Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
300 E. State Street (corner King St.), Herkimer, NY
13350, United States
Hours
Reviews
4.6
623 reviews
5 stars
534
4 stars
24
3 stars
14
2 stars
10
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent customer service experiences.
Efficiency
Numerous reviews noted quick service times, with many customers appreciating the fast turnaround for oil changes and repairs.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including upselling and poor communication.
Website Issues
Several customers expressed frustration with the website's scheduling and inventory accuracy, leading to wasted trips.
Professionalism
Customers appreciated the professionalism of the staff, especially in handling difficult situations and providing clear explanations.
- SMSierra Marie3 days ago5.0Seriously the best tire shop- been here twice, and will always be my ONLY choice. If you are looking for great service in every way, come here, trust me.Thank you Monro
- SSSarahJan 2, 20265.0Fabulous Service…went today after such bad weather…(my tires needed air…I don’t know anyone other than This Monro to take care of Anything’…) Young lady that is a mechanic there for 2 yrs comes out & helped me with an overwhelming Positive Reaction of Customer Service…. Thank you This Monro on Herkimer Rd N Utica is ⭐️⭐️⭐️⭐️⭐️…THE BEST’
- JJJames E. Bacon JrJan 2, 20265.0It went fast made the appointment the day before. Overall a good experience. Had 4 wheel alignment done on a 09 mercedes SLK. It has staggered wheels (rear are bigger than the front) and they are one of the very few shops around that said they could do it and actually got the job done. Mavis the day before and they had me waiting 5 hrs just to tell me they couldnt do it. It's the only model they don't have in their computer. That was fine they recommended me here to Monroe and they had my car a short time and gave me the information about how bad my alignment was before the adjusting they did. I was .8 off on my front passanger and .50 on both rear tires. With new tires its expected to be off some so I don't think anything is worn out but if I need future work I may come here.
- HHH Horsen (Hhorsen)Dec 24, 20253.0Dislike the call center. She didn't great you nor did she announced the company you’ve called. her English was horrible and she came off rude. The guys at the garage were very pleasant and easy to talk to.
- KCKayla CrossDec 22, 20255.0I called first thing in the morning to get a quote on tires. I explained my situation and that I needed decent tires, cheap and as quick as possible. From the time I checked my baby in until we were back on the road was less than an hour. 2 new front tires mounted, balanced and installed with great customer service Certainly will be my new go to tire shop when I'm in a rush! By far the shortest wait time I have ever seen!
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers provide?
Monro offers comprehensive auto maintenance and repair including inspections, installations, repairs, roadside assistance, towing, and tire services with top brands.
What are Monro Auto Service and Tire Centers' operating hours?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 300 E. State Street (corner King St.), Herkimer, NY 13350, USA.
Which tire brands does Monro specialize in?
Monro specializes in tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 315-866-2187.
Can I find affordable dining options near Monro Auto Service and Tire Centers?
Yes, nearby fast food options include Arby's and Big Boys, offering quick American and burger meals.
Are there healthcare facilities near Monro Auto Service and Tire Centers?
Yes, facilities like LabCorp, MVHS Dialysis Center, and Faxton Saint Lukes Healthcare are close by for medical needs.
What nearby places can I visit for beauty and relaxation near Monro?
You can visit Beautique Salon and Spa or Revelations Salon & Spa for beauty and spa services nearby.
Are there any mobile phone stores near Monro Auto Service and Tire Centers?
Yes, nearby options include T-Mobile and 316eaststatestreetphoneshop for mobile phone needs.
What should I know about the timezone of Monro Auto Service and Tire Centers?
Monro Auto Service and Tire Centers operates in the America/New_York timezone.