Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hicksville, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hicksville location today.
Location
Hours
Reviews
3.8
342 reviews
5 stars
208
4 stars
33
3 stars
12
2 stars
9
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Esteban, Kevin, and Hannah.
Reservation Issues
Several reviews mentioned problems with honoring reservations, including being charged more for different vehicle types and not having the reserved car available.
Cleanliness and Vehicle Quality
Customers reported mixed experiences regarding vehicle cleanliness, with some stating cars were dirty or poorly maintained.
Management Concerns
Numerous reviews criticized the management, particularly Charlie, for unprofessional behavior and lack of effective communication, leading to customer dissatisfaction.
Insurance Practices
There were complaints about unclear insurance policies and unexpected charges for coverage that customers believed were not adequately explained.
- ASAli SDec 30, 20255.0Please accept my positive feedback regarding Sanal Cheripuram. The service provided was outstanding due largely to their incredible patience and attentive attitude. They listened carefully, took the time to explain everything thoroughly, and ensured a completely smooth and positive experience. Their approach is a model for excellent customer service.
- TCTom CarranoDec 29, 20255.0Esteban was awesome!!! He checked me in and was very helpful. Gave me an upgrade. Friendly service. He called and asked If I was enjoying my car. He also asked again, if I enjoyed the car, when I came in to drop it off, even though he was busy. "I'll be back"
- VAValerie ArcherDec 23, 20255.0Esteban and Sinal (apologies on any misspelling) at the Hicksville location truly made my experience fantastic. Thank you both for the tremendous customer service and help - appreciate you!
- JZJenifer ZakrzewskiDec 22, 20251.0Refuses to honor reservation for compact car at price because there were no more compact cars, and continued to act as if he was doing us a favor by renting us an suv for $200 more or a mid size car for $100 dollars more. Said he was supervisor in charge… and that he has a lot of customers today. I will be sure to have the Syosset branch call you to thank you for giving them my business. These businesses have no care for customer service anymore… only in America as my dad would say.
- JCJean CalixteDec 14, 20255.0I love everything about this office Skyla you're welcome to customers is very special A+ thank you so much for always make me comfortable Great job keep it up
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Hicksville offer?
Enterprise Rent-A-Car in Hicksville offers a wide range of vehicles including cars, vans, and luxury cars for rental. They provide flexible rental options and airport pick up service.
What are the operating hours for Enterprise Rent-A-Car in Hicksville?
The rental location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation at Enterprise Rent-A-Car Hicksville?
Reservations can be made online via their official website at https://www.enterprise.com/en/car-rental-locations/us/ny/hicksville-2410.html or by calling their local phone number at +1 516-931-1818.
Does Enterprise Rent-A-Car in Hicksville offer any special discounts?
Yes, they have great weekend rates available and offer discounts for active military personnel.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Discover, Mastercard, Visa, and checks as payment options.
Is the Hicksville Enterprise Rent-A-Car location woman-owned?
Yes, this location is owned by women as indicated in their business attributes.
Are there any nearby places I can visit after renting a car from Enterprise in Hicksville?
Yes, after renting a car, you can visit nearby places such as Okinawa Budokan Hicksville (martial arts club), the Lemonleaf Grill (Asian fusion restaurant), or the Miyako Hibachi Sushi Bar.
How can I use nearby transit or local spots to find the Enterprise Rent-A-Car in Hicksville?
The Enterprise Rent-A-Car is located near landmarks like Madison Ave Photography Studio and Home Concept Designs, making it easy to locate in the area on S. Broadway in Hicksville.
What nearby services can complement my visit to Enterprise Rent-A-Car in Hicksville?
Nearby services include automotive repairs at ABC Auto Glass, fueling stations like Conoco and Gulf, and wellness centers like Acusage therapy of New York and IntegraMed Healing Arts.
Are there any nearby educational or professional services around Enterprise Rent-A-Car in Hicksville?
Yes, you can find several professional and educational services nearby such as A.A. All County Driving School, MJN Technology Services, LLC, and Architectonics International.