Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
300 E. State Street (corner King St.), Herkimer, NY
13350, United States
Hours
Reviews
4.6
609 reviews
5 stars
522
4 stars
24
3 stars
13
2 stars
10
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and efficient staff, particularly highlighting the manager, Ruben, for his professionalism and helpfulness.
Service Speed
Numerous reviews noted quick service, with many customers being able to get in and out for oil changes and repairs in under an hour.
Quality of Work
While many customers were satisfied with the quality of work, there were some complaints about upselling and issues with repairs that were not done correctly.
Pricing
Customers generally found the prices to be reasonable and appreciated the transparency in pricing, though some felt they were overcharged for certain services.
Appointment Issues
Several reviews mentioned problems with scheduled appointments, including long wait times and miscommunication about service availability.
- RJRobert JayNov 14, 20251.0This isn't a review for this location so much as it is for the website scheduling function, and complete lack of inventory procedures. DO NOT use the website to determine if they have your tires in stock. Last night I was looking for a local place to get winter tires put on, and their website said they had the right ones in stock. So I booked an appointment for this morning and took time off from work. But when I show up this morning the polite and apologetic man at the counter informed me that they do not have any winter tires in the correct size (how do you not have any, in November, in CNY in a very common 65/205/16 size????). So, poor inventory control and a terrible website scheduling function are the 2 issues that will ensure I NEVER use Monroe Auto Service and Tire Center ever again in my life, and as a Quality Engineer with a background in automotive, I feel I must share this experience with my friends, family, and colleagues. If I was in their leadership team I would be professionally embarrassed by their abject failure to manage a really simple business model.
- SSsaramarylop3zNov 3, 20255.0I've been coming to Monro for over a year. I've gotten everything from oil changes to new tires to most recently a blower motor. Everyone that I've talked to is very friendly and efficient. I'm very appreciative of their hours and excellent customer service.
- DMDarrin MillerOct 27, 20255.0Had two vehicles inspected. In and out very fast.
- MMMichaelOct 24, 20255.0Friendly, efficient staff Great choice for service
- GRGarrett ROct 20, 20255.0Took my truck here to have it inspected I believe the gentleman‘s name was Ruben was very nice and got my vehicle in and done within about 30 minutes
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers provide?
Monro offers comprehensive auto maintenance and repair including inspections, installations, repairs, roadside assistance, towing, and tire services with top brands.
What are Monro Auto Service and Tire Centers' operating hours?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 300 E. State Street (corner King St.), Herkimer, NY 13350, USA.
Which tire brands does Monro specialize in?
Monro specializes in tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 315-866-2187.
Can I find affordable dining options near Monro Auto Service and Tire Centers?
Yes, nearby fast food options include Arby's and Big Boys, offering quick American and burger meals.
Are there healthcare facilities near Monro Auto Service and Tire Centers?
Yes, facilities like LabCorp, MVHS Dialysis Center, and Faxton Saint Lukes Healthcare are close by for medical needs.
What nearby places can I visit for beauty and relaxation near Monro?
You can visit Beautique Salon and Spa or Revelations Salon & Spa for beauty and spa services nearby.
Are there any mobile phone stores near Monro Auto Service and Tire Centers?
Yes, nearby options include T-Mobile and 316eaststatestreetphoneshop for mobile phone needs.
What should I know about the timezone of Monro Auto Service and Tire Centers?
Monro Auto Service and Tire Centers operates in the America/New_York timezone.