Jiffy Lube

4.7
600 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Henrietta. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
325 Marketplace Dr., Henrietta, NY
14623, United States

Hours

Reviews

4.7
600 reviews
5 stars
543
4 stars
19
3 stars
6
2 stars
1
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, accommodating, and professional staff, highlighting exceptional service experiences.

Efficiency

Many reviews noted quick service times, with customers frequently mentioning being in and out in under 30 minutes.

Mixed Experiences

While most feedback was positive, some customers reported dissatisfaction with specific incidents, particularly regarding inspection wait times and service mishaps.

Cleanliness and Comfort

The waiting area was frequently described as clean and comfortable, with amenities like coffee and water available.

Value for Money

Customers appreciated fair pricing and the availability of discounts, contributing to a perception of good value.
  • SK
    Sarah Kowalski
    2 days ago
    5.0
    I went here to get my car inspected. I walked in and they helped me right away. The staff was super friendly. I don't even think I was there an hour and there was one person in front of me. I would definitely recommend going here.
  • ET
    Erin Thurston
    Jan 6, 2026
    5.0
    Charles at Jiffy Lube was my literal angel this morning. I was having the worst day and he was kind and courteous and funny. Oil change was quick and easy and I will never go anywhere else now.
  • RL
    Robert L. Leonard
    Dec 31, 2025
    5.0
    As usual Jiffy lube was thorough. The staff , friendly and everything got done as quickly as possible.
  • AC
    Alexandra Clement
    Dec 28, 2025
    5.0
    Cliff is incredible. He and his team took amazing care of us (and a very leaky tire) before a 7-hour drive home. Highly recommend this location!
  • JW
    Josh Warren
    Dec 22, 2025
    5.0
    Called several other shops. They couldn’t fit me in. Come in later this week. Come in next week. Then I remembered Jiffy Lube! Made a call and got right in! Staff are very friendly and they do an excellent job, as always… thank you!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.