Jiffy Lube

Reviews

• CL

  Chad Landon

  Feb 20, 2026
  5.0
  Best shop I've ever been to kind curious and friendly always professional care never try to sell you or repair anything without first talking with the customer if you want the best mechanics for the job the team at jiffy lube on Seneca Street in Hornell is the place to go and the people to see absolutely 💯 % the best you will ever find Sincerely Chad Landon
• YG

  Yohanes Getahun

  Feb 19, 2026
  5.0
  I was passing through to go to Alfred University and I was feeling something off with my brakes so I took a for a break inspection at this location and starting from the front desk. All their staff were amazing and thank you so much for the best service
• KW

  Kooky W

  Feb 19, 2026
  5.0
  Kirsten was super helpful when my daughter was having issues determining what was going on with her car. Having gone to our regular mechanic twice and being told nothing was wrong, it was nice to know that our concerns were addressed and a solution was found.
• LI

  Lexi Izyk

  Feb 10, 2026
  1.0
  I came in for an oil change about a week ago, and they keep texting to ask for a review. Besides it being $125 for an oil change (a bit steep, but I'll pay it, no worries), they had tacked on a $5.99 charge for a "fuel delivery surcharge fee." When I called and asked about it, they just said they didn't know why they were charging it, and that when Jiffy Lube came in, they started adding that on. They said the only thing they could think of is to pay for the fuel cost of the delivery of the oil and parts, but charging $6 for every person that comes to get an oil change is a lot of money for that transportation. The cost of the oil change was also not the same as the cost shown online, and it seems to be about that $6 worth of difference, so they're not even telling people upfront about this charge. It's only $6, but it seems like it adds up to a lot of money when you're charging everybody it. It also seems shady to not know why it's being charged or even telling people about the charge fully.
• TS

  Tyler Schwabenbauer

  Feb 5, 2026
  5.0
  Despite two others in the waiting room, the service was still speedy. Receptionist was friendly and helpful, technicians were polite. They were happy to honor my discount code and apply it to the total. My tires were low on air (I did not mention this to them, as I had intended to take care of it myself) and they filled them all up for me. This isn’t something that I asked for, nor was it something they had to do, but they did it out of courtesy. I know that airing up tires is a menial task, but it meant a lot to me that they did this. That alone is the reason I am taking time out of my day to write this review. If you’re going to pay somebody else to change your car’s oil, pay these guys.

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