Mavis Discount Tire

Reviews

• LK

  Luke Krisch

  Jan 4, 2026
  5.0
  Got a flat tire late evening and the staff at Mavis was kind and extremely helpful in fixing our tire close to their closing time. Big thanks to Isaiah for keeping us traveling.
• JL

  Jinjiang Lei

  Jan 4, 2026
  1.0
  I went there just for tire rotation. The technician tried to persuade me change the breaks that cost over $1000. My car is a 2023 hybrid rav4 one just over 20000 miles.
• GS

  G S

  Jan 2, 2026
  5.0
  Cliff is extremely helpful and professional. I will absolutely be bringing my vehicle back to be serviced at this location!
• AC

  Aldo Caushaj

  Dec 27, 2025
  5.0
  went to the Mavis in Great Neck for a mix of services — tires, alignment, oil change, battery, and some general repair work — and overall it was a solid experience. The staff was straightforward and explained what actually needed to be done without trying to upsell me on unnecessary stuff. The work was done in a reasonable amount of time, and the car drove noticeably better afterward, especially after the alignment. Pricing felt fair for the amount of work done, which I appreciated since car repairs can easily get out of hand. Not a fancy place, but honest service and competent work. I’d come back if I needed more work done.
• MB

  Maslamah Ben-Ghaly

  Dec 1, 2025
  1.0
  Would give zero stars if I could, especially with the dangerous mistake they made in "repairing" my wife's car. I took the car to Mavis two Sundays ago because the brakes sounded funny and it needed an oil change. After they initially wanted to charge me close to $5,000 for repairs to the brakes, the oil change, and a few other things they noticed, I asked them to only repair and charge for what was urgent. I finally got it down to $1,800 for the brake pads, rotors, rear calipers, new brake hoses, and the oil change. I think it was about $400 to $500 overpriced but I really wanted to get this done and move on with my day. After waiting over 6 hours at their store with multiple misleading ETAs that the car was almost finished, they eventually told me the tire rods needed to be replaced on the front left tire. I thanked them for their work and decided I would address that later. I had my wife take the car the next day to another mechanic closer to our house to get the tire rods replaced like Mavis recommended. To our collective surprise and horror, the mechanic pointed out that the brake hoses were not secured away from the tires as is standard. Instead, they were dangling loose and rubbing against the rims as we drove! After less than a day of driving, the brake lines were already wearing out and on their way to splitting open. The mechanic took pictures and advised that it was done wrong, and the hoses were now unusable. The mechanic explained that if the brake lines split open while we were driving, the car wouldn't stop. Imagine if that were to happen at a high speed. We would be dead or gravely injured. So we had to pay again for replacement of the brake hoses by this new mechanic, and deal with the stress and headache that Mavis gave us as we tried to get some amount of refund. We could not go back to Mavis before the new repair because the brake hoses were already damaged. We would have had to get the car towed. I went yesterday explaining the situation and was told by the employee to come during the week when the manager was in. My wife came in today and presented dated receipts with the explanation by the second mechanic that the brake hoses were installed wrong and hitting the tires. The Mavis manager Angelo had the audacity to tell my wife that we should have driven the car back to Mavis before having another shop work on it, and that the brake line had been in good enough condition to do so. He actually thought I would let my wife drive a car where the brake hoses were already damaged after less than a day of use, and back to a place where the mechanic dangerously installed them without securing with clips. In the end, he offered only a $100 refund for the cost of the brake hoses. He wouldn't refund for the cost of the shoddy labor, or any additional refund for the mortal danger and stress they put us in. There's something seriously wrong with this place. I had good experiences with a Mavis in the Bronx with minor tire repairs. I would recommend staying the heck away from the Great Neck location, and maybe think twice or three times before going to any Mavis. And read the Yelp reviews first. The Great Neck Mavis' poor Yelp score of 2.3 stars out of 5 is a more accurate reflection of my experience, and even more accurate if you subtract 2.3 stars from that score. I wish I had seen Yelp before going there, as I for sure would have gone somewhere else.

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