Gerber Collision & Glass

Reviews

• CB

  Cameron Burns

  Oct 23, 2025
  5.0
  I went here after I was hit by another driver. The workers were very communicative about updates on how long the fix would take, kept me updated every step of the way through phone calls and texts. When I got the car, it was very well done. They even vacuumed the car. Oh and I had some sap on my windshield that’s gone now! One gentleman even helped me carry my son’s heavy car seat from the rental to my car. Great folks.
• MC

  Michael Chiacchia

  Sep 23, 2025
  5.0
  This is my first time utilizing a collision shop, so I had to share my experience with everyone. My truck got hit at the end of summer, which thankfully the other driver's insurance company took 100% responsibility. That was the only delay in this experience, absolutely nothing wrong on Gerber's part, just the annoying insurance claim process. (The other driver was wholly and totally faulted for the accident due to his inattention, and struck my right side front tire and fender.) However, when it came time to get things moving, I had my rental car dropped off there so I didn't have to rely on someone bringing me home and cause further disruption in my day, the amazing staff there were all very helpful and friendly, explained the process clearly, and even provided phone call updates twice a week, and periodic text message updates for work completion. They even listened to me when I told them my alignment was off after the accident, since it drifted to the right, and the wheel was off center. They added in the alignment there, and once the parts they needed to repair it came in, they were working on it right away. They gave me an initial timeline completion date, but they ended up completing everything 6 days sooner! Bonus! They did such a great job, you would hardly know it was damaged! My truck is already 9 years old (but still in great shape!), and the paint work matched spot on! There was even some paint damage on the passenger door that they fixed as well, and it looks fantastic! Even having it out in the bright sunlight, I couldn't tell where the old paint ended and the new paint began, but I am 1000% satisfied with them, and while I hope never to have to use them again, but if I do, they are my only call. No hassles, no stresses, they dealt with progressive once I submitted my claim to them, and they accepted the responsibility, so I didn't have to fight with them personally. Bravo, Gerber, job well done, my sincerest thanks! Mike C Angola, NY
• JW

  Jared W. White

  Jul 25, 2025
  5.0
  The team at Gerber Collision was excellent—friendly, professional, and accommodating. They even stayed a few minutes after closing so I could pick up my vehicle. Really appreciated the extra effort.
• BK

  Bill Kane

  Jan 19, 2022
  5.0
  Very satisfied. They were able to take care of a small cosmetic issue right away and didn't charge me. I even think they may have washed my car!!
• RE

  Ryan Erwin

  Sep 22, 2020
  5.0
  I brought my 2019 Suburban in to Gerber Collision to get an estimate to repair damage to the front of the truck due to a deer strike. From the outset I felt comfortable with the service and professionalism. I was met by Lori at the front desk and she introduced me to Steve who happened to be nearby. Steve in turn introduced me to Greg who started the process of writing the estimate while Steve took me through the process from calling my insurance to actually getting the estimate, then work approved, a loaner/rental, and finally my vehicle back as good as new. Beyond the actual quality of the work and the timeliness of the repair I appreciated the communication throughout the process. Definitely would recommend to anyone if they are in need of collision services!

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