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Monro Auto Service and Tire Centers

3.9
(186 reviews)

Business Details

7419 Seneca Road, Hornell, NY
14843, United States
(607) 324-7100
https://locations.monro.com/ny/hornell/7419-seneca-road

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
7419 Seneca Road, Hornell, NY
14843, United States

Hours

Reviews

3.9
186 reviews
5 stars
118
4 stars
13
3 stars
12
2 stars
6
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised the staff for being friendly and helpful, while others reported rude behavior and poor communication.

Quality of Work

Concerns about the quality of repairs, with multiple customers reporting issues after service, including improper installations and upselling of unnecessary repairs.

Pricing Transparency

Customers expressed frustration over unexpected charges and perceived overpricing for services, leading to feelings of being ripped off.

Timeliness

While some customers appreciated quick service, others experienced delays and scheduling issues, indicating inconsistency in service speed.
  • DD
    Damien Dinsmore
    Feb 23, 2026
    1.0
    I spent 600 dollars today to have them diagnose my electrical....they said 1 hr of computer diagnosis fpr 124.99 which ok but 2 and 1/2 hrs of labor at 174 per hr to have nothing fixed and still got charged.... guy moved slower then a turtle took his sweet time I highly recommend not going here this is the worst service ive ever had... very unsatisfied
  • TT
    TheMechelle0926
    Feb 23, 2026
    5.0
    Excellent location, fast service, friendly and helpful workers.
  • CG
    Chris Gyr
    Feb 16, 2026
    5.0
    Super service, good price, good product.
  • SD
    Stephany Dungan
    Feb 2, 2026
    2.0
    I went in with low tire pressure and no windshield washer fluid. They said I need 4 new tires and i said not today. When I left I still had low tire pressure and no windshield washer fluid. Now if there is one thing I was taught growing up is if you change the oil you rotate the tires, fill the fluids, and anything else that needs done. When I looked on the invoice it said customer refused. No customer did not refuse anything but 4 new tires. I will not go back again I will go elsewhere next time. Do better be better Monroe Muffler! Oh and the hood wasn't latched when I left!
  • FM
    Faith Mills
    Jan 19, 2026
    5.0
    Quick and friendly service for my state inspection!

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services.

Which tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes featuring top brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Brand Certified Facts from Monro Auto Service and Tire Centers

This information is certified by Monro Auto Service and Tire Centers and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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