Valvoline Instant Oil Change

4.2
638 reviews
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Business Details

955 Jefferson Rd, Henrietta, NY
14623, United States
(585) 427-8001
https://store.vioc.com/ny/henrietta/955-jefferson-rd
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About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Henrietta.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
955 Jefferson Rd, Henrietta, NY
14623, United States

Hours

Reviews

4.2
638 reviews
5 stars
432
4 stars
73
3 stars
31
2 stars
25
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; while some praised the staff's friendliness and efficiency, others reported serious issues like improper oil changes and poor communication.

Speed of Service

Many customers appreciated the quick service, with several mentioning being in and out in under 30 minutes, though some experienced long wait times.

Customer Care

Positive feedback on staff professionalism and helpfulness, with specific mentions of employees going above and beyond to assist customers.

Communication Issues

Several reviews highlighted poor communication regarding services and inventory, leading to customer frustration.

Damage Concerns

Multiple customers reported damage to their vehicles after service, raising concerns about the quality of work and accountability.
  • DL
    Deimer Lopez
    5 days ago
    1.0
    Hoy fui hacer un cambi de aceite y pedi cambiar mi filtro de cabina.. me intalaron varias veces el filtro incorrecto. Lo compre en auto zone y estubo perfecto.. fueron 60 dolares en las cuales me gustaria que me devolvieran.. hice video como constancia.. fui a reclamar y me dejaron afuera esperando sin respuesta alguna.. si quieren perder su dinero pueden ir a este lugar..no lo recomiendo para nada..
  • NC
    Nasha Cooper
    Oct 19, 2025
    1.0
    The worst service I received in a long time! Went in for a complete oil change and left with no windshield fluids and no coolant. I had to go back in the next day to get what I paid for! I would not recommend this location because the quality has went way down.
  • NW
    Nancy Winans
    Oct 2, 2025
    5.0
    I love how fast, efficient and reasonably priced they are.
  • RP
    R P
    Sep 24, 2025
    5.0
    Tire rotation was 32 dollars. They did it in 30 minutes.
  • MP
    Mary Anne Parker-Hancock
    Sep 19, 2025
    5.0
    I don't know what it is about this place - I've been coming here for years and the people who work there are always genuinely friendly - as though they really enjoy being there. Even new employees I haven't seen before. Maybe they have great management? Never a problem here and one time they changed my headlight bulb outside and didn't charge me.
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Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Henrietta provide?

Valvoline Instant Oil Change offers quick, 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance services for all types of vehicles.

Where is Valvoline Instant Oil Change located?

It is located at 955 Jefferson Rd, Henrietta, NY 14623, USA.