Enterprise Rent-A-Car

4.4
169 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

7499 Seneca Rd N, Hornell, NY
14843, United States
(607) 281-1016
https://www.enterprise.com/en/car-rental/locations/us/ny/hornell-2943.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hornell, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hornell location today.

Location

Enterprise Rent-A-Car
7499 Seneca Rd N, Hornell, NY
14843, United States

Hours

Reviews

4.4
169 reviews
5 stars
124
4 stars
18
3 stars
10
2 stars
1
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, accommodating, and providing excellent service.

Vehicle Quality

Customers reported receiving clean, well-maintained vehicles, although there were some complaints about specific vehicle issues.

Reservation Issues

Several customers experienced problems with vehicle availability and reservation confirmations, leading to frustration.

Efficiency

Many reviews highlight the quick and smooth rental process, with prompt pick-up and drop-off services.

Mixed Experiences

While many customers had positive experiences, there were notable complaints regarding poor communication and service during busy times.
  • DB
    David Brackett
    5 days ago
    4.0
    Good rentals
  • FW
    Frances White
    Dec 18, 2025
    5.0
    Hornell Enterprise is always accommodating and respectful. Luis will make you feel like family.
  • CE
    Claire Elisabeth Elliott
    Dec 11, 2025
    5.0
    This location went out of their way to make a great rental car experience. Dan, Keigan & crew so naturally provide VIP service to all and we so much appreciate it! It’s making our long distance journey so much easier.
  • CW
    Carol Watts
    Dec 4, 2025
    4.0
    Didn't correctly calculate my cost and had to travel the Distance to their office only to hear I had credit on my rental and Didn't need to make the journey.. Good vehicle, extended rental succesfully.
  • DB
    d birm
    Nov 11, 2025
    5.0
    Unfortunately I was involved in an accident I hit a deer on the New York State Thruway at highway speed did major damage to the car I called it it's 4:00 in the morning I called Enterprise they sent a tow truck to get me in the car and drove us out to the Rochester airport where I was probably giving another car and sent on my way always always pay them for that extra insurance I asked jokingly asked the kid when I rented the car what it covers and he said I said what's covered he said bring me back a steering wheel and you're okay well I brought him back a steering wheel and they were super nice about it and I don't know I'm a dime that 20 hours a day or whatever it is for the insurance is well worth it nobody plans on having an accident
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Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Hornell, NY?

Enterprise Rent-A-Car in Hornell is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

What types of vehicles can I rent at Enterprise Rent-A-Car in Hornell?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.