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Enterprise Rent-A-Car

4.2
(286 reviews)

Business Details

97 Route 17M, Harriman, NY
10926, United States
(845) 774-7700
https://www.enterprise.com/en/car-rental/locations/us/ny/harriman-24hm.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Harriman, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Harriman location today.

Location

Enterprise Rent-A-Car
97 Route 17M, Harriman, NY
10926, United States

Hours

Reviews

4.2
286 reviews
5 stars
204
4 stars
30
3 stars
6
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, particularly highlighting employees like Emily and John for their friendliness and professionalism.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and lack of communication regarding deposits.

Vehicle Condition

Feedback varied on vehicle quality, with some customers reporting clean and well-maintained cars, while others received vehicles that were dirty or in poor condition.

Overall Experience

While many customers had positive experiences, there were notable complaints about rude staff and unresolved issues, leading to mixed overall satisfaction.
  • DK
    Doug Kondorf
    Feb 23, 2026
    5.0
    Great service! people are very helpful!
  • WA
    Who Ami
    Feb 8, 2026
    1.0
    I reserved a car here and on my lunch break I went to go pick it up. I took an Uber, which was extremely expensive when I got there. They told me the car I reserved was no longer available and they would not be doing anything to accommodate me I called corporate corporate, said they would fix it and then refused to answer my calls and then never called me back. They got me written up at work and still tried to charge my card. Do not use this place this is a scam place. Your information is probably being stolen by their subpar staff.
  • AA
    Amiello Amato
    Feb 8, 2026
    1.0
    ****DO NOT USE THIS PLACe. Will be added to online database of horrible businesses that rip people off. My fiancée had a reservation for 9 AM yesterday morning While our car was in the shop. When she called to check in and say she was outside, they told her they had no car available before her, and they would not be upgrading her. She said she lived over an hour away, and this was the enterprise it brought her to And she had no ride from there.the woman told her “ that’s unfortunate” and hung up. I called corporate and corporate told me they would fix it and send an Uber and do a bunch of stuff and go above and beyond and they did none of it. They never even called my fiancée back. She was almost fired because My fiancé was late for work all because enterprise did not want to hold up their end of the contract. if I could give negative stars, I would. She checked in online and the night before as well as before she drove there in the morning. Corporate completely lied and said they would handle it and for me not to call a lawyer
  • AA
    Amiello Amato
    Feb 8, 2026
    1.0
    My fiancée had a reservation for 9 AM yesterday morning While our car was in the shop. When she called to check in and say she was outside, they told her they had no car available before her, and they would not be upgrading her. She said she lived over an hour away, and this was the enterprise it brought her to And she had no ride from there.the woman told her that that’s unfortunate. I called corporate and corporate told me they would fix it and send an Uber and do a bunch of stuff and go above and beyond and they did none of it. My fiancé was late for work almost Written up all because enterprise did not want to do their job. if I could give negative stars, I would
  • VR
    Vladimir Rakoczy
    Feb 5, 2026
    1.0
    After making sure I drop Of vehicle even before estimate drop of time I was still charged extra fee for extended time.definetly will consider different car rentals for future.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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