Advance Auto Parts

4.3
401 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 180 W Old Country Rd in Hicksville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
180 W Old Country Rd, Hicksville, NY
11801, United States

Hours

Reviews

4.3
401 reviews
5 stars
249
4 stars
83
3 stars
26
2 stars
11
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Product Availability

Several reviews mentioned issues with product availability, particularly discrepancies between online stock and in-store inventory.

Mixed Experiences

While many customers had positive experiences, some reported poor service, especially during busy times or weekends.

Knowledgeable Staff

Customers frequently noted the staff's knowledge and ability to provide useful suggestions for vehicle problems.

Store Environment

The store was generally described as clean and organized, though some customers experienced long wait times.
  • AT
    Aj Tracey
    1 day ago
    1.0
    Customer service isn’t even a thing here. Very rude employees.
  • FF
    frankie
    Jan 5, 2026
    5.0
    Very helpful staff
  • NW
    Nicole White
    Dec 30, 2025
    5.0
    Highly recommend this location. I needed a new battery and David couldn’t have been more helpful. He was knowledgeable and kind. He quickly helped me pick out the correct part and installed it for me! Unfortunately I had to bring my toddler with me but David worked quickly and helped to ensure we had a good time while waiting. Will be back!
  • AL
    Antonio Leon
    Dec 28, 2025
    5.0
    Exelente
  • KH
    Kim Hung
    Dec 14, 2025
    5.0
    Friendly staffs and went above and beyond to help us. Thank you guys very much!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*