuto Spring ShopCar Battery StoreAuto Parts & AccessoriesAuto Parts StoreCar Inspection Station
Cole Muffler is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Cole Muffler delivers trusted service and value. Come visit us at a Cole Muffler location in Ithaca today!
Details
- Requires appointmentNot available
- DebitAvailable
- Accepts checksAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.8
957 reviews
5 stars
887
4 stars
19
3 stars7
2 stars2
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently praised the quick turnaround times for repairs and services.
Staff Professionalism
Many reviews highlighted the friendly, knowledgeable, and professional demeanor of the staff, particularly mentioning individuals like Ken and Dustin.
Customer Care
Several customers noted the attentive and caring approach of the staff, especially towards women and those unfamiliar with car repairs.
Affordability
Many reviews mentioned reasonable pricing and instances of free services, contributing to a positive perception of value.
Quality of Work
While most feedback was positive regarding the quality of repairs, there were a few complaints about specific issues not being resolved properly.
- JBJoe BingoNov 14, 20255.0Dustin did a great job getting my snow tores on short notice and made it a point to fit me in same day. I noticed they were extremely busy when I got there and it still felt like they got me out in no time at all.
- OZOwen ZhuNov 14, 20255.0I had a good experience at this tire shop. The team was professional, friendly, and really took the time to explain my options. Prices were fair.
- WHWahienhawi HallNov 11, 20255.0The staff were so accommodating. They made sure I understood the issue and laid out the clear options. The service was quality and I will definitely be returning!
- RWRyan WilcoxNov 8, 20251.0Well… my good first impression didn’t last long. When they took off my old tires, they found my rear spring was broken. No problem, I was told to call today and they’d be able to provide me with a quote to replace both rear springs and coils. The price? $1,845 (with an alignment). I figured that sounded high, so I called around and guess what? Five other reputable shops quoted between $840 and $1,137 for the exact same job. That’s not just a small difference; that’s almost double. I may not be a mechanic, but I know when something feels off. This went from “honest and helpful” to “hmm… that’s shady.”
- ABAustin BunceNov 1, 20255.0Took my car here to get the brakes checked after another shop in town quoted me for ~$1700 brake replacement. Glad I did as the brakes were totally fine. How do I know you ask? The guys here took the time to take me into the shop to show me the brakes and explain why they were still good. Really glad I came to get a second opinion.
Frequently Asked Questions About Cole Muffler
What types of auto services does Cole Muffler offer?
Cole Muffler provides services including tire sales, brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Which major tire brands are available at Cole Muffler?
Cole Muffler carries popular brands such as Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, and Hankook among others.
What are Cole Muffler's regular business hours?
Cole Muffler is open from 8:00 AM to 6:00 PM Monday through Wednesday and on Friday, 8:00 AM to 8:30 PM on Thursday, 8:00 AM to 5:00 PM on Saturday, and 9:00 AM to 5:00 PM on Sunday.
Does Cole Muffler offer a tire price match guarantee?
Yes, Cole Muffler offers a tire price match guarantee to ensure customers get the best value on top-brand tires.
Where is Cole Muffler located in Ithaca?
Cole Muffler is located at 227 Elmira Rd., Ithaca, NY 14850, United States.
What payment options are accepted at Cole Muffler?
Cole Muffler accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Is Cole Muffler open on major holidays?
Cole Muffler is closed on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Are there any nearby dining options to try before or after visiting Cole Muffler?
Yes, nearby restaurants include MIX Social Dining, Pat's Pizzeria, Taco Bell, Ling Ling, Five Guys, and Panera Bread, offering a variety of dining choices close to Cole Muffler.
What automotive-related businesses are near Cole Muffler that customers might find useful?
Nearby automotive services include Advantage Auto Stores, Hunt's Auto Service, Mavis Discount Tire, and Willcox Service & Tire, providing additional repair, parts, and maintenance options.
Can I find shopping and banking services near Cole Muffler?
Yes, customers can visit nearby places like Ithaca Shopping Plaza for retail needs and Tompkins Community Bank or Chemung Canal Trust Company for banking services.