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Jiffy Lube

4.7
(639 reviews)

Business Details

325 Marketplace Dr., Henrietta, NY
14623, United States
(585) 270-4465
https://www.jiffylube.com/locations/ny/henrietta/3962

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Henrietta. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
325 Marketplace Dr., Henrietta, NY
14623, United States

Hours

Reviews

4.7
639 reviews
5 stars
578
4 stars
21
3 stars
7
2 stars
1
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and attentive service provided by the staff, particularly highlighting individuals like Charles and Cliff.

Efficiency

Many reviews noted the quick service and minimal wait times for oil changes and inspections, with several customers expressing satisfaction with being in and out in under an hour.

Quality of Work

While most feedback was positive regarding service quality, there were a few concerns about the quality of parts used during oil changes, leading to some dissatisfaction.

Cleanliness

The waiting area was frequently described as clean and well-maintained, contributing to a pleasant customer experience.
  • KL
    Kari Laidlaw
    3 days ago
    5.0
    Oil change and tire rotation. Wasn't the one doing the service so can only trust they did it properly. Charles is very personable and can have some good conversations with you while you wait
  • ML
    Matt Long
    Feb 25, 2026
    5.0
    Charles is always helpful and welcoming to everyone that comes through the door. The team is great at explaining the need for any service that they suggest.
  • MR
    Marie Ruest
    Feb 21, 2026
    5.0
    I always have a great experience when I go there. Charles, you made my day. You are fantastic and the crew that you had working today are a great group. You kept me laughing and smiling. Thank you for treating your customers like people and not a "cash cow" and making this lady not feel like she is going to get ripped off, like other places try to do. I appreciate all of you!!
  • JS
    Joe Sablosky
    Feb 19, 2026
    3.0
    Guys working seemed nice! Much more professional than another oil change chain newer in town which I’d never go back to!! Little confused though I had a $27 coupon but only received $26 off and kinda sneaky there’s a shop charge that’s not mentioned when you ask for prices?!?
  • PK
    Pom Kim
    Feb 17, 2026
    1.0
    I paid over $110 for a premium oil change and expected higher-quality parts and oil. However, the shop installed a very inexpensive oil filter, and my car developed a rattling noise afterward. Because of that, I’m not confident about what oil brand was used or what made the service “premium.” After I changed the oil and filter myself, the rattling noise that had bothered me for the past year disappeared.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service.

Brand Certified Facts from Jiffy Lube

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Certified March 01, 2026Yext Knowledge Graph
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