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Jiffy Lube

4.7
(347 reviews)

Business Details

141 Seneca St, Hornell, NY
14843, United States
(607) 661-4088
https://www.jiffylube.com/locations/ny/hornell/4194

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Hornell. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
141 Seneca St, Hornell, NY
14843, United States

Hours

Reviews

4.7
347 reviews
5 stars
291
4 stars
29
3 stars
5
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting Kirsten and Chuck for their exceptional service.

Service Quality

Many reviews noted the thoroughness and professionalism of the service, with customers appreciating the detailed inspections and honest communication about needed repairs.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding unexpected fees and perceived high costs for services like oil changes.

Efficiency

While many customers appreciated the quick service, a few noted longer wait times during busy periods, suggesting a need for improved efficiency during peak hours.
  • CL
    Chad Landon
    Feb 20, 2026
    5.0
    Best shop I've ever been to kind curious and friendly always professional care never try to sell you or repair anything without first talking with the customer if you want the best mechanics for the job the team at jiffy lube on Seneca Street in Hornell is the place to go and the people to see absolutely 💯 % the best you will ever find Sincerely Chad Landon
  • YG
    Yohanes Getahun
    Feb 19, 2026
    5.0
    I was passing through to go to Alfred University and I was feeling something off with my brakes so I took a for a break inspection at this location and starting from the front desk. All their staff were amazing and thank you so much for the best service
  • KW
    Kooky W
    Feb 19, 2026
    5.0
    Kirsten was super helpful when my daughter was having issues determining what was going on with her car. Having gone to our regular mechanic twice and being told nothing was wrong, it was nice to know that our concerns were addressed and a solution was found.
  • LI
    Lexi Izyk
    Feb 10, 2026
    1.0
    I came in for an oil change about a week ago, and they keep texting to ask for a review. Besides it being $125 for an oil change (a bit steep, but I'll pay it, no worries), they had tacked on a $5.99 charge for a "fuel delivery surcharge fee." When I called and asked about it, they just said they didn't know why they were charging it, and that when Jiffy Lube came in, they started adding that on. They said the only thing they could think of is to pay for the fuel cost of the delivery of the oil and parts, but charging $6 for every person that comes to get an oil change is a lot of money for that transportation. The cost of the oil change was also not the same as the cost shown online, and it seems to be about that $6 worth of difference, so they're not even telling people upfront about this charge. It's only $6, but it seems like it adds up to a lot of money when you're charging everybody it. It also seems shady to not know why it's being charged or even telling people about the charge fully.
  • TS
    Tyler Schwabenbauer
    Feb 5, 2026
    5.0
    Despite two others in the waiting room, the service was still speedy. Receptionist was friendly and helpful, technicians were polite. They were happy to honor my discount code and apply it to the total. My tires were low on air (I did not mention this to them, as I had intended to take care of it myself) and they filled them all up for me. This isn’t something that I asked for, nor was it something they had to do, but they did it out of courtesy. I know that airing up tires is a menial task, but it meant a lot to me that they did this. That alone is the reason I am taking time out of my day to write this review. If you’re going to pay somebody else to change your car’s oil, pay these guys.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

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Certified March 01, 2026Yext Knowledge Graph
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