Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 380 Elmira Rd in Ithaca offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
193 reviews
5 stars
109
4 stars
44
3 stars
25
2 stars
4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the helpfulness and knowledge of staff members, particularly highlighting Shawna and Justin for their exceptional service.
Customer Service Issues
Some reviews noted poor customer service experiences, including rudeness and lack of assistance, particularly from management.
Product Availability
Customers expressed mixed experiences regarding product availability, with some finding items in stock while others faced issues with online orders not matching in-store inventory.
Store Conditions
The cleanliness and organization of the store received positive feedback, although there were mentions of understaffing during busy times.
- LLLilith Loriinae5 days ago5.0Super helpful staff. Not much more i can say. For some stores, it feels like they'll go out of their way to give you a headache to get money out of you but this store is the opposite. Never going to autozone again😅
- JJJames Moore, Jr.Nov 4, 20253.0Needs more stafg.
- MTMelissa ThompsonSep 15, 20255.0HUGE shout out to Justin at the Elmira Tf location in Ithaca NY, he was very patient and informative, helping me with an online order that I had originally placed incorrectly. He's a gem ♡
- MBmichael BannerOct 1, 20195.0Have always with out question gotten parts here... Really 30 years!
- JGJohn GillespieAug 28, 20194.0Didn't have what I needed
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Ithaca carry?
Advance Auto Parts offers a wide range of automotive aftermarket products including batteries, oil filters, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Do you offer battery installation services?
Yes, we provide free battery installation with purchase at most locations, including ours in Ithaca. We also offer free battery testing and recycling.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, we recycle used motor oil and batteries for free at our store, though some exclusions may apply.
What are your store hours?
We are open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment methods do you accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Do you offer pickup and delivery options?
Yes, we offer in-store pickup, curbside pickup, and same-day delivery services.
Is there free parking available at Advance Auto Parts in Ithaca?
Yes, free parking is available in our parking lot for customers.
Are there UPS Access Point locations near Advance Auto Parts Ithaca store?
Yes, there are several UPS Access Point locations nearby that customers can use for convenient shipping and parcel pickup services before or after visiting Advance Auto Parts.
What other stores are located near Advance Auto Parts where I can shop?
Nearby retail options include CosmoProf for beauty supplies, Tractor Supply Co. for home improvement and outdoor gear, and The Salvation Army Family Store & Donation Center, which offers thrift shopping opportunities.
Are there any food options near Advance Auto Parts in Ithaca?
Yes, there are several Subway sandwich shops nearby where you can grab a quick meal before or after shopping at Advance Auto Parts.