Greenwich Ford

4.3
952 reviews

About

Ford DealerCar DealerTruck DealerUsed Car DealerCar Leasing ServiceCar Finance and Loan Company
Greenwich Ford (formerly Carmody Ford) is your Ford dealership near Saratoga and Albany, NY with new Ford cars, used cars, EVs, auto financing, competitive trade-in values, and online car-buying.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Greenwich Ford
1111 NY-29, Greenwich, NY
12834, United States

Hours

Reviews

4.3
952 reviews
5 stars
746
4 stars
50
3 stars
14
2 stars
23
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, particularly highlighting salespeople like Amy Burns and Josh Hemsing for their professionalism and support throughout the buying process.

Sales Experience

Several reviews noted a smooth and hassle-free vehicle purchasing experience, with customers appreciating the transparency and no-pressure sales approach.

Service Issues

There were multiple complaints regarding service quality and transparency, including issues with vehicle condition upon delivery and high service costs.

Communication

Customers expressed concerns about poor communication, particularly regarding follow-ups and service updates, which negatively impacted their overall experience.

Mixed Reviews

While many customers had positive experiences, there were significant negative reviews regarding dishonesty and dissatisfaction with post-purchase support.
  • AB
    Andrew Brushett
    Nov 17, 2025
    5.0
    Ashley was very helpful in keeping the cost on the repairs, it took a while for the parts to come in but in the current situation I can understand. But in was done in a timely manner. And my truck is running great. I would definitely recommend getting repairs done here. If I have future issues these are my people.
  • FE
    Fran Eichler
    Nov 16, 2025
    5.0
    Joshua Hemsing is a stellar salesman. He was very kind, knowledgeable and patient with us. We are very pleased with our experience at Greenwich Ford and would be a customer for our next purchase or lease. Everyone at Greenwich Ford was great! Special thanks to Joshua Hemsing. He is an asset to Greenwich Ford.
  • MR
    Marvin Roman
    Nov 13, 2025
    5.0
    Josh Brophy really hooked my family and I up with a beautiful new car! He was so amazing and made sure everything went smooth during the entire process. We are extremely happy with our brand new car and thank everyone at the dealership for being so great to us, especially to Brophy. If you’re looking for a new car definitely come to this place and look for him, he will hook you up big time!
  • AB
    Amy Burns
    Nov 11, 2025
    5.0
    The service department treated me with all heart 💜 today! A huge thank you and shoutout to my Advisor Ashley and my Master Tech Mike! My family and friends, we love our Ford trucks! It is a beautiful 🤩 experience when you know those beloved trucks are maintained by excellence! I’d give 10 stars ⭐️ 🐲 if I could. Thank you! 🙏
  • IM
    Isaac Marshall
    Nov 11, 2025
    5.0
    5 Stars every time! Greenwich Ford is always super professional, easy going, respectful and accommodating. This place is the best, never a hassle and always fast to get you in and back in your vehicle in a timely manner. Weather you got one schmitt schmitt or two it’s always a bartle doo!

Frequently Asked Questions About Greenwich Ford

What types of vehicles does Greenwich Ford offer?

Greenwich Ford offers new Ford cars, used cars, and electric vehicles (EVs).

Where is Greenwich Ford located?

Greenwich Ford is located at 1111 NY-29, Greenwich, NY 12834, United States.