Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 180 W Old Country Rd in Hicksville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
392 reviews
5 stars
241
4 stars
83
3 stars
26
2 stars
11
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and going above and beyond, others were reported as rude or inattentive.
Product Availability
Customers experienced issues with product availability, including discrepancies between online stock and in-store inventory, leading to frustration.
Staff Knowledge
Many customers noted that staff members were knowledgeable and provided useful suggestions, although some reported a lack of motivation among employees.
Store Environment
The store was generally described as clean and organized, but some customers felt unwelcome or ignored during their visits.
Pricing
Customers appreciated the reasonable prices and promotions, but there were complaints about inconsistent pricing between online and in-store.
- MTMarie TaorminaNov 13, 20255.0Got a message that my remote key fob needed replacing. Jack at Advance Auto Parts in Hicksville was extremely helpful. Everyone at this store was very friendly and I will definitely visit again. Thank you Jack for coming through when I really needed it!
- RDRaakesh DesaiOct 23, 20255.0Best service ever, Frank was so helpful that I felt so amazed that I felt very valued for the smallest purchases that I made. Thank you Frank
- MMMaggie MayOct 17, 20255.0I love Advance Auto Parts. They are ver y knowledgeable, and always ready to assist Besides that, they have useful suggestions for any vehicle problem.
- RRRobertOct 2, 20251.0Ordered online and drove nearly an hour to the store since the item was not in stock at other closer locations. Upon arrival staff alerted me that part/product was not in stock. Please update your sites so that customers aren’t wasting resources. It showed in stock online, I paid for it, then you send me a confirmation email that it’s ready to be picked up. Why waste my time?
- MTMaureen ThomasAug 25, 20255.0Great service! They didn’t carry the parts I needed but were extremely helpful in giving information where they could be ordered
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Hicksville?
Advance Auto Parts is located at 180 W Old Country Rd, Hicksville, NY 11801.
What are the operating hours of Advance Auto Parts in Hicksville?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, they provide free battery installation with purchase at most locations, including Hicksville.
Can Advance Auto Parts recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free, with some exclusions.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts provide curbside pickup?
Yes, curbside pickup is available at this location.
Are there nearby restaurants I can visit before or after shopping at Advance Auto Parts?
Yes, nearby restaurants include Bubbakoo's Burritos, Jersey Mike's Subs, Smashburger, Starbucks, Calda Pizzeria and Restaurant, Osaka Sushi, and Carvel Ice Cream, offering a variety of dining options.
What mobile phone stores are near Advance Auto Parts in Hicksville?
Nearby mobile phone stores include Verizon Wireless, Verizon Authorized Retailer - Russell Cellular, and R&K Wireless Hicksville, which might be convenient for combined shopping trips.
Is there a gas station close to Advance Auto Parts where I can fuel my vehicle?
Yes, Sunoco gas station is nearby, which is convenient for customers needing to refuel before or after their visit.
Does Advance Auto Parts offer services like engine code scanning or wiper blade installation?
Yes, they provide free engine (OBD-II) code scanning and wiper blade installation with purchase, among other free services.