Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Henrietta.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
648 reviews
5 stars
439
4 stars
73
3 stars
31
2 stars
25
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Justin and Demetrius for their excellent service.
Efficiency
Several reviews noted the quick service and efficiency of the oil change process, with many customers appreciating the short wait times.
Quality Issues
There were multiple complaints regarding service quality, including improper handling of vehicles leading to damage and failure to perform requested services correctly.
Communication
Customers expressed concerns about poor communication, particularly regarding service options and issues that arose after service.
Mixed Experiences
While many customers had positive experiences, others reported significant dissatisfaction, indicating inconsistency in service quality.
- BFbruce floyd5 days ago5.0I had a great experience with valvoline i recommend them for you to get your next oil change. They give you good service at a great price.
- DWdaryl willoughbyJan 4, 20265.0Great customer services and good price!
- JCJustus CDec 23, 20251.0I came in around 5:30, today and the manager acted like I wasn’t supposed to be here. had a constant attitude. rolling eyes. etc. if you aren’t okay with servicing vehicles an hour and a half before you close, you probably shouldn’t be on management staff. I’m particularly disappointed since I’ve generally had an OK experience here, but tonight was ridiculous.
- SCSpencer ChilsonDec 22, 20255.0Wonderful and quick service. Very friendly managers and well done service.
- MFMr. FoxHareDec 8, 20255.0Stopped in tonight just before close expecting to buy a new headlight ( was just loose) Mark and staff absolutely great. Mark fixed in a second. Thanks again Mark 5star ⭐⭐⭐⭐⭐
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Henrietta provide?
Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 955 Jefferson Rd, Henrietta, NY 14623, USA.
What are the operating hours of Valvoline Instant Oil Change?
Monday to Friday from 7:30 AM to 7:00 PM, Saturday 7:30 AM to 6:00 PM, and Sunday 8:30 AM to 5:30 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required to receive services at this location.
Which payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on holidays?
The location is closed on major holidays such as November 27, 2025, and December 25, 2025.
What nearby automotive services are available around Valvoline Instant Oil Change on Jefferson Rd?
Nearby automotive services include Monro Auto Service and Tire Centers, Monro Muffler Brake & Service, Rochester Collision Center, Superior Automotive Detailing, and Safelite AutoGlass.
Are there dining options near Valvoline Instant Oil Change?
Yes, dining options nearby include Sonic Drive-In, Boston Market, Dave's Hot Chicken, Layali Coffee House, and Dunkin'.
What nearby retail stores can customers visit along with Valvoline Instant Oil Change?
Customers can visit DXL Big & Tall, Verizon Wireless, Henrietta Mall Antiques, and MJ Dispensary nearby for clothing, mobile phones, antiques, and retail shopping.
How long has Valvoline Instant Oil Change been serving the Henrietta community?
Valvoline Instant Oil Change has been serving the Henrietta community for nearly 40 years since opening on October 14, 1987.