Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hamburg, NY? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hamburg location today.
Location
Hours
Reviews
4.4
359 reviews
5 stars
266
4 stars
36
3 stars
11
2 stars
12
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Louis, Jacob, and Paige for their exceptional service.
Vehicle Quality
Feedback varied on vehicle condition, with some customers receiving clean and well-maintained cars, while others reported issues like check engine lights and unpleasant odors.
Communication Issues
Several reviews noted problems with communication, particularly regarding vehicle availability and follow-up on rental issues, leading to frustration for some customers.
Reservation Problems
There were multiple complaints about reservations not being honored or vehicles not being available despite prior bookings, causing inconvenience for customers.
- TRtimothy reid5 days ago1.0E X P E N S I V E !
- ESElizabaeth Schutt6 days ago5.0Excellent experience. Quick in and out, car was immaculate and they were able to accomodate me on short notice. I will be back when next I need a vehicle.
- EMElaine MilczarskiJan 3, 20265.0Great. No issues. Friendly and knowledgeable staff.
- LBLaura BlabacDec 31, 20255.0Rented a car over the holiday, and the service was great. My initial rental car was problematic, and they were able to resolve the problem satisfactory. Special shout out to Paige F. who really made sure the rental experience here was a good one. Appreciate your efforts - will definitely rent from here again!
- DBDaniel BoutwellDec 29, 20255.0Louis the branch manager at this location knows how to take care of his customers. Rental logistics can be difficult and unpredictable and he was very accommodating when my preferred vehicle was not available. He even stayed late to help remedy the situation. I really appreciate him and the Enterprise team for helping me have a successful trip!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Hamburg, NY?
Enterprise Rent-A-Car is located at 5160 Camp Rd, Hamburg, NY 14075, US.
What are the operating hours of Enterprise Rent-A-Car in Hamburg?
The location is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sunday.
What types of vehicles does Enterprise Rent-A-Car in Hamburg offer?
They offer a wide range of vehicles including rental cars, vans, and luxury cars with flexible rental options.
How can I make a reservation at Enterprise Rent-A-Car in Hamburg?
You can reserve your rental car by visiting their website at https://www.enterprise.com/en/car-rental-locations/us/ny/hamburg-2938.html.
What payment methods are accepted at the Hamburg Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer airport pick-up service in Hamburg?
Yes, airport pick-up service is available at this location.
Are there any car dealerships near Enterprise Rent-A-Car in Hamburg?
Yes, nearby car dealerships include James Mitsubishi Hamburg, Hamburg Mitsubishi, Towne Chrysler Dodge Jeep Ram, and Hamburg Honda.
What automotive repair services are available near the Enterprise Rent-A-Car location?
Nearby automotive repair services are offered by Ziebart, West Herr Collision Center, Precision Auto Aesthetics, Continental Transmission, LifeSafer Ignition Interlock, and Krown Rust Control.
Are there any nearby dining options customers can visit around Enterprise Rent-A-Car in Hamburg?
Yes, nearby dining options include Wendy's, Moe's Southwest Grill, Starbucks, and Arby's, great for grabbing a meal before or after your rental.
What entertainment or recreational spots are near Enterprise Rent-A-Car in Hamburg?
The Omega Escape Room offers team-building activities and escape rooms nearby for entertainment.