Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 380 Elmira Rd in Ithaca offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
191 reviews
5 stars
108
4 stars
43
3 stars
25
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the helpfulness and knowledge of staff members, particularly highlighting Shawna's exceptional service.
Customer Service
While some reviews noted excellent customer service, others reported negative experiences with staff, including rudeness and indifference.
Store Conditions
The store was described as clean and well-stocked, but there were complaints about understaffing and slow service during busy times.
Pricing
Customers found prices to be competitive, though some noted higher prices compared to online options.
Product Availability
There were mixed reviews regarding product availability, with some customers finding what they needed while others experienced issues with stock.
- JJJames Moore, Jr.Nov 4, 20253.0Needs more stafg.
- MTMelissa ThompsonSep 15, 20255.0HUGE shout out to Justin at the Elmira Tf location in Ithaca NY, he was very patient and informative, helping me with an online order that I had originally placed incorrectly. He's a gem ♡
- SSSimon SaysJul 1, 20255.0I couldn’t close a deal with them because I found a better price at Walmart. Still, I appreciate their attitude and shout out to George. I’ll come back again.
- JJJackMay 27, 20255.0As a Local Google Guide I think it would make sense that I keep my hard earned greenbacks local, and I support local businesses in my community! So when it comes to auto parts for my Chevy HHR Panel truck "Lucy" I shop not online but at Advanced Auto Parts Located at the Triphammer plaza in Ithaca, N.Y. You know sure I could save some bucks shopping online but you don't get the one on one personal service you receive with the professional parts guy across the counter! You get a "chat bot" and I'm sorry but if this is the best "AI" has to offer I'll take a hard pass! On this day Ron was the guy across the counter from me, and I am so thankful he was. My problem with my truck was an Evap situation with a lot if error codes! All pointing at each other as being the faulty part! Anytime you have an issue with the Evap system you can start replacing parts one at a time but some of those parts like O2 sensors in your exhaust system can run you up to $150-$200 or more! So Ron recommended I take my vehicle to certified garrage have a "smoke" diagnistic test performed to more pinpoint the faulty part or parts. These tests runs about $100 bucks but that is a better option then throwing good money after bad just swapping out parts Whilly- Nilly! I hope this review helps you out! From Ithaca, NY Your LGG ~Jack LoPinto
- AJA JaynesOct 11, 20181.0Rude and unhelpful staff more than once.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Ithaca carry?
Advance Auto Parts offers a wide range of automotive aftermarket products including batteries, oil filters, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Do you offer battery installation services?
Yes, we provide free battery installation with purchase at most locations, including ours in Ithaca. We also offer free battery testing and recycling.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, we recycle used motor oil and batteries for free at our store, though some exclusions may apply.
What are your store hours?
We are open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment methods do you accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Do you offer pickup and delivery options?
Yes, we offer in-store pickup, curbside pickup, and same-day delivery services.
Is there free parking available at Advance Auto Parts in Ithaca?
Yes, free parking is available in our parking lot for customers.
Are there UPS Access Point locations near Advance Auto Parts Ithaca store?
Yes, there are several UPS Access Point locations nearby that customers can use for convenient shipping and parcel pickup services before or after visiting Advance Auto Parts.
What other stores are located near Advance Auto Parts where I can shop?
Nearby retail options include CosmoProf for beauty supplies, Tractor Supply Co. for home improvement and outdoor gear, and The Salvation Army Family Store & Donation Center, which offers thrift shopping opportunities.
Are there any food options near Advance Auto Parts in Ithaca?
Yes, there are several Subway sandwich shops nearby where you can grab a quick meal before or after shopping at Advance Auto Parts.