Brand Certified
Enterprise Rent-A-Car
4.4(365 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
5160 Camp Rd, Hamburg, NY
14075, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(716) 646-0100
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ny/hamburg-2938.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hamburg, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hamburg location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.4
365 reviews
5 stars
271
4 stars
37
3 stars
11
2 stars
12
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of individual employees like Louis, Jacob, and Paige.
Vehicle Quality
Several reviews highlighted issues with vehicle cleanliness and maintenance, including cars with check engine lights and unpleasant odors.
Reservation Issues
There were multiple complaints about unavailability of reserved vehicles and poor communication regarding reservations, leading to customer frustration.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with their overall rental experience and indicated they would return.
- BHBrian HothFeb 19, 20265.0Good service, efficient
- DWDebbie WardFeb 18, 20264.0Very friendly and good customer service, but did communicate all details of the rental clearly.
- MTMichele TimmFeb 15, 20265.0Always a win. My car has been in and out of the shop do to an accident. Whenever I've needed to rent or extend, they are always there to help.
- KCKrista ChmielJan 27, 20265.0Great service. Very convenient. Would highly recommend!
- JMJacob MillimanJan 14, 20265.0I had to use a rental car from this location following an accident I had in my vehicle. The staff was extremely helpful, friendly and went above and beyond in my opinion. I had an issue with the tire and brought the car back and was quickly switched out into a new car with no hassle. Upon completing my rental when I returned the car, I was even offered a ride home.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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