AutoZone Auto Parts

4.4
459 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Elmira Rd in Ithaca, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ithaca, NY or call us at (607) 272-7096.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
309 Elmira Rd, Ithaca, NY
14850, United States

Hours

Reviews

4.4
459 reviews
5 stars
312
4 stars
79
3 stars
36
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Shawna and Brent, received high praise for their helpfulness, knowledge, and willingness to go above and beyond for customers.

Product Knowledge

Many customers noted the staff's expertise in diagnosing car issues and providing accurate information about parts and services.

Installation Assistance

Customers appreciated the assistance with installing parts like batteries and wipers, which added to their positive experience.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with service speed and product availability.

Friendly Atmosphere

Overall, the store was described as friendly and welcoming, contributing to a pleasant shopping experience.
  • LG
    Lisa Gorton
    Nov 28, 2025
    5.0
    Shawnee was great! appreciate the expertise! appreciate jeff was due to leave but still helped me Thank you both!
  • MM
    Morgan Mordock-Bowers
    Nov 26, 2025
    5.0
    Amazing, kind and extremely helpful staff! Helped me find the correct replacement and changed it for me! It’s good as new. Thank all of you so much!
  • CI
    Christopher Irvin
    Nov 26, 2025
    5.0
    Shawna is very pleasant to speak with and Shawna was the first to ever explain the warranty to me and how the warranty works. I had a bad experience and Shawna helped explain the situation. I will be a customer for life now
  • JK
    jk Kandaswamy
    Nov 14, 2025
    5.0
    I recently bought a new battery for my Honda Fit from the Ithaca Store. The price was better/ cheaper than quoted in Consumer Reports, They installed the new battery at no extra cost, I have also bought other parts in the recent past. The staff is always helpful and very courteous. Highly recommend them.
  • AB
    Ashley Bailey
    Nov 14, 2025
    5.0
    My battery light came on while I was driving to work this Morning so I stopped at autozone. Shawna and her team were very knowledgeable and told me what was wrong with my Car and that i would need a mechanic. Shawna ended up referring me to a mechanic that fixed my car that day! I am so grateful for Shawna and her team ❤️

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Ithaca?

AutoZone Auto Parts in Ithaca is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery to provide convenient shopping options.