AutoZone Auto Parts

4.4
451 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Elmira Rd in Ithaca, NY is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Ithaca, NY or call us at (607) 272-7096.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
309 Elmira Rd, Ithaca, NY
14850, United States

Hours

Reviews

4.4
451 reviews
5 stars
304
4 stars
79
3 stars
36
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Shawna received numerous accolades for her exceptional customer service, with many customers highlighting her helpfulness, knowledge, and willingness to go above and beyond.

Staff Knowledge

Customers frequently praised the staff for their automotive knowledge and ability to assist with various car issues, enhancing the overall shopping experience.

Convenience

The store's ability to provide quick service, including on-the-spot installations of parts like batteries and wipers, was appreciated by many customers.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to service delays and issues with product returns.

Teamwork

Customers noted the collaborative efforts of staff members, often mentioning how team members helped each other to resolve customer issues effectively.
  • WH
    Walter Hartman
    1 day ago
    5.0
    Eric and Shawna are great! Best service ever. I'm a regular customer who will continue to shop at AutoZone.
  • GO
    Gus Oltz
    2 days ago
    5.0
    Shawna was awesome. We needed some help with something and she helped out in a friendly and professional manner. Go Shawna!
  • MB
    mel benz
    Nov 16, 2025
    5.0
    I bought the wrong wiper for my car & Shawna was quick to refund & installed the correct one. She has excellent customer service. Thank you.
  • JK
    jk Kandaswamy
    Nov 14, 2025
    5.0
    I recently bought a new battery for my Honda Fit from the Ithaca Store. The price was better/ cheaper than quoted in Consumer Reports, They installed the new battery at no extra cost, I have also bought other parts in the recent past. The staff is always helpful and very courteous. Highly recommend them.
  • AB
    Ashley Bailey
    Nov 14, 2025
    5.0
    My battery light came on while I was driving to work this Morning so I stopped at autozone. Shawna and her team were very knowledgeable and told me what was wrong with my Car and that i would need a mechanic. Shawna ended up referring me to a mechanic that fixed my car that day! I am so grateful for Shawna and her team ❤️

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Ithaca?

AutoZone Auto Parts in Ithaca is open Monday through Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery to provide convenient shopping options.