Monro Auto Service and Tire Centers

3.9
180 reviews
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Business Details

7419 Seneca Road, Hornell, NY
14843, United States
(607) 324-7100
https://locations.monro.com/ny/hornell/7419-seneca-road

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
7419 Seneca Road, Hornell, NY
14843, United States

Hours

Reviews

3.9
180 reviews
5 stars
113
4 stars
13
3 stars
12
2 stars
5
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about rude service and poor communication.

Quality of Work

Several reviews highlighted issues with the quality of repairs, including incorrect diagnoses and poor installation, leading to safety concerns.

Pricing Transparency

Customers expressed frustration over unexpected costs and perceived overcharging for services, with some feeling misled about necessary repairs.

Efficiency

Some customers appreciated the quick service and ability to accommodate urgent repairs, while others reported long wait times and scheduling issues.
  • LF
    Lindsay Farris
    Dec 22, 2025
    5.0
    Always honest about their work and have helped me out more times than I’d like to admit. Warranties have made replacement parts be easily accessible and cost effective. Great customer service and communication
  • AH
    Angelia Heffner
    Dec 11, 2025
    5.0
    Been coming here for years. Never had an issue. They are very honest and do very satisfactory work.
  • TS
    Tina Schmidt
    Nov 21, 2025
    3.0
    i had to have an alignment they were quick customer service is non existent and almost rude i would try to find another alternative in the future very disappointed
  • TD
    Tanner Decrescenzo
    Nov 15, 2025
    1.0
    Tried to charge me $160 for an oil change. Failed inspection for an emergency brake that is fully functional, passed inspection at the next shop. then parked my car right on the edge of Seneca street with no sticker in the window. Shady mechanics, shitty customer service. Take your business elsewhere
  • TG
    Tricia Gladky
    Oct 2, 2025
    3.0
    They were able to fix the problem with my vehicle but I had to call and push to have it done. My vehicle was scheduled to be fixed on a Friday at 11. I brought it in on Thursday night. My vehicle was not even looked at until Sunday. They put the part in and I was able to pick it up at noon.
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services.

Which tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes featuring top brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.