Greenwich Ford

4.3
966 reviews

About

Ford DealerCar DealerTruck DealerUsed Car DealerCar Leasing ServiceCar Finance and Loan Company
Greenwich Ford (formerly Carmody Ford) is your Ford dealership near Saratoga and Albany, NY with new Ford cars, used cars, EVs, auto financing, competitive trade-in values, and online car-buying.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Greenwich Ford
1111 NY-29, Greenwich, NY
12834, United States

Hours

Reviews

4.3
966 reviews
5 stars
758
4 stars
49
3 stars
14
2 stars
23
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting salespeople like Amy Burns and Josh.

Sales Experience

Several reviews noted a smooth and stress-free car buying process, with many customers appreciating the no-pressure sales approach.

Vehicle Quality Concerns

Some customers reported issues with the quality of used vehicles purchased, including mechanical problems shortly after purchase, raising concerns about the dealership's inspection process.

Communication Issues

A number of reviews mentioned poor communication, particularly regarding vehicle availability and follow-up after sales.

Mixed Repair Experiences

While some customers were satisfied with service and repairs, others expressed dissatisfaction with high prices and perceived dishonesty in service recommendations.
  • EB
    Ellen Barrett
    4 days ago
    5.0
    The best dealership I have ever done business with Alex and Josh are the best !!!!
  • CH
    Cynthia Hutchins
    Jan 3, 2026
    5.0
    I bought a Ford explorer from another dealership yesterday and only got 1 key fob. I called Greenwich Ford and Ashley in service and Stephanie in parts took care of that for me! They were both friendly and easy to work with. Ashley and Stephanie made sure that I knew all the cool features and benefits of owning a Ford and even got my keyless entry squared away. I had called a couple other ford dealerships this afternoon for cost comparison and no other Ford service department beat Greenwich Fords prices or customer service. I got my Ford Pass set up and listed my preferred Ford Servive center as Greenwich Ford. We will be back and I highly suggest you give them a try if you need Ford service.
  • KW
    Kelley Weed
    Jan 3, 2026
    5.0
    Greenwich Ford takes extremely good care of their customers. When purchasing my vehicle, Josh took great care in making sure I understood all of the features of the vehicle. He kept in communication until the vehicle left the lot and encouraged communication if any questions or concerns arose after. The business manager also answered any questions and was extremely thorough, making me feel comfortable. I highly recommend Greenwich Ford.
  • HF
    Hicham El Fatry
    Dec 19, 2025
    1.0
    Terrible place. Not professional tried to sell me a a subaru legacy 2015 it has to much lights on the dash and the sales told me that the car it has no problem at all. I drove all the way there for this bad cars that they have. The junk yard much better. Be far carful if you ever go there for a used car.
  • BS
    Brenda Scott
    Dec 17, 2025
    5.0
    Husband and I have bought many vehicles from this dealership and have always had the same salesman but he’s now retired . I wanted to trade my Jeep Cherokee for something bigger and I found the car I’ve been searching months for on their lot . When I called I spoke with Amy Burns and I couldn’t have been happier to have had her as my sales person . I didn’t feel like I was in a dealership buying a car she made me feel like I was sitting talking with a friend . She was absolutely amazing. I would recommend her to family and friends and would buy from her again . Everyone I encountered there were professional, friendly and there was no pressure at all . It was the best experience yet I’ve had at a dealership . Amy even called me a few days later to see how I liked my new ride . I’ve never had a sales person contact me after the sale has been done . I was very pleased by that she definitely has gone above and beyond for us . Do yourself a favor and see Amy if you’re looking for your next vehicle you won’t be disappointed. I love my Explorer Thank you Amy Burns

Frequently Asked Questions About Greenwich Ford

What types of vehicles does Greenwich Ford offer?

Greenwich Ford offers new Ford cars, used cars, and electric vehicles (EVs).

Where is Greenwich Ford located?

Greenwich Ford is located at 1111 NY-29, Greenwich, NY 12834, United States.