Safelite AutoGlass

4.1
250 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Great Neck area, turn to Safelite AutoGlass . Those in central Great Neck or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 275 East Shore Rd, Safelite AutoGlass Great Neck repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
275 East Shore Rd, Great Neck, NY
11023, United States

Hours

Reviews

4.1
250 reviews
5 stars
179
4 stars
12
3 stars
7
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Technicians received high praise for their professionalism, knowledge, and efficiency, with many customers expressing satisfaction with the quality of work.

Customer Service

While many reviews highlighted excellent customer service, there were notable complaints about poor communication and unprofessional behavior from some staff.

Scheduling Issues

Several customers reported significant problems with scheduling, including missed appointments and lack of communication regarding delays.

Overall Experience

The overall experience varied widely, with some customers having seamless and positive interactions, while others faced frustrating delays and service issues.

Pricing Concerns

Some customers felt that the pricing was high, especially when compared to competitors, and expressed dissatisfaction with the transparency of costs.
  • GB
    Gabriel Bolshem
    Nov 9, 2025
    5.0
    I have a fleet of 10 service heavy duty service vans so unfortunately it’s often when the windshield or glass brake Thank You Guys Good Job as Always Great Service Quick Good Professional
  • JF
    Jennifer Francis
    Nov 9, 2025
    5.0
    Professional, efficient and polite. What more could you want?
  • JZ
    J Z
    Nov 9, 2025
    1.0
    Don’t get your windshield replaced here. I had my Lexus windshield replaced at this shop, and the glass quality was terrible. It barely blocks any heat — even when the temperature outside is only in the 50s, it feels like standing under the summer sun. I ended up getting the windshield replaced again at another shop and made sure they used the original factory glass.
  • HD
    Harley D
    Oct 29, 2025
    5.0
    Brian is a great technician very knowledgeable and professional finished the job perfectly great time with him as my service technician he did an amazing job replacing the windshield and calibration of the camera
  • UP
    Uncle Pete
    Oct 20, 2025
    1.0
    What an absolute disgrace this place is. They do not answer their phone. Nearly all their workers have a nasty attitude. I am waiting five weeks to get my car window repaired. I

Frequently Asked Questions About Safelite AutoGlass

Where is Safelite AutoGlass Great Neck located?

Safelite AutoGlass Great Neck is located at 275 East Shore Rd, Great Neck, NY 11023, USA.

What services does Safelite AutoGlass Great Neck provide?

They provide auto glass installation and repair services, including windshield chip and crack repair, wiper blade replacement, and insurance paperwork processing.