Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Hornell, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hornell location today.
Location
Hours
Reviews
4.4
161 reviews
5 stars
118
4 stars
16
3 stars
10
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their responsiveness and willingness to assist.
Rental Process
The rental process was frequently described as smooth, quick, and easy, with many customers appreciating the efficiency of the service.
Vehicle Condition
Most reviews noted that the vehicles were clean, well-maintained, and in good condition, contributing to a positive rental experience.
Availability Issues
Several customers reported issues with vehicle availability, including overbooking and last-minute cancellations, leading to frustration.
Mixed Experiences
While many had positive experiences, some customers encountered poor service or issues with specific employees, indicating inconsistency in service quality.
- DBd birmNov 11, 20255.0Unfortunately I was involved in an accident I hit a deer on the New York State Thruway at highway speed did major damage to the car I called it it's 4:00 in the morning I called Enterprise they sent a tow truck to get me in the car and drove us out to the Rochester airport where I was probably giving another car and sent on my way always always pay them for that extra insurance I asked jokingly asked the kid when I rented the car what it covers and he said I said what's covered he said bring me back a steering wheel and you're okay well I brought him back a steering wheel and they were super nice about it and I don't know I'm a dime that 20 hours a day or whatever it is for the insurance is well worth it nobody plans on having an accident
- GFGregory FlurschutzNov 4, 20255.0One of the only rentals places around. Team was great at getting me a car when the insurance company was dragging its butt and made sure at the end of the rental that i didn't owe anything out of pocket.
- SMStephanie McEnroeOct 16, 20254.0Usually happy with Enterprise but the hybrid Jeep was not a "happy" experience. The CONSTANT hum noise is very distracting and annoying.
- MRMike & Pat RoederOct 10, 20255.0Our car broke down while on a trip, so we got an suv from enterprise so we could finish our trip. They brought the car to our hotel and made it easy. We have used enterprise several times
- ILIan LauSep 29, 20255.0I was a customer when manger D'angelo and Larry still working there. This is the BEST car rental branch IMO across the country. Almost 10 years after I left I can still remember that distant Friday afternoon when I was picked up by Larry at AU and offered with a reliable car for me to pass through the scenic souther tire expressway, from the rural western NY to the long island east of NYC, for 2 years in a row going out every Friday and rerunning on the following Monday. Toyota, Nissan, Ford, Jeep, Mini, Ram, Infiniti, Chrysler, KIA, Dodge. Numerous brands that provide me with enough courage to kick off one episode in Top Gear. This branch to me represents the nostalgia that deeply rooted in my younger heart that later reshaped my life trajectory.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Hornell, NY?
Enterprise Rent-A-Car in Hornell is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Hornell?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
How can I make a reservation at Enterprise Rent-A-Car in Hornell?
You can reserve your rental car online at Enterprise's website for the Hornell location.
What payment methods are accepted at Enterprise Rent-A-Car in Hornell?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car in Hornell offer airport pick-up services?
Yes, Enterprise Rent-A-Car in Hornell provides airport pick-up service.
Is Enterprise Rent-A-Car in Hornell owned by women and do they offer military discounts?
Yes, the Hornell location is women-owned and offers discounts for active military members.
What nearby gas stations are close to Enterprise Rent-A-Car in Hornell?
Nearby gas stations include Michael John’s Mini Market and Deli, Mobil, and Marathon, convenient for refueling your rental vehicle.
Are there public transportation options close to Enterprise Rent-A-Car in Hornell?
Yes, the Greyhound bus stop at Michael’s Mini Mart provides accessible bus service near Enterprise, helping customers reach the location.
What dining options are available near Enterprise Rent-A-Car in Hornell?
Nearby dining options include Barbecue Bandits, Racalto’s, and La Cabaña Mexican Restaurant, great stops before or after your rental.
Where can I find automotive repair or parts near Enterprise Rent-A-Car in Hornell?
Nearby automotive services include Safelite AutoGlass, CARQUEST Auto Parts, Napa Auto Parts, and Stephens Auto Inc for repairs or parts needs.