Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Guilderland.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
2448 Western Avenue, Guilderland, NY
12009, United States
Hours
Reviews
4.0
172 reviews
5 stars
111
4 stars
22
3 stars
4
2 stars
5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the staff for being friendly, professional, and knowledgeable, although some reported issues with service execution.
Efficiency
Many reviews highlighted the fast service and short wait times, but there were complaints about delays and miscommunication regarding appointments.
Trustworthiness
While some customers felt the staff was honest and did not pressure them into unnecessary services, others reported feeling misled or that their vehicles were not properly serviced.
Cleanliness
Several customers noted cleanliness issues, particularly in the restroom and service areas, which detracted from their overall experience.
Appointment Issues
Multiple reviews mentioned frustrations with appointment scheduling and the inconsistency of service availability, leading to dissatisfaction among customers.
- JHJae Hodge3 days ago5.0Elijah E and Stanley J were great! Explained everything. 10/10 service. Will definitely be coming back (:
- RLRandy LiddleNov 16, 20255.0I was greeted as soon as I got into the parking lot. Technicians were very friendly and knowledgeable. Synthetic oil change wasn’t at a great price. And I look forward to being a customer for life.
- JWJ W2Nov 10, 20255.0They were great. Professional, friendly and safety oriented. Fixed other venues mistakes without charging for it. I will 💯 be back. Thank you for taking such good care of my car!
- JMJeanette MayOct 19, 20255.0Knowledgeable and courteous. They explain what they’re doing and give you a chance to ask questions. No pressure to add extra services but they do make it known what might be needed going forward. I appreciate everyone who works there
- GCgabrielle corrodoreOct 12, 20251.0My boyfriend took my car here on Friday the 10th… for an oil change. Waited two hours to get an oil change done. Today Saturday the 12th my oil light comes on out of no where. Checked my dip stick and there is no oil in my vehicle and my oil is leaking out from underneath. Now of course they are closed and every place I called valvoline wise is not answering as most close at 4….
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Guilderland offer?
Valvoline Instant Oil Change offers preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions for all vehicle types.
Where is Valvoline Instant Oil Change located in Guilderland?
It is located at 2448 Western Avenue, Guilderland, NY 12009, USA.
What are the operating hours of Valvoline Instant Oil Change in Guilderland?
The service center is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays and certain holidays.
Does Valvoline Instant Oil Change require appointments for service?
No, Valvoline Instant Oil Change does not require appointments; customers can walk in for service.
What forms of payment are accepted at Valvoline Instant Oil Change in Guilderland?
They accept debit cards, credit cards, and mobile NFC payments.
How long has Valvoline Instant Oil Change been serving the Guilderland community?
This location has been serving customers since August 19, 2007, and the brand has nearly 40 years of experience in vehicle maintenance.
Is there a nearby gas station or convenience store near Valvoline Instant Oil Change?
Yes, Stewart's Shops and Cumberland Farms, both gas stations and convenience stores, are nearby and convenient for refueling or quick shopping before or after your vehicle service.
Are there any nearby recreational places customers can visit around Valvoline Instant Oil Change?
Yes, customers can visit the Western Turnpike Golf Course or The Bunker Guilderland golf course and driving range for some leisure activities around the area.
What other automotive services or related shops are near Valvoline Instant Oil Change?
Nearby automotive-related services include Ronnie's Motor Sports, which deals with motorcycles and automotive parts, and car battery stores.
Can customers find financial services like ATMs near Valvoline Instant Oil Change?
Yes, there are ATMs nearby, including Citizens ATM and Coinsource Bitcoin ATM, providing convenient access to cash or digital currency.